Church's Texas Chicken

my dr pepper was watered down

I understand that some have had bad experiences but I was met with the nicest employee. He seemed a little on the spectrum but he was super nice!

Atmosphere: 4

Food: 3

Service: 4

The food was fresh and hot rt out the grease. But the customer service was subpar. It was lunch time and they only had 3 worker's.some people were waiting up to 30 minutes inside and on the drive through.

Atmosphere: 3

Food: 5

Service: 4

Could be better

Atmosphere: 2

Food: 4

Service: 3

I went to this location on February 25. I encountered a worker that worked there. His name was Steven. He is the Gms son. He was very rude and abrasive to the customer. He was on the phone the whole time talking loud and cursing. He also was talking about punching customers in the mouth. This restaurant has no since of urgency in no way. I tell u that place need a new staff. One the cares about the customers. It is sad u spend ur money just to b treated like that.

horrible service, long wait, the employees make every request seem like an inconvenience when ordering (this has happened on multiple occasions). items missing in order. on one occasion we witnessed a supervisor and cook get into a verbal altercation resulting in the cook throwing a whole tray of biscuits on the ground. and did i mention a long wait for COLD food??? don’t waste your time or money at this establishment. thangya.

Atmosphere: 1

Food: 1

Service: 1

O M G the place is to dirty 🤮

Atmosphere: 1

Food: 1

Service: 1

This has to be one of the worst experiences I have had with fast food ever. I already knew it was gonna be trouble when I saw the lobby had a lot of people. I had an order that was estimated to be ready at 7:30. I walk in at 7:40 to a confused young man staring at order boards, a dude with red haired that seemed to be the manager barely giving direction, and another guy that seems to be slightly inebriated though I don't think he was. He was the cook and instead of cooking food for what I later found out was supposed to be somewhere around 70 to 90 pieces of chicken going out to all the people there including cars parked outside with people waiting, he was conversing with 5 ladies in the lobby that he seems to know. In fact it seems the red haired guy also knew them and also stopped for conversation as well. Conversation consisted of multiple confirmations on who ordered what since the employees somehow didn't already have the orders on screen, family issues, talk of fights and threats, and more. This is just the first 15 minutes of waiting for my already late order of which I'm told chicken would be up in ten minutes. Somehow I ended up waiting almost an hour to finally get my food only to find out they didn't have spicy chicken or sweet tea and top that off with over the time I was waiting hearing the red head threatening violence against customers, consistently having some attitude, and finishing the time with giving a speech about how customers shouldn't be buying churches chicken and how he would never waste his money on that and that customers are lazy for not cooking dinner for their families. Never going back to this restaurant and if you read all this save yourself sometime and don't go either.

Atmosphere: 1

Food: 4

Service: 1

Please dont eat here. Gave entire household terrible food poisoning we had to throw it out. Will be reporting to the health department

This place is horribly managed. Never enough food, ALWAYS have to wait for something. It's filthy and the staff has a collective attitude.

Atmosphere: 1

Service: 1

Recommended dishes: Fried Chicken

I usually don't write reviews but this place is beyond disappointing. First off let me say that nothing is never available far as the side dishes there's always excuses as to why it's not available I been coming here on different occasions just to see if things will be different. The place is dirty the customer service is horrible my chicken was burnt they forgot my 6 biscuits no care in the world the food was disgusting. I will never come back here please be aware of this place. I don't understand how their passing the Health inspection. Please close this place down asap

Atmosphere: 1

Food: 1

Service: 1

I did an online order for lunch today 2/3/26. Everything was perfect.. thanks lunch crew

Atmosphere: 5

Food: 5

Service: 5

Customer service at this location needs to be thoroughly discussed.

Atmosphere: 1

Food: 5

Service: 1

Places the mobile order 20 mins ahead and still waited 20 mins in the restaurant…
It’s just 2pcs with a fries… and it’s not even busy… only 2 customer in front of me.

The health inspection score 92 but I I am not trusting that…

Anyway… it’s a concern

Atmosphere: 1

Food: 3

Service: 1

I waited for over 45 min on a 8peice chicken and okra.
Was rand up wrong and over charged
Customer service was extremely unprofessional.
Store was not clean. And staff was not helpful at all.
I will not be returning to this location

Atmosphere: 1

Food: 1

Service: 1