McDonald's

1920 Eatonton Rd, Madison
(706) 342-4120

Recent Reviews

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John Rhoades

Slow not good customer service everyone has an attitude

Atmosphere: 3

Food: 5

Service: 3

Arleth Guerrero

Waited so long to order. There was no line infront of us, except for an old lady who was also waiting to place an order beside us. The employees 100% saw us there, yet they didn't pay any attention to us
We ended up leaving and headed to the next McDonald's on the next exit, and the second we walked inside they acknowledged us and quickly took our order, even though it looked like they were just as busy as this one.
The funniest part was that as we were walking out the door, there was a paper that said we should give this place a review, so here I am:) If I could give 0 stars I would honestly. What a waste of time.

Service: 1

Phillip Moss

Burger to salty fries cold service provider never looked at me and shoved payment method back still not looking.

Atmosphere: 3

Food: 3

Service: 3

Andrew Weiler

Don’t go here unless you “know how to use the kiosk”. The manager said we couldn’t order at the counter so we ordered at the kiosk. We told her “we are paying cash”. She said “well you can still use the kisok.” We then get to the kiosk and ask for assistance because it was malfunctioning and that was like asking for a hamburger at chick fil a. After about 5 minutes later, another guy comes up to the counter and asks to take our order. Dear manager, welcome to McDonald’s.

Service: 1

Zafar

Great pit stop on hwy 20

Atmosphere: 5

Food: 5

Service: 5

Zoe Stephens

i went through the drive thru to get my order, when i looked in the bag we had no sauces nor straws for our drinks. went back inside just to stand at the front counter for 10 minutes just to get sauces. staff was not very friendly nor did they seem like they didn’t wanna do anything. i shouldn’t have to stand at a counter while a worker is looking at me in my eyes just for them to walk away and make me stand there.

Atmosphere: 1

Food: 2

Robert Gibbs

Don’t pay attention to your order fries always cold take too long getting your food I don’t understand how they still running

Michael Ard-Kelly

3 of the 4 self service kiosks were broken, but the staff refused to take orders at the counter. I took my business elsewhere.

Service: 1

Fish Mann

They have gotten better with getting orders correct and with drive thru times.

Mary G

Staff sitting down in the drive thru, staff eating while passing food out, very rude customer service. Worse McDonald's I've ever been too.

Atmosphere: 1

Food: 1

Service: 1

kevin pozzo

The rudest ive ever experienced

Atmosphere: 1

Food: 3

Service: 1

bharathwaj goud goud

Horrible service there is no employees to take order I waited almost 10 min

Service: 1

Jack Harris

Just awful everything

Atmosphere: 1

Food: 1

Service: 1

Gary Clark

Extremely slow table service. My order (biscuit and coffee) was placed through the kiosk since no one was at the register. I was the third order waiting. I took a seat and waited for my order to be delivered to my table. After a very long wait (20 min)....only 1 of the 3 orders had been filled. I went to the counter to investigate and found my order sitting there.

Atmosphere: 3

Food: 4

Service: 1

Bri

The lady behind the counter yelled at me in front of a crowd of people, because I didn’t hear my number announced. Poor service!

Atmosphere: 1

Food: 1

Service: 1

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