Waffle House

1941 US-441, Madison
(706) 342-8128

Recent Reviews

Alixandra sanchez

Place was quiet when I came in and my server wasn't to attentive. Luckily the cook was keeping tabs and gave me my food and refilled my drink. I have a special love for most waffle houses cause it's not very hard to mess up. Breakfast. And I will visit here when I'm craving some peanut butter

Atmosphere: 5

Food: 5

Service: 4

Denis Lukovic

Great location, took care of us well.

Amanda Davis

Great service!

Atmosphere: 5

Food: 5

Service: 5

Chosen Won

Great

Atmosphere: 5

Food: 5

Service: 5

Jonathan Hansard

It's a waffle house. You know what to expect and you get it here.Vegetarian options: They have vegetarian dishes. Waffles and grits. The loaded grits are jamming.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grits, Bert's Chili

Sherrolyn Rollyson

They added order to go but still get your food messed

Atmosphere: 4

Food: 4

Service: 4

Michelle Francisco

My Bacon Philly Cheese steak was burnt! The meat was even burnt and hash browns were not cooked enough.. Not to mention the cook was either high or drunk wearing a Georgia Bulldog hat backwards. None of which is the Waffle House way! My Father has been with Waffle House for 30 plus years and would never allow food to be sent out like that!! That cook has no pride in what he puts on the plate!!!

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Steak

Kesse

My experience here was horrible. My family and I walked into the Waffle House and there was only one person there. After a while the chef walked in smelling like smoke from smoking in his car. The waiter then came to and asked us for our orders and she kept confusing and getting our orders wrong and they weren’t even cooked yet. Once she starts bringing the food she brings our food to the wrong table and the steak my father ordered was cold and not cooked to his liking resulting in us having to order another one. Everyone food came out cold because the waiter kept having to bring it back because she has gotten the order wrong. Once everyone ate their cold or burnt food we asked for our itemized bill and the waiter refused to give it to us. She said “no we have a receipt and that is enough” I told her that we are at least supposed to know what we are getting charged for and she said no you guys ordered your food you don’t need a to see what you were charged for. I simply said a receipt is an itemized bill just one that has the actual charges. She still refused so we paid and left. Not to mention when we were pulling out of the parking space the chef was sleeping in the car. Horrible experience.

Atmosphere: 1

Food: 1

Service: 1

El papi Kev

Worse Waffle House branch ever, chef was outside in his car hot boxing his car while smoking a joint, I know this because when we arrived he came out of his car and the aroma of marijuana hit the air, as he came in the smell followed him. Food was a 0/10 nothing came out right without having to be sent back or adjusted, the waiter was extremely rude when we attempted to get out right food. Overall horrible service, don’t recommend.

Atmosphere: 1

Food: 1

Service: 1

King T

Waited in line for over 15 mins for them toohelp the two family's in front of me then walk off then some guy who think he is the boss tell the ladies no more to go orders like really me and a couple other people was waiting you can't force someone to sit down and eat if I'm paying I decide not youAlso way not have a sign on the door

Atmosphere: 1

Service: 1

Kimberly R.

Waitress was very disrespectful. She got my food wrong then threw it at me. She used profanity then called me some other names. I will never go back. People like her don't need to work with the public. I will put this on other media outlets.

John Poole

Had to wait an hour and a half for over cooked food the waitress was Mia until time to pay the check and then had to wait 20 minutes for her to get off the phone and counting the money in the register very disappointed this has always been a good place but lately it has went down

Atmosphere: 1

Food: 1

Service: 1

Ryan S.

I ordered online at 750pm, and was told it'd be ready by 8:13pm. I showed up at that time, and told they hadn't started it yet. I then waited inside until 8:30, and asked for an update. I was told it still hasn't been started. I asked how long it would take now, and they said an additional 20 minutes. meaning it's been a full hour from placing my order until getting it. DO NOT order online here

Brenda Keck

This is absolutely the worst experience we have ever had. The one lady who was worth anything...was telling us that this wasn't her normal crew and they aren't prepared and ready for tonight. I watched her try to be a cook, fix other waitresses tickets at checkout, and well...fix our drinks. Then she turned on us...yes because we started questioning if our order was ever put in. When I mean turned, she said that they are trying. When we finally got our food after 1 hour and 10 minutes of waiting for our food, it was burnt. Our waffles came 10 minutes after our other food and those were so crispy. The ladies asked me if I wanted to speak to the manager...well, the manager was one of the cooks. Who never stepped in...never once. He was so shy and quiet. Never moved out of his one spot. One other waitress told us to leave because we were talking about the crazy situation with other customers (who agreed that it was the worst experience).On a side note, I watched them discuss how to cook an omelette...try to serve one. Throw that one away because the customer wasn't happy. Try again...they put it in a to go container. Then I watched that lady complain and throw it away on her way out the door after she paid for it.I could go on and on about how dirty the place was, how the manager on duty didn't have closed toed shoes (slides), how we never got refills AFTER telling us she would but then got busy, heard many customers warn us to leave...but I guess I will stop. I think you get the point. By the way...there were 2 cooks and 3 waitresses. So the excuse of we didn't have enough people...isn't true.Yes, I will be calling corporate Monday at 8am and tell them to pull videos.

Atmosphere: 1

Food: 1

Service: 1

Rachel Thompson

My fiance and I ordered our food. While we waited we watched a yelling match between the chef and another worker over something. As they served the eggs, hash browns, and bacon, they said they made my fiances sandwich with bread instead of biscuits, so we ate the eggs and hash while continuing to wait. The waitress drops off the correct biscuits with our sides of bacon and keeps moving, so I tell my fiance to go ahead and start eating, assuming my waffle will be out soon. I try to snack on my bacon while I wait but the bacon is cold. Not just cooled off, I mean room temperature.We don't see the waitress again until about 10 minutes later when she comes up and asks how everything is. My fiance mentions we are still waiting on my waffle. The waitress is very apologetic. She had started it but forgot because the timer is broken. The chef, likely having overheard, runs over to the waffle iron and gets a waffle started. She (the waitress) throws her hands up in defeat and tells him (the chef) the waffle is burned because the timer is broken. The chef gets a new waffle started and starts the timer with no issue. At this point my fiance has eaten all he's going to and I just want to go home. So he goes to the register pays for our meal, tells them to please make the waffle to go, and bring another to go box for his food. When the waffle is ready she brings it in a box in a bag and hands it to him. He has to ask again for another to go box for the rest of his leftovers.To their credit they took our drinks and the bacon off the bill. People are human and things happen but bottom line the employees were fighting, part of the food was made incorrectly and had to be remade, part of the food was served cold, and the other part was never served.

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