Avoid this location. We’ve tried ordering from here a few times a year and the majority of the time, one or more items are missing from our order.
Against better judgment, I went there again. I ordered a chicken biscuit and received a biscuit… without chicken. Simply unreal ineptitude at this location.
Atmosphere: 1
Food: 1
Service: 1
Donnie Granger
The young lady was very welcoming and kind. This time of morning everyone appreciates a beautiful smile. Thanks
Stephen Wang
Pulled into drive thru. No QR code to scan for mobile order. Maybe I went into the wrong lane but it's always been the outside lane for mobile orders. Gave the name of the order and waited. They came back said they didn't have the name. I showed them the order on the app with the correct address. Came back again had me pull to the side, couldn't fine the name. Came back and said they didn't have the order.
Biggest issue was if you didn't have the name of the order initially then just retake my order there instead of going back and forth 3 times holding everyone up in line.
Offered to redo meal at the end but had to leave ASAP to pick my son for a basketball game.
Eric D
Drive thru don’t have there act together or inside is not making breakfast fast enough to keep up with customers. There was a bunch of cars in drive thru and no one on the inside was delivering orders for a while. Like 3 to 5 minutes. Worker finally came out with two orders and one was mine and she was talking to car in front of me while she is holding my bag of food out in 27 degree weather don’t know what is going on, short handed maybe who knows. Apparently the car in front of me didn’t order condiments or the worker forgot to grab em because by know I got my order and sitting there stuck in line until they gave them there condiments which took another few minutes. You place order and pay and now you are trapped in line other wise I would have left. There used to be a Spanish girl who worked there and she was on top of it. Whose idea was it to ask two questions of the day? That just slows down the process. If you’re fast that’s one thing but your not. People just want there food quickly especially in the morning so they can get to work.
Food: 3
Service: 1
Oscar Ibarra
I lived in this area for about 20 years and always come here but I think it’s time to say something . This is getting really bad , it Took almost 20 mins to get a mobile pick up at drive thru … Order on the app to make it quicker but it doesn’t help anymore even there wasn’t a HUGE line or anything . The lady handling my order was really nice but told me that the coffee they had was cold and to pull to the parking .
Then I come home and my biscuit look like this . And obviously it’s super cold after the coffee wait Mr Scott , this locations used to be top notch , and it’s slowly but steadily loosing the quality .
Food: 2
Service: 5
Danielle Stanley
Racist staff and racist owner….. just go up the street to the next one.
Wolfgang Heid
Through the years, I have developed a lower standard for meals that I get outside of the normal lunch or dinner hours. My wife and I were headed to an event around 5:00 p.m., so we passed through the drive through. Service was quick, friendly, order was accurate, and the food was fresh and hot! I couldn't ask for a better experience.
Food: 5
Service: 5
samxn
When I checked my friend’s bag, there was a long piece of hair inside—absolutely disgusting. On top of that, they gave him someone else’s drink order with a different name on it. When we went back to get it fixed, the older lady with short hair in a ponytail (possibly a manager) argued with us for a good minute before remaking the drink, claiming it was the same order we originally placed. Completely unprofessional and unacceptable experience.
Food: 2
Service: 1
alina baber
So disappointed, at first they forgot my cheese then they brought me a Biscuit with an ice cold piece of cheese in it.
Atmosphere: 1
Food: 1
Service: 1
Brittany Cansler
This store was disgusting, food and grease all over the floors and tables. No clean surfaces to be seen. I didn’t want to touch a thing! Not to mention my son’s drink had a long black hair in it, no apologies were given, only a drink re made. VERY DISAPPOINTED FOR A CHICK-FIL-A I also have pictures 🤢
Always put just one person in the drive thru and expects them to take orders and run orders. Not very efficient
Atmosphere: 2
Food: 4
Service: 1
LaDeia Triplett
Great spot but I wish the employees would remind me to use my app for my points! I think I missed out on a few orders! When you’re rushing over on your break. It’s easy to forget to pull up the app!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Patricia Cavalcanti
Yesterday ( 11/26/2024) in the night I went a chick-fil-A and I made my order in the drive thru and for the second time with same girl, She did it in the wrong order, seeming to do it on purpose. I’m so frustrated with this Chick-fil-A. She doesn’t work with the costumer. I’m not came back! Terrible!
Atmosphere: 4
Food: 5
Service: 1
Josh Denning
They spent all the money to rebuild the restaurant and they never figured out how to get people’s orders correct. When I called to let them know they just offered it in the app rewards and when I said I’m 45 mins away they just said there is nothing we can do. Constantly this store is messing up orders and then I have to re-order from a different chick fil an and pay for delivery just so my kids can get their food. They need to get this sorted out or everyone will stop coming because it is getting out of hand. Their mistake makes me have to pay an extra $10 for delivery fee and tip without compensation is insane.
Atmosphere: 2
Food: 1
Service: 1
Anita Delgado
Flies everywhere, attendance sweeping did not wash their hands before waiting on Customer. Person Stocking cup lids with bare hands. To go orders, food being handled with their hands. Would not recommend to anyone unless Health inspectors approve.
Avoid this location. We’ve tried ordering from here a few times a year and the majority of the time, one or more items are missing from our order.
Against better judgment, I went there again. I ordered a chicken biscuit and received a biscuit… without chicken. Simply unreal ineptitude at this location.
Atmosphere: 1
Food: 1
Service: 1
The young lady was very welcoming and kind. This time of morning everyone appreciates a beautiful smile. Thanks
Pulled into drive thru. No QR code to scan for mobile order. Maybe I went into the wrong lane but it's always been the outside lane for mobile orders. Gave the name of the order and waited. They came back said they didn't have the name. I showed them the order on the app with the correct address. Came back again had me pull to the side, couldn't fine the name. Came back and said they didn't have the order.
Biggest issue was if you didn't have the name of the order initially then just retake my order there instead of going back and forth 3 times holding everyone up in line.
Offered to redo meal at the end but had to leave ASAP to pick my son for a basketball game.
Drive thru don’t have there act together or inside is not making breakfast fast enough to keep up with customers. There was a bunch of cars in drive thru and no one on the inside was delivering orders for a while. Like 3 to 5 minutes. Worker finally came out with two orders and one was mine and she was talking to car in front of me while she is holding my bag of food out in 27 degree weather don’t know what is going on, short handed maybe who knows. Apparently the car in front of me didn’t order condiments or the worker forgot to grab em because by know I got my order and sitting there stuck in line until they gave them there condiments which took another few minutes. You place order and pay and now you are trapped in line other wise I would have left. There used to be a Spanish girl who worked there and she was on top of it. Whose idea was it to ask two questions of the day? That just slows down the process. If you’re fast that’s one thing but your not. People just want there food quickly especially in the morning so they can get to work.
Food: 3
Service: 1
I lived in this area for about 20 years and always come here but I think it’s time to say something .
This is getting really bad , it Took almost 20 mins to get a mobile pick up at drive thru …
Order on the app to make it quicker but it doesn’t help anymore even there wasn’t a HUGE line or anything .
The lady handling my order was really nice but told me that the coffee they had was cold and to pull to the parking .
Then I come home and my biscuit look like this . And obviously it’s super cold after the coffee wait
Mr Scott , this locations used to be top notch , and it’s slowly but steadily loosing the quality .
Food: 2
Service: 5
Racist staff and racist owner….. just go up the street to the next one.
Through the years, I have developed a lower standard for meals that I get outside of the normal lunch or dinner hours. My wife and I were headed to an event around 5:00 p.m., so we passed through the drive through. Service was quick, friendly, order was accurate, and the food was fresh and hot! I couldn't ask for a better experience.
Food: 5
Service: 5
When I checked my friend’s bag, there was a long piece of hair inside—absolutely disgusting. On top of that, they gave him someone else’s drink order with a different name on it. When we went back to get it fixed, the older lady with short hair in a ponytail (possibly a manager) argued with us for a good minute before remaking the drink, claiming it was the same order we originally placed. Completely unprofessional and unacceptable experience.
Food: 2
Service: 1
So disappointed, at first they forgot my cheese then they brought me a Biscuit with an ice cold piece of cheese in it.
Atmosphere: 1
Food: 1
Service: 1
This store was disgusting, food and grease all over the floors and tables. No clean surfaces to be seen. I didn’t want to touch a thing! Not to mention my son’s drink had a long black hair in it, no apologies were given, only a drink re made. VERY DISAPPOINTED FOR A CHICK-FIL-A I also have pictures 🤢
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Always put just one person in the drive thru and expects them to take orders and run orders. Not very efficient
Atmosphere: 2
Food: 4
Service: 1
Great spot but I wish the employees would remind me to use my app for my points! I think I missed out on a few orders! When you’re rushing over on your break. It’s easy to forget to pull up the app!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Yesterday ( 11/26/2024) in the night I went a chick-fil-A and I made my order in the drive thru and for the second time with same girl, She did it in the wrong order, seeming to do it on purpose. I’m so frustrated with this Chick-fil-A. She doesn’t work with the costumer. I’m not came back! Terrible!
Atmosphere: 4
Food: 5
Service: 1
They spent all the money to rebuild the restaurant and they never figured out how to get people’s orders correct. When I called to let them know they just offered it in the app rewards and when I said I’m 45 mins away they just said there is nothing we can do. Constantly this store is messing up orders and then I have to re-order from a different chick fil an and pay for delivery just so my kids can get their food. They need to get this sorted out or everyone will stop coming because it is getting out of hand. Their mistake makes me have to pay an extra $10 for delivery fee and tip without compensation is insane.
Atmosphere: 2
Food: 1
Service: 1
Flies everywhere, attendance sweeping did not wash their hands before waiting on Customer. Person Stocking cup lids with bare hands. To go orders, food being handled with their hands. Would not recommend to anyone unless Health inspectors approve.
Atmosphere: 1
Food: 1
Service: 1
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