I can't tell you how many times I've tried to give this BR on Sandy Plains the benefit of the doubt and am disappointed at least 50% of the time. It's just so convenient. 2pm on Sunday and they aren't serving ice cream. Today, they don't have containers for banana splits. Another time, they didn't have one of their favorite flavors in the pints. Brewsters here I come.
mahlagha mousavi
They don’t wear gloves and not clean, found long hair in my smoothie🤮, don’t recommend them!
Tika Lopez
Horrible service. They don’t even have a quarter of the ice creams that are actually on the menu. Will never go back
Kiran Samudrala
Best way to experience is to download the app, look for the deals and plan your choices. It’s a pretty little nook in East Cobb. I loved the rocky road flavor with crushed almonds and hot fudge topping.
Atmosphere: 5
Food: 5
Service: 5
Kandi
I ordered a cake online for my mom for Mother’s Day she loved it,Sandy did an awesome job and the cake was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
L Davis
Staff was rude. I got the sourdough sandwich and it gave “microwave meal”. I also had the hash browns and they were old and greasy, I got about 6 of them. Gave one star cause zero wasn’t an option. 0/10.
Atmosphere: 1
Food: 1
Service: 1
James Stoltz
Employee named Natalie solved a problem with a milk shake order and went above and beyond to make sure customer could get their order. ? I thought only MacGuyver could do stuff like that.
Ryan Aspinall
The crew working on 5/21/23 at 8pm were helpful, kind, and absolutely hilarious. They all deserve more money. Fantastic costumer service.
Isabella Tenenbaum
Encountered an amazing group of people working tonight! They improved my evening with amazing attitude and great service.
Nicola Tenenbaum
The crew working the night shift on 5/21 at 8:15 where amazing and made amazing customer connections and made us all laugh
Staff was so rude and acted like it was SUCH an inconvenience to check the balance of my gift card when there was only one other customer in the store. Attempted to lie and say that it wasn’t possible to check my balance until AFTER the food has been rung up. I work in food service too, I know how gift cards work. Then proceeded to roll her eyes and speak condescendingly to me after the simple function was done. If you’re so inconvenienced by dealing with people, then maybe don’t work with the public. Nobody wants to deal with your bad attitude.
Ismael L.
Great service. Lots of different flavors of ice cream to choose from.
Kirk Johnson
Just swung by this BR with a sweet tooth. The manager gave me two scoops for free! I was certainly willing to pay, but that was a blessing!
Chad Deaver
I ordered one thing and they have me something completely different because they "didn't have the right cup for what I ordered". Completely unwilling to rectify the situation. Not only that, what I ordered has no nuts, and what they have be did have nuts. What if I was allergic? The staff didn't seem interested in helping at all.
Ish L.
Great service. Lots of different flavors of ice cream to choose from.
I can't tell you how many times I've tried to give this BR on Sandy Plains the benefit of the doubt and am disappointed at least 50% of the time. It's just so convenient.
2pm on Sunday and they aren't serving ice cream. Today, they don't have containers for banana splits. Another time, they didn't have one of their favorite flavors in the pints.
Brewsters here I come.
They don’t wear gloves and not clean, found long hair in my smoothie🤮, don’t recommend them!
Horrible service. They don’t even have a quarter of the ice creams that are actually on the menu. Will never go back
Best way to experience is to download the app, look for the deals and plan your choices. It’s a pretty little nook in East Cobb. I loved the rocky road flavor with crushed almonds and hot fudge topping.
Atmosphere: 5
Food: 5
Service: 5
I ordered a cake online for my mom for Mother’s Day she loved it,Sandy did an awesome job and the cake was delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Staff was rude. I got the sourdough sandwich and it gave “microwave meal”. I also had the hash browns and they were old and greasy, I got about 6 of them. Gave one star cause zero wasn’t an option. 0/10.
Atmosphere: 1
Food: 1
Service: 1
Employee named Natalie solved a problem with a milk shake order and went above and beyond to make sure customer could get their order. ? I thought only MacGuyver could do stuff like that.
The crew working on 5/21/23 at 8pm were helpful, kind, and absolutely hilarious. They all deserve more money. Fantastic costumer service.
Encountered an amazing group of people working tonight! They improved my evening with amazing attitude and great service.
The crew working the night shift on 5/21 at 8:15 where amazing and made amazing customer connections and made us all laugh
Restaurantji Recommends
Staff was so rude and acted like it was SUCH an inconvenience to check the balance of my gift card when there was only one other customer in the store. Attempted to lie and say that it wasn’t possible to check my balance until AFTER the food has been rung up. I work in food service too, I know how gift cards work. Then proceeded to roll her eyes and speak condescendingly to me after the simple function was done. If you’re so inconvenienced by dealing with people, then maybe don’t work with the public. Nobody wants to deal with your bad attitude.
Great service. Lots of different flavors of ice cream to choose from.
Just swung by this BR with a sweet tooth. The manager gave me two scoops for free! I was certainly willing to pay, but that was a blessing!
I ordered one thing and they have me something completely different because they "didn't have the right cup for what I ordered". Completely unwilling to rectify the situation. Not only that, what I ordered has no nuts, and what they have be did have nuts. What if I was allergic? The staff didn't seem interested in helping at all.
Great service. Lots of different flavors of ice cream to choose from.
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