Through the years, I have developed a lower standard for meals that I get outside of the normal lunch or dinner hours. My wife and I were headed to an event around 5:00 p.m., so we passed through the drive through. Service was quick, friendly, order was accurate, and the food was fresh and hot! I couldn't ask for a better experience.
Food: 5
Service: 5
samxn
When I checked my friend’s bag, there was a long piece of hair inside—absolutely disgusting. On top of that, they gave him someone else’s drink order with a different name on it. When we went back to get it fixed, the older lady with short hair in a ponytail (possibly a manager) argued with us for a good minute before remaking the drink, claiming it was the same order we originally placed. Completely unprofessional and unacceptable experience.
Food: 2
Service: 1
alina baber
So disappointed, at first they forgot my cheese then they brought me a Biscuit with an ice cold piece of cheese in it.
Atmosphere: 1
Food: 1
Service: 1
Brittany Cansler
This store was disgusting, food and grease all over the floors and tables. No clean surfaces to be seen. I didn’t want to touch a thing! Not to mention my son’s drink had a long black hair in it, no apologies were given, only a drink re made. VERY DISAPPOINTED FOR A CHICK-FIL-A I also have pictures 🤢
Atmosphere: 1
Food: 3
Service: 3
Matthew Zenchuk
Always put just one person in the drive thru and expects them to take orders and run orders. Not very efficient
Atmosphere: 2
Food: 4
Service: 1
LaDeia Triplett
Great spot but I wish the employees would remind me to use my app for my points! I think I missed out on a few orders! When you’re rushing over on your break. It’s easy to forget to pull up the app!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Patricia Cavalcanti
Yesterday ( 11/26/2024) in the night I went a chick-fil-A and I made my order in the drive thru and for the second time with same girl, She did it in the wrong order, seeming to do it on purpose. I’m so frustrated with this Chick-fil-A. She doesn’t work with the costumer. I’m not came back! Terrible!
Atmosphere: 4
Food: 5
Service: 1
Josh Denning
They spent all the money to rebuild the restaurant and they never figured out how to get people’s orders correct. When I called to let them know they just offered it in the app rewards and when I said I’m 45 mins away they just said there is nothing we can do. Constantly this store is messing up orders and then I have to re-order from a different chick fil an and pay for delivery just so my kids can get their food. They need to get this sorted out or everyone will stop coming because it is getting out of hand. Their mistake makes me have to pay an extra $10 for delivery fee and tip without compensation is insane.
Atmosphere: 2
Food: 1
Service: 1
Anita Delgado
Flies everywhere, attendance sweeping did not wash their hands before waiting on Customer. Person Stocking cup lids with bare hands. To go orders, food being handled with their hands. Would not recommend to anyone unless Health inspectors approve.
Atmosphere: 1
Food: 1
Service: 1
sarah mcDonald
Normally, I am not one to complain, but Chikfila, this is sad. My chicken is the same size as the ketchup packet ?
It’s a shame someone decided to redesign a CFA next door to a high school, in a large residential area, and remove all the dining room space. It was always 75% full before and now they removed 75% of the seating. This was one of the better CFAs, now we go to Lassiter if dining in. Would love to see before/after numbers for this store. Otherwise it’s still CFA consistent quality
Atmosphere: 2
Food: 5
Service: 4
Abbi Arthur
I eat here all the time but this like the 5th time I’ve been given my grilled sandwich with no meat? or given fried when I asked for grilled..(I have a gluten allergy)(shout out morning staff tho yall never mess up??)
Atmosphere: 5
Food: 5
Service: 5
Reagan Jamell
On numerous occasions since they renovated they cannot get my mobile orders correct. I order them through the app I go to pick them up, I have many people in my family so I don't necessarily check my order every time, they are frequently missing items from my order. Today they missed two chicken sandwiches out of four meals! The sides and drinks were there. I also do not like the renovation. Bring back the playground.
Atmosphere: 1
Food: 5
Service: 1
J
Ordered 2 of the new maple bacon pepper sandwich meals for pickup. Although chick-fil-a, in my opinion, is the best out there for a chicken sandwich. And I know mistakes happen. They just need to make sure they're order's for pickup are made correctly. I always check the bag for the right amount of stuff I ordered. I never go into the package to see if the sandwich is made correctly. This is the second time I've ordered a pickup meal where the sandwich was made incorrect, especially when you order it the way it is supposed to be made. Only to drive 15 minutes to find out it's not.
Atmosphere: 5
Food: 5
Service: 5
John Rogers
Unfortunately this place has gone downhill since reopening. As others have mentioned flies all over the place inside and dirty. Also missing food in my to-go order that I placed inside. Wasn’t worth driving back for $6. Probably won’t be back and will visit the Roswell Rd location instead. I hope they do better!
Through the years, I have developed a lower standard for meals that I get outside of the normal lunch or dinner hours. My wife and I were headed to an event around 5:00 p.m., so we passed through the drive through. Service was quick, friendly, order was accurate, and the food was fresh and hot! I couldn't ask for a better experience.
Food: 5
Service: 5
When I checked my friend’s bag, there was a long piece of hair inside—absolutely disgusting. On top of that, they gave him someone else’s drink order with a different name on it. When we went back to get it fixed, the older lady with short hair in a ponytail (possibly a manager) argued with us for a good minute before remaking the drink, claiming it was the same order we originally placed. Completely unprofessional and unacceptable experience.
Food: 2
Service: 1
So disappointed, at first they forgot my cheese then they brought me a Biscuit with an ice cold piece of cheese in it.
Atmosphere: 1
Food: 1
Service: 1
This store was disgusting, food and grease all over the floors and tables. No clean surfaces to be seen. I didn’t want to touch a thing! Not to mention my son’s drink had a long black hair in it, no apologies were given, only a drink re made. VERY DISAPPOINTED FOR A CHICK-FIL-A I also have pictures 🤢
Atmosphere: 1
Food: 3
Service: 3
Always put just one person in the drive thru and expects them to take orders and run orders. Not very efficient
Atmosphere: 2
Food: 4
Service: 1
Great spot but I wish the employees would remind me to use my app for my points! I think I missed out on a few orders! When you’re rushing over on your break. It’s easy to forget to pull up the app!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Southwest Salad
Yesterday ( 11/26/2024) in the night I went a chick-fil-A and I made my order in the drive thru and for the second time with same girl, She did it in the wrong order, seeming to do it on purpose. I’m so frustrated with this Chick-fil-A. She doesn’t work with the costumer. I’m not came back! Terrible!
Atmosphere: 4
Food: 5
Service: 1
They spent all the money to rebuild the restaurant and they never figured out how to get people’s orders correct. When I called to let them know they just offered it in the app rewards and when I said I’m 45 mins away they just said there is nothing we can do. Constantly this store is messing up orders and then I have to re-order from a different chick fil an and pay for delivery just so my kids can get their food. They need to get this sorted out or everyone will stop coming because it is getting out of hand. Their mistake makes me have to pay an extra $10 for delivery fee and tip without compensation is insane.
Atmosphere: 2
Food: 1
Service: 1
Flies everywhere, attendance sweeping did not wash their hands before waiting on Customer. Person Stocking cup lids with bare hands. To go orders, food being handled with their hands. Would not recommend to anyone unless Health inspectors approve.
Atmosphere: 1
Food: 1
Service: 1
Normally, I am not one to complain, but Chikfila, this is sad. My chicken is the same size as the ketchup packet ?
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
It’s a shame someone decided to redesign a CFA next door to a high school, in a large residential area, and remove all the dining room space. It was always 75% full before and now they removed 75% of the seating. This was one of the better CFAs, now we go to Lassiter if dining in. Would love to see before/after numbers for this store. Otherwise it’s still CFA consistent quality
Atmosphere: 2
Food: 5
Service: 4
I eat here all the time but this like the 5th time I’ve been given my grilled sandwich with no meat? or given fried when I asked for grilled..(I have a gluten allergy)(shout out morning staff tho yall never mess up??)
Atmosphere: 5
Food: 5
Service: 5
On numerous occasions since they renovated they cannot get my mobile orders correct. I order them through the app I go to pick them up, I have many people in my family so I don't necessarily check my order every time, they are frequently missing items from my order. Today they missed two chicken sandwiches out of four meals! The sides and drinks were there. I also do not like the renovation. Bring back the playground.
Atmosphere: 1
Food: 5
Service: 1
Ordered 2 of the new maple bacon pepper sandwich meals for pickup. Although chick-fil-a, in my opinion, is the best out there for a chicken sandwich. And I know mistakes happen. They just need to make sure they're order's for pickup are made correctly. I always check the bag for the right amount of stuff I ordered. I never go into the package to see if the sandwich is made correctly. This is the second time I've ordered a pickup meal where the sandwich was made incorrect, especially when you order it the way it is supposed to be made. Only to drive 15 minutes to find out it's not.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately this place has gone downhill since reopening. As others have mentioned flies all over the place inside and dirty. Also missing food in my to-go order that I placed inside. Wasn’t worth driving back for $6. Probably won’t be back and will visit the Roswell Rd location instead. I hope they do better!
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Cobb Salad
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