Ugh! Always check your order before you leave this drive-thru! This Chick fil a CONSISTENTLY shorts me on items, to the point I always check before I pull out. This time around, I was short TWO sandwiches. It was an order with four meals...four entrees, four fries, four drinks. How do you leave out two of the entrees, it is simple counting!? And how do you leave out food so consistently when your prices are so high? If I'd driven home and realized I was short two sandwiches, I would have been HOT!!! That's almost ten dollars!!!
Yes, they give you the food when you point out what's missing but why do I have to check my order every time?? They are so unreliable, it borders on dishonesty. Also, the drink carriers they provide do not hold the drinks securely and they will spill in your car since they also don't attach the lids securely. I had half a cup of fruit punch soaking into my seat after one visit. UGHHH. Sadly this is the one closest to my house so I'll keep going there but I'll also keep CHECKING my order because I don't like throwing good money away and not getting the items I've been charged for. For the kids working the drive through...take an extra minute or two and GET THE ORDER RIGHT!! You may not care about customers' money now but someday you'll understand how hard it is to be cheated out of money in this way!!
Atmosphere: 1
Food: 3
Service: 1
Leonardo Do Mato
Great food and fast service
Atmosphere: 5
Food: 5
Service: 5
Mason Mims
the service was super great and they were very where is hospitable!!!
George McCown
Rude service. Made a mobile order to save time, they lost my order and told me to pull into a parking spot. Instead of prioritizing my order,they waited until the line died down, and then brought my order out. They forgot one item and left out the sauces that I had requested. My issue was not with the people taking my orders, it was mostly with the window staff. This isn’t the first time. They left out a sandwich on an order and I didn’t realize until I got home. I called to let them know, and they would not refund me until I brought the receipt in. I will go out of my way to not use this location again.
Stacy Pinkerton
I have always had a great experience at this location. I love the question of the day and wait time.
Jesiah Guzman
Kinda cold but still good👌🏿 8/10
Atmosphere: 5
Food: 5
Service: 5
Svetoslav Georgiev
Best location for kids. Staff is very friendly!
Kaly Strozier
Every single order from this location always is missing something or is incorrect.
Service: 1
Ryan Steckbeck
First off my kids sprite had a very large hair in it. Second off the inside looks like it hasn't been cleaned at all in weeks. Floor is very slick and dirty. Empty tables are dirty along with the floors around them. Even the tables that have been cleaned off (3 out of the many tables ) the floors around them are disgusting. What a shame if a chick fl a.
jackson knope
Placed an order on the Chick-fil-A app for drive-through…drove all the way over there and was told that they could not fulfill my order and that they were now closed. Was repeatedly told by a staff “ you could not have placed an order. We are closed.” Why would I have driven all the way out here if I hadn’t placed an order :) (6pm Saturday)
We've always loved supporting this location but in the last few months ths we've had over half our orders wrong resulting in trips back to the restaurant for inedible food due to allergies or just the wrong thing. Sometimes we just take the $ hit as we don't have time to drive back. We have so many free food cards from their mess ups we can't even use them all. We'd rather just get what we ordered the first time!
Last night my husband ended up paying for an extra salad we didn't order; after trying to get ordered fixed he was so fed up he just left.
I get that new staff takes training but someone should be checking for quality control.
Food: 4
Service: 1
Dawn Johnson Vastola
This Lassiter CFA has the SLOWEST drive thru in the morning. Just waited in line for 16 minutes. The Roswell Super Target location is much more efficient. They always have employees outside to assist.
F. Jonathan Walker Prestidge
Of all Chick-fil-A's this one may be the best. Good looking female employees too...
Atmosphere: 3
Food: 5
Service: 5
brad baun
Wow! This place consistently gets your order wrong Missing food..
Ugh! Always check your order before you leave this drive-thru! This Chick fil a CONSISTENTLY shorts me on items, to the point I always check before I pull out. This time around, I was short TWO sandwiches. It was an order with four meals...four entrees, four fries, four drinks. How do you leave out two of the entrees, it is simple counting!? And how do you leave out food so consistently when your prices are so high? If I'd driven home and realized I was short two sandwiches, I would have been HOT!!! That's almost ten dollars!!!
Yes, they give you the food when you point out what's missing but why do I have to check my order every time?? They are so unreliable, it borders on dishonesty. Also, the drink carriers they provide do not hold the drinks securely and they will spill in your car since they also don't attach the lids securely. I had half a cup of fruit punch soaking into my seat after one visit. UGHHH. Sadly this is the one closest to my house so I'll keep going there but I'll also keep CHECKING my order because I don't like throwing good money away and not getting the items I've been charged for. For the kids working the drive through...take an extra minute or two and GET THE ORDER RIGHT!! You may not care about customers' money now but someday you'll understand how hard it is to be cheated out of money in this way!!
Atmosphere: 1
Food: 3
Service: 1
Great food and fast service
Atmosphere: 5
Food: 5
Service: 5
the service was super great and they were very where is hospitable!!!
Rude service. Made a mobile order to save time, they lost my order and told me to pull into a parking spot. Instead of prioritizing my order,they waited until the line died down, and then brought my order out. They forgot one item and left out the sauces that I had requested. My issue was not with the people taking my orders, it was mostly with the window staff. This isn’t the first time. They left out a sandwich on an order and I didn’t realize until I got home. I called to let them know, and they would not refund me until I brought the receipt in. I will go out of my way to not use this location again.
I have always had a great experience at this location. I love the question of the day and wait time.
Kinda cold but still good👌🏿 8/10
Atmosphere: 5
Food: 5
Service: 5
Best location for kids.
Staff is very friendly!
Every single order from this location always is missing something or is incorrect.
Service: 1
First off my kids sprite had a very large hair in it. Second off the inside looks like it hasn't been cleaned at all in weeks. Floor is very slick and dirty. Empty tables are dirty along with the floors around them. Even the tables that have been cleaned off (3 out of the many tables ) the floors around them are disgusting. What a shame if a chick fl a.
Placed an order on the Chick-fil-A app for drive-through…drove all the way over there and was told that they could not fulfill my order and that they were now closed. Was repeatedly told by a staff “ you could not have placed an order. We are closed.” Why would I have driven all the way out here if I hadn’t placed an order :) (6pm Saturday)
Restaurantji Recommends
Great fast customer service. Great fresh food.
Atmosphere: 4
Food: 4
Service: 4
Food is good ... if they get your order right.
We've always loved supporting this location but in the last few months ths we've had over half our orders wrong resulting in trips back to the restaurant for inedible food due to allergies or just the wrong thing. Sometimes we just take the $ hit as we don't have time to drive back.
We have so many free food cards from their mess ups we can't even use them all. We'd rather just get what we ordered the first time!
Last night my husband ended up paying for an extra salad we didn't order; after trying to get ordered fixed he was so fed up he just left.
I get that new staff takes training but someone should be checking for quality control.
Food: 4
Service: 1
This Lassiter CFA has the SLOWEST drive thru in the morning. Just waited in line for 16 minutes. The Roswell Super Target location is much more efficient. They always have employees outside to assist.
Of all Chick-fil-A's this one may be the best. Good looking female employees too...
Atmosphere: 3
Food: 5
Service: 5
Wow! This place consistently gets your order wrong Missing food..
Service: 1
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