Dairy Queen Grill & Chill

The fish sandwich was a huge disappointment! The lettuce was old, looked old and smelled old. The fish was undercooked. I think they were having a bad day or something. This rating is only for the fish sandwich because I've never had a bad burger or bad chicken tenders from them.

Atmosphere: 3

Food: 2

Service: 2

I've lost hope at all Dairy Queens at this point 😂

Update : "our fans" we are not your fans we are your clients lmao y'all wildn

horrible. management is rude and so are the workers. consistently bad and the gm prolly bully the workers so they take it out on everyone in the line

Atmosphere: 1

Food: 1

Service: 1

I loved pulling in just to have the employee sprint to the door to lock it in our faces.
“ hey our inside is closed, but our drive-through is still open. “ would have been a little bit more professional. I guess you can’t expect anything professional from Dairy Queen

Gotta love a blizzard ?

Vegetarian options: Ice cream is not meat

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Side of Onion Rings

Very good ice cream ? ? always good and great customer service ?

Atmosphere: 4

Food: 5

Service: 4

Food was cold… It’s tasted like left over food… Not worth 10 dollars… Only thing that was hit were the fried cheese… Quality of food VERY POOR…

Atmosphere: 4

Food: 1

Service: 3

Bridget was extremely sweet and ready to help! Her service was a 10 out of 10 thank you so much for making this a great experience for us!

Atmosphere: 5

Food: 5

Service: 5

For fast food, I was pleasantly surprised that this Dairy Queen set the bar high for service standards.

Atmosphere: 5

Food: 5

Service: 5

DELIVERY was prompt with kindness & much appreciated.

Food: 5

Service: 5

Recommended dishes: Chicken Fingers

The manager this afternoon (4/12/24 4pm) Made me the best Blizzard I've ever had from any Dairy Queen. Loaded it with the good stuff, went above and beyond.

Atmosphere: 5

Food: 5

Service: 5

I'm so sad to find out that this is under new ownership. It explains the poor customer service and an edible food. We stopped in there excited to try the fish sandwich and enjoy some Dairy Queen Delights. They asked us to pull up so they can make everything fresh, which we were very happy to do. Unfortunately, to our discussed they had microwaved the fish sandwich to the point where the bread was chewy and the fish was like cardboard, the fries had been refried and the sodas were not mixed correctly. We called to speak to the manager and got a young girl on the phone claiming to be the manager. I explained to her what happened and she put me on hold and a younger man got on the phone claiming that he was the manager. At this point I asked, who is the real manager? To just be hung up on. We were so excited when this Dairy Queen was opened close to home. Unfortunately, seeing as how the service and the food has gone way downhill. We will be traveling again to the Dairy Queen that actually appreciates their customers and the fact that they choose to spend their money there.Update: I attempted to try again to reach the owner or the store manager, leaving my phone number. Have never heard back from anyone.

Atmosphere: 1

Food: 1

Service: 1

Just picked up a delicious strawberry sundae ?

Food: 5

Service: 5

Onion rings are a little too crispy, but still good. The blizzards are not frozen enough and melt before I get home, about a 2 mile drive. The blizzards start getting simply before I leave the DQ parking lot!

Food: 4

Service: 4

Appreciate the great drive thru service. Thank you.

Atmosphere: 5

Food: 5

Service: 5