After waiting 10+ minutes we got stale food in an ice cold restaurant.
Atmosphere: 1
Food: 1
Service: 1
Jorge Cesar
Amazing Costumer Service.... The Cook is so sweet...
Atmosphere: 5
Shanice Hudson
I arrived here in the drive thru at 10:12 after work. I orginally orderes 2 for 5 chx wraps, 2 kid chx meals, and gyro. I was informed by the shift manager chance that bc it was 40min before closing that it'll take a min for the gyro. I said "ok no worries, i can go without the gyro"...I pulled to the drive thru, paid and waited about 7 min. He came back to the window and asked can he give more chx nuggs with the kids meal instead of one of the fries bc one of the fryers were off, at this point its not making any sense bc how did you fry the chx nuggets &other fries. So i told him that the extra nuggets were fine. We recieved the food and drove off. Before i pulled out my kids started to eat the food, it was ALL cold and HARD, the meat was dark when you break it apart and chewy! The fries were hard! The chx wraps COLD!....At this point i go back to the window and ask for a refund, and ask why all the food is cold. Chance the shift manager proceeds to tell me "im sorry about that, we break everything down at 10pm so whatever food is left over from frying at 10pm is what we serve until 11pm. I was shocked, as ive been in the food and hospitality industry for 13 yrs plus. To sale me food that you KNOW is old, had me wait, AND i switched my order to make it quicker was TERRIBLE. My children couldve gotten sick. Needless to say, i recieved my refund and he proceeded to say "give us another chance". How insulting, when this visit was terrible and a complete waste of 30min.
Atmosphere: 1
Food: 1
Service: 1
Fred Blackwell
So I ordered the Delux burger. And it was awesome. Hot, cooked to order(medium, not well) Really tasty as if chargrilled. And only $7.99. Well worth it.
Food: 5
Service: 5
Benjamin Ikuta
They closed early.
Allen Bell
No customer service at home in this place! Absolutely do not recommend. Plus the food quality is terrible
Atmosphere: 1
Food: 1
Service: 1
G.C. R.
Exactly what you expect from an Arby's. Probably the worst Arby's in the area though. Wraps rarely have lettuce or tomatoes in them. Always asked to pull up and wait even though there is no one behind me. This is an emergency only Arby's.
Atmosphere: 2
Food: 3
Service: 2
michelle yao
The place was really dirty and sticky. I ordered chicken nuggets but instead got chicken sandwiches and the staff started mocking me and saying racist remarks, making fun of my accent and saying that you said chicken. This is the third time this has happened.
It's hard to get it wrong when it's roast beef!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries
Actually impressed at how nice the staff was and clean the restaurant is. They are also incredibly fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Sandwich, Fries, Curly Fries
After waiting 10+ minutes we got stale food in an ice cold restaurant.
Atmosphere: 1
Food: 1
Service: 1
Amazing Costumer Service.... The Cook is so sweet...
Atmosphere: 5
I arrived here in the drive thru at 10:12 after work. I orginally orderes 2 for 5 chx wraps, 2 kid chx meals, and gyro. I was informed by the shift manager chance that bc it was 40min before closing that it'll take a min for the gyro. I said "ok no worries, i can go without the gyro"...I pulled to the drive thru, paid and waited about 7 min. He came back to the window and asked can he give more chx nuggs with the kids meal instead of one of the fries bc one of the fryers were off, at this point its not making any sense bc how did you fry the chx nuggets &other fries. So i told him that the extra nuggets were fine. We recieved the food and drove off. Before i pulled out my kids started to eat the food, it was ALL cold and HARD, the meat was dark when you break it apart and chewy! The fries were hard! The chx wraps COLD!....At this point i go back to the window and ask for a refund, and ask why all the food is cold. Chance the shift manager proceeds to tell me "im sorry about that, we break everything down at 10pm so whatever food is left over from frying at 10pm is what we serve until 11pm. I was shocked, as ive been in the food and hospitality industry for 13 yrs plus. To sale me food that you KNOW is old, had me wait, AND i switched my order to make it quicker was TERRIBLE. My children couldve gotten sick. Needless to say, i recieved my refund and he proceeded to say "give us another chance". How insulting, when this visit was terrible and a complete waste of 30min.
Atmosphere: 1
Food: 1
Service: 1
So I ordered the Delux burger. And it was awesome. Hot, cooked to order(medium, not well) Really tasty as if chargrilled. And only $7.99. Well worth it.
Food: 5
Service: 5
They closed early.
No customer service at home in this place! Absolutely do not recommend. Plus the food quality is terrible
Atmosphere: 1
Food: 1
Service: 1
Exactly what you expect from an Arby's. Probably the worst Arby's in the area though. Wraps rarely have lettuce or tomatoes in them. Always asked to pull up and wait even though there is no one behind me. This is an emergency only Arby's.
Atmosphere: 2
Food: 3
Service: 2
The place was really dirty and sticky. I ordered chicken nuggets but instead got chicken sandwiches and the staff started mocking me and saying racist remarks, making fun of my accent and saying that you said chicken. This is the third time this has happened.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Would give zero or negative stars if i could. Lazy, terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Untested food
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Sandwich
The manager was awesome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Untested food
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Sandwich
Dirty tables, prickly staff
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Sandwich
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