I ordered a grilled spicy chicken sandwich and asked if the sandwich came with bacon. The guy said it does not, and I said ok. He asked if I wanted the bacon, and I said no. I simply wanted to verify it didn't come in the sandwich so that I could have it removed well when I get the sandwich I found bacon in it we go back around through the drive thru and this time there is someone outside we explained to him what was wrong with the sandwich and he apologized took the sandwich from us and said they would fix it. He goes back to the window they hand him the sandwich and he brings it to our car. The chicken and cheese were cold, and the bun was not grilled.
Atmosphere: 1
Food: 1
Service: 1
Topher Evans
Great service, great food, and gives back to the community.
Lanae Grimes
The service at this Chick-fil-A was excellent—friendly staff, quick service, and my order was prepared correctly (or so I thought). Customer service was top-notch.
However, when I received my food, the entire bag smelled overwhelmingly like strong perfume. Now my hands, my car, and my food all smell like perfume too. This is a food establishment, and strong fragrances have no place here. It’s off-putting and makes me question cleanliness standards if employees are wearing such overpowering scents while handling food.
To make things worse, when I got home, I realized I was missing two hashbrowns from two of the meals I paid for. It’s frustrating to pay for something and not receive it. Between the missing items and the overpowering perfume, this experience was really disappointing.
Chick-fil-A, please address these issues—employees should not be wearing strong fragrances while handling food, and orders need to be double-checked before being handed out.
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Eternity James
They gave us hard cookies and wouldn’t give us another softer option ! Since when do the cookies crunch !!
Atmosphere: 5
Food: 5
Service: 1
The Hammer Man Duke
I've always loved the idea of a great place to get a great chicken sandwich. Truly, Chick-fil-A is that imagination true to life!!! Keep up the great work!!!
Terrible customer service. Placed a delivery order through chic fila app. Been waiting on the food for over an hour still not delivered. Called the store and they told me they can’t do anything about it
Atmosphere: 1
Food: 1
Service: 1
Esvin Perez
Employees are rude and no manners. Rude service. A joke of a place.
Aiden and another manager promised to give me rewards for past 6 days for a $60 order they messed up. All I get is the run around when I call. They blamed urber eats first even though bags were sealed. We received another persons order. Nothing we ordered. Ive been in customer service for years. Its not about the money. It's called integrity. Do what you say you will do. Piss poor customer service!!!!
Atmosphere: 1
Food: 1
Service: 1
Abayomi Amosun
Always the best!
Tytiana Jones
I visited this location on New Year’s Eve and understood it was a holiday. However, the experience was less than expected. When we reached the register, the first thing the cashier said was, ‘Our dining area is closed,’ without a greeting. Though we had already planned to order to-go, the lack of a warm welcome was noticeable.
As my partner paid for our order (she ordered a lemonade with her food), I noticed an employee pouring the remaining lemonade into a stained bucket, which was then used to fill her cup by the young lady at the register and the other employee. While I understand it was near closing time, I feel that customer service and sanitation should be maintained until the establishment is officially closed and all customers are served. Chick-fil-A usually provides excellent service, but this experience was a bit disappointing.
Atmosphere: 2
Food: 5
Service: 2
陈秀
usually the food were good, today the nuggets are well done ,too crispy fried oil were too dirty ,and they taste salty ,😰
I ordered a grilled spicy chicken sandwich and asked if the sandwich came with bacon. The guy said it does not, and I said ok. He asked if I wanted the bacon, and I said no. I simply wanted to verify it didn't come in the sandwich so that I could have it removed well when I get the sandwich I found bacon in it we go back around through the drive thru and this time there is someone outside we explained to him what was wrong with the sandwich and he apologized took the sandwich from us and said they would fix it. He goes back to the window they hand him the sandwich and he brings it to our car. The chicken and cheese were cold, and the bun was not grilled.
Atmosphere: 1
Food: 1
Service: 1
Great service, great food, and gives back to the community.
The service at this Chick-fil-A was excellent—friendly staff, quick service, and my order was prepared correctly (or so I thought). Customer service was top-notch.
However, when I received my food, the entire bag smelled overwhelmingly like strong perfume. Now my hands, my car, and my food all smell like perfume too. This is a food establishment, and strong fragrances have no place here. It’s off-putting and makes me question cleanliness standards if employees are wearing such overpowering scents while handling food.
To make things worse, when I got home, I realized I was missing two hashbrowns from two of the meals I paid for. It’s frustrating to pay for something and not receive it. Between the missing items and the overpowering perfume, this experience was really disappointing.
Chick-fil-A, please address these issues—employees should not be wearing strong fragrances while handling food, and orders need to be double-checked before being handed out.
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
They gave us hard cookies and wouldn’t give us another softer option ! Since when do the cookies crunch !!
Atmosphere: 5
Food: 5
Service: 1
I've always loved the idea of a great place to get a great chicken sandwich. Truly, Chick-fil-A is that imagination true to life!!! Keep up the great work!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Fries
Always consistent and good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: chk Nuggets, Chick-Fil-A Chicken Biscuit
Best nuggets
Atmosphere: 5
Food: 5
Service: 5
I recommend Chick-fil-A to everyone that loves chicken it's awesome 👍
Parking: Lady that took our order was very sweet and polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Cobb Salad
Terrible customer service. Placed a delivery order through chic fila app. Been waiting on the food for over an hour still not delivered. Called the store and they told me they can’t do anything about it
Atmosphere: 1
Food: 1
Service: 1
Employees are rude and no manners. Rude service. A joke of a place.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Another good place to eat!
Atmosphere: 5
Food: 5
Service: 5
Aiden and another manager promised to give me rewards for past 6 days for a $60 order they messed up. All I get is the run around when I call. They blamed urber eats first even though bags were sealed. We received another persons order. Nothing we ordered. Ive been in customer service for years. Its not about the money. It's called integrity. Do what you say you will do. Piss poor customer service!!!!
Atmosphere: 1
Food: 1
Service: 1
Always the best!
I visited this location on New Year’s Eve and understood it was a holiday. However, the experience was less than expected. When we reached the register, the first thing the cashier said was, ‘Our dining area is closed,’ without a greeting. Though we had already planned to order to-go, the lack of a warm welcome was noticeable.
As my partner paid for our order (she ordered a lemonade with her food), I noticed an employee pouring the remaining lemonade into a stained bucket, which was then used to fill her cup by the young lady at the register and the other employee. While I understand it was near closing time, I feel that customer service and sanitation should be maintained until the establishment is officially closed and all customers are served. Chick-fil-A usually provides excellent service, but this experience was a bit disappointing.
Atmosphere: 2
Food: 5
Service: 2
usually the food were good, today the nuggets are well done ,too crispy fried oil were too dirty ,and they taste salty ,😰
Atmosphere: 4
Food: 1
Service: 5
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