This location has very poor execution. First, whether you go inside or through the drive through (driveslow?), the service is slow, slow, slow. I've been to ton's of CFA's and this one is consistently slower than others.
But today's review is because their order fulfilment accuracy is horrible. Today was the 3rd time in the last few months I picked up food at the drive through, didn't thoroughly check the order (my mistake), and got home with a partial order. There are few more frustrating things than having to drive back to the restaurant for food that should have been in the bag in the first place and having to wait in a slow line for a second time to get whatever was missed.
Related observation - even when the location is busy, there's no sense of urgency.
Atmosphere: 3
Food: 5
Service: 1
Travis Watson
Been sitting here in line for 15 min after basically becoming trapped. Decided to order food anyways, regardless of it taking a bit. Still waiting for a chicken mini. This has to be the slowest location around. Maybe pass this one up and go to another location nearby.
Atmosphere: 3
Food: 3
Service: 2
Lucy Horton
Went today, and David was the epitome of Chick-fil-A service!!! From the minute he took my order, to in between customers, he genuinely cared. Great job. That being said; I just got home and opened my sandwich; it’s cold, the chickens is tiny, and didn’t even have a pickle. I’m sad to have to change my rating from 5 to 3, but it happens. Going to call and see if they’ll fix it.
Atmosphere: 5
Food: 2
Service: 5
B 1K Podcast
To be honest I'm not big on leaving reviews but this location has to be the worst Chick-fil-A in Georgia. Every time I go there they always get my order wrong and then when I asked them to fix it they always get an attitude and then sometimes they don't even rectify what the issue was.
In one situation I asked for no tomatoes and for my chicken to be on the side of my salad because I was taking it to work and I don't like my lettuce wilty. Well this is the only place I know that will charge you extra just for you to put chicken on the side. And when I got my order there was no chicken (which I paid extra just for it to be on the side) then my salad had tomatoes still inside. And of course they didn't give me dressings either. The toppings for the salad where supposed to be for the spicy southwest. I ended up with toppings for a parfait. (Almonds and Granola) And was told "that's what the salad gets" before the girl even looked to see what was wrong with the order.
So to make it easy when I return I ordered a spicy chicken sandwich with pepper jack cheese pickles on the side jalapenos on the side. Well the girl comes out and tells me that they don't have jalapenos even though I've been charged for it already. Then as they hand me my bag they put my cheese in a separate container cold not on my sandwich. Like who does this. The main reason I go to this location is because it's close to my house but now I have no problem spending the extra time and effort going to a different Chick-fil-A knowing that I'll actually get my order right. and I started to notice that it's a common occurrence with a closing shift and they seem to be lazy and don't want to do their job and when they get wrong orders they seem to always have an attitude and not want to fix it.
Atmosphere: 1
Food: 1
Service: 1
Alex Gventsadze
Several times was not given the full order. The only reason I keep coming back here is because it's a convenient location.
Nate Lavigne
I actually didn’t realize a Chikfila could be this bad lol I left the same review 3 years ago and it never got better. Staff is ok, but it’s the drive thru design that is completely boo boo.
Atmosphere: 1
Food: 2
Service: 1
Zui Ze
Good service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Rod Myers
When I say this is the worst chick fil a I’ve ever came across !! I means it’s consistently gets worse . Hasn’t been a good location since they’ve opened !!!
Atmosphere: 3
Food: 4
Service: 1
Jayson Hill
Woman at the drive through had an attitude when we shared that they gave us the wrong drink. After we said thanks for our food, she just walked away - not even a "you're welcome," let alone a "my pleasure." There were other mistakes made in the accuracy of our order as well.
Food: 3
Service: 1
Amber Gallimore-Dodd
This location charges for extra sauce. Then, they gave me the wrong sauce after charging me. I also waited forever in the drive thru. The slowest CFA I have ever been to. The visit before this one I ordered a vanilla coffee, and it had no vanilla in it at all. I would recommend driving to the Windy Hill location and avoid this location at all costs!!!
I am sick and tired of this Chick-fil-A always forgetting the items that go with my salad. This time it didn’t have any of the things that go with it including the dressing. I don’t like complaining every time I get food here but considering the cost I want all the salad toppings and the dressing. It’s beyond frustrating that this is one of the few options in my area that can offer gluten free food. It’s the only reason I go back.
Atmosphere: 1
Food: 1
Service: 1
sherry parks
They did not give me when I ordered
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cobb Salad
Manuel Porras
I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese Muffin
Mel5dot9
Super good food, I have always loved Chick-fil-A unfortunately after learning about the additives in their ingredients it has made me take a second look
Food: 3
Service: 3
Recommended dishes: Hash Browns
Scott Kaplan
Worst run chick fil a I've ever been to. Screw up your order constantly, napkin and condiment caddies are empty every time. Cheap joke of an owner.
This location has very poor execution. First, whether you go inside or through the drive through (driveslow?), the service is slow, slow, slow. I've been to ton's of CFA's and this one is consistently slower than others.
But today's review is because their order fulfilment accuracy is horrible. Today was the 3rd time in the last few months I picked up food at the drive through, didn't thoroughly check the order (my mistake), and got home with a partial order. There are few more frustrating things than having to drive back to the restaurant for food that should have been in the bag in the first place and having to wait in a slow line for a second time to get whatever was missed.
Related observation - even when the location is busy, there's no sense of urgency.
Atmosphere: 3
Food: 5
Service: 1
Been sitting here in line for 15 min after basically becoming trapped. Decided to order food anyways, regardless of it taking a bit. Still waiting for a chicken mini. This has to be the slowest location around. Maybe pass this one up and go to another location nearby.
Atmosphere: 3
Food: 3
Service: 2
Went today, and David was the epitome of Chick-fil-A service!!! From the minute he took my order, to in between customers, he genuinely cared. Great job.
That being said; I just got home and opened my sandwich; it’s cold, the chickens is tiny, and didn’t even have a pickle. I’m sad to have to change my rating from 5 to 3, but it happens. Going to call and see if they’ll fix it.
Atmosphere: 5
Food: 2
Service: 5
To be honest I'm not big on leaving reviews but this location has to be the worst Chick-fil-A in Georgia. Every time I go there they always get my order wrong and then when I asked them to fix it they always get an attitude and then sometimes they don't even rectify what the issue was.
In one situation I asked for no tomatoes and for my chicken to be on the side of my salad because I was taking it to work and I don't like my lettuce wilty. Well this is the only place I know that will charge you extra just for you to put chicken on the side. And when I got my order there was no chicken (which I paid extra just for it to be on the side) then my salad had tomatoes still inside. And of course they didn't give me dressings either. The toppings for the salad where supposed to be for the spicy southwest. I ended up with toppings for a parfait. (Almonds and Granola) And was told "that's what the salad gets" before the girl even looked to see what was wrong with the order.
So to make it easy when I return I ordered a spicy chicken sandwich with pepper jack cheese pickles on the side jalapenos on the side. Well the girl comes out and tells me that they don't have jalapenos even though I've been charged for it already. Then as they hand me my bag they put my cheese in a separate container cold not on my sandwich. Like who does this. The main reason I go to this location is because it's close to my house but now I have no problem spending the extra time and effort going to a different Chick-fil-A knowing that I'll actually get my order right. and I started to notice that it's a common occurrence with a closing shift and they seem to be lazy and don't want to do their job and when they get wrong orders they seem to always have an attitude and not want to fix it.
Atmosphere: 1
Food: 1
Service: 1
Several times was not given the full order. The only reason I keep coming back here is because it's a convenient location.
I actually didn’t realize a Chikfila could be this bad lol I left the same review 3 years ago and it never got better. Staff is ok, but it’s the drive thru design that is completely boo boo.
Atmosphere: 1
Food: 2
Service: 1
Good service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
When I say this is the worst chick fil a I’ve ever came across !! I means it’s consistently gets worse . Hasn’t been a good location since they’ve opened !!!
Atmosphere: 3
Food: 4
Service: 1
Woman at the drive through had an attitude when we shared that they gave us the wrong drink. After we said thanks for our food, she just walked away - not even a "you're welcome," let alone a "my pleasure." There were other mistakes made in the accuracy of our order as well.
Food: 3
Service: 1
This location charges for extra sauce. Then, they gave me the wrong sauce after charging me. I also waited forever in the drive thru. The slowest CFA I have ever been to. The visit before this one I ordered a vanilla coffee, and it had no vanilla in it at all. I would recommend driving to the Windy Hill location and avoid this location at all costs!!!
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
I am sick and tired of this Chick-fil-A always forgetting the items that go with my salad. This time it didn’t have any of the things that go with it including the dressing. I don’t like complaining every time I get food here but considering the cost I want all the salad toppings and the dressing. It’s beyond frustrating that this is one of the few options in my area that can offer gluten free food. It’s the only reason I go back.
Atmosphere: 1
Food: 1
Service: 1
They did not give me when I ordered
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cobb Salad
I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg & Cheese Muffin
Super good food, I have always loved Chick-fil-A unfortunately after learning about the additives in their ingredients it has made me take a second look
Food: 3
Service: 3
Recommended dishes: Hash Browns
Worst run chick fil a I've ever been to. Screw up your order constantly, napkin and condiment caddies are empty every time. Cheap joke of an owner.
Atmosphere: 1
Food: 1
Service: 1
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