Subway
1681 Eatonton Rd, Madison
(706) 752-1530
Recent Reviews
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They didn’t receive my mobile order which I can understand that could happen, so I didn’t even mind going through the process of ordering and paying in store (even though I had to call for my mobile refund). I guess the manager on duty assumed I wanted to be confrontational about the whole situation and just acted like a dick through the entire ordeal- especially when I asked if they could honor the coupon I used in the original app order. He acted like I was just trying to get something for free from the start and was ready for an argument. If this wasn’t a request from my elderly mother for dinner, I would have left. I just don’t see the point in people being disrespectful for no reason.
Can somebody please open another subway around here! Out of everything and understaffed constantly
WOULD GIVE ZERO STARS! Employees are just unpleasant and of no help! Store didn’t have any meats and couldn’t cancel my online order and did not care about giving me my money back. Absolutely disgusting, would rather eat cardboard out of a dumpster.
Just tried to order on Doordash. They only had white bread and ham, turkey, and chicken. They tried to say that if I cancel the order for today and reordered tomorrow that I would get my meal for free. How are you not going to be prepared to serve today and expect someone to reorder the next day? I'm not interested in a possible. You're either prepared when you open or just stay closed. This will be my last time ordering from Subway.
Atmosphere: 2
Food: 1
Service: 2
Worst experience, Two family members and myself went in for sandwiches, i was paying, they told me it was to big of a order, they refuse to make the sandwiches, We went up the road to the next Subway, they were very very happy for our
Atmosphere: 1
Service: 1
The picture loaded here will tell you all you need to know about the interaction with this employee.
Subway, if you care for context or for a full description of what would be an embarrassing representation of your brand please contact me directly.
I'd rather not share it publicly due to how the world works in 2024.
Atmosphere: 2
Food: 4
Service: 1
Wish I would've read the reviews first before ordering. They are out of everything! And I've already paid online so tough luck. Never coming back here. Bad customer service too!
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever and I am pretty patient. Two ladies working 10/9 at 1pm. Absolutely the worst!
Atmosphere: 1
Food: 1
Service: 1
THIS IS THE MOST DISGUSTING SUBWAY I have every been in! There is trash everywhere. Flys on all the meat. The cheese is hard and old. Everything was out of stock even drinks! The lady's were kind of nice. I did have to repeat my order alot though. I am not going back in here until I see other wise. Just go to Madison produce it's more $ but your chances of food poisoning is less.
Atmosphere: 1
Food: 1
Service: 1
THIS IS THE MOST DISGUSTING SUBWAY I have every been in! There is trash everywhere. Flys on all the meat. The cheese is hard and old. Everything was out of stock even drinks! The lady's were kind of nice. I did have to repeat my order alot though. I am not going back in here until I see other wise. Just go to Madison produce it's more $ but your chances of food poisoning is less.
Restaurantji Recommends
There's a worker in there that's rude as she can be, shes rolled her eyes at several people I have walked in there with, and she got us kicked out of subway because we were all sitting there.
Atmosphere: 1
Food: 2
Service: 1
Not enough workers only one person making sandwiches and doing cashiering. She was doing her best in spite of the situation. The wait was quite long. Several people left in disgust. This is not an employee problem. They don’t make the decision on how many people they can hire. Management does.
I visited Subway 8/6/2024 @ round 10:40/11:00 the girl working was extremely rude got mad cause I asked for lettuce from the other container cause the one she was trying to put on my sandwich was brown. She gets smart & at this point I don’t even want the sandwich I ask her for her name & she refused to give it to me. I have never been treated like that before but thats not my first encounter with this particular worker she was fixing my sandwich one day with gloves on but touching her hat & on the phone the black lady that works there saved her cause she could tell I was bout to say something to her.
Atmosphere: 1
Food: 1
Food was good but there was a line and only one person taking orders but he was kind to me and apologized for taking to long I will definitely be back
Atmosphere: 4
Food: 5
Service: 4
Dontae was the sweetest person he asked did I need anything & took care of me very well he needs a raise if you ask me. Thank you again & will be returning
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