This location is great, they even stepped up and went above and beyond for my pregnant girlfriend after another location dropped the ball!
Another location (NEVER go to the one on Bell's Ferry) tried to give my pregnant girlfriend a regular caffeine latte, when she had ordered decaf (cause she is pregnant). Tried to argue with her when she said she ordered decaf, then gave her a "new" one that ended up tasting like it had EXTRA espresso in it.
My girlfriend then went to this location, here on Canton Road, and they replaced her drink that other, trash location gave her, so she finally got the pregnancy-safe decaf she had ordered in the first place.
This location will not only get more of our business, but the business of friends and family as well, as we will be telling everyone we know how good this location is.
Atmosphere: 5
Food: 5
Service: 5
Randa Rosser
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Maria Flores
The guys had good attention 👍🏻they didn't discriminated against us because we were Mexican Americans from California. Other people in that state did discriminate against us because we were from California. And California is 🇺🇸 🇺🇸 🇺🇸
Atmosphere: 4
Food: 5
Service: 5
megan scott
This location cannot make iced coffee to save its life lol. It’s always watered down & lacking in taste/ color ): staff is really nice but my coffee order here is never good & it feels like a waste of $5 every time. sadly this has been the only dunkin on my morning route but i think i’ll just start going without.
J T
The staff is always so friendly and helpful! I bought my first Dunkin tumbler and love it, the place is always clean! Big fan this location in particular is my go to spot for coffee and donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Dozen Donuts, Bagel
India Abel
We are regular customers and love how they recognize us and know just how to make our coffee!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Reyes
Good staff. No issue with my daily food
Atmosphere: 5
Food: 5
Service: 5
Sumit Halder
Colline is awsome. She works hard and all the employees are hard working. Please give them a raise thank you.
Atmosphere: 5
Food: 5
Service: 5
Mahmoud Mansi
Very clean location with amazing staff! Colleen was very nice and got me right with the perfect drink and donut combination :)
Atmosphere: 5
Food: 5
Service: 5
J
They make drinks just plain wrong all the time, and they cost 25% more than other locations
i ordered three apple fritters and they only had two so i asked for an extra coffee roll instead. she gave me a free coffee roll for the inconvenience:) . great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Joshua Ross
The manager and crew that run this location are an outstanding bunch. Foods always correct and fast. Cleanliness of the store is top notch. Best dunkin on this side of town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
Kecia Anderson
I had such horrible service today and I feel very disappointed. I spend lots of money at Dunkin, when I say everything day, literally every day no matter what time of the day it is. I've made it a habit for my lil furbaby as well especially Saturday mornings. I always get him a plain egg and sometimes a pup cup. I rotate with this location as well as the one on 92. I always get a latte and pay for a extra shot of expresso otherwise my latte is nothing but milk. The fact that I am there every day, I know how the coffee looks when I get my extra expresso, no matter which location I am at. The other day, I asked for extra expresso bc I paid for it and I could tell it wasn't added, the lady that said she was the general manager was sooo ugly to me to the point where the employee at the drive thru was apologizing to me to when the general manager turned her back and went to add the expresso. Mind you I paid for it. To be honest, I was calm bc I honestly didn't know what she would do to my coffee. Today, I came back to the same location, same thing happened. My latte looked as if it was just milk so I knew the extra shot of expresso wasn't added. The same lady who said she was the general manager was there. I dreaded her. She came and said, extra expresso is in there, then she got on the speaker mic thing and asked the person who made the latte, did you add extra expresso...Instead of her asking the guy if he added a shot of extra expresso, she automatically said it was added without 100% knowing. I said ma'am I am here almost every day and I get the same thing, I know how it should look. I also added, I am paying for it and you're literally arguing with me... She was sooo rude. She never went to add it and again, I paid for it. She continued to argue. I am hurt and so frustrated. I hate when little moments like this screws your day up. I always get exceptional service at the Dunkin on 92 in Woodstock. They know me at this point. Who wants to go through this when they only want their food right and what they paid for. I called to the store to get the owners name, she hung up in my face.... I then got the customer service number and filed a complaint... To a person who is reading the reviews, if there is closer Dunkin to you, go to that one, do not go to this one. Listen, I enjoy spending money to get what I want but I be damn if I'll spend my money and get treated with poor service at the same time. And I know I spend a lot of money in Dunkin considering I am there almost every day. Be kind! If it's not right, make it right if you can! Apologize when you are wrong! It doesn't cost a thing.
Service: 1
Madison Bussler
I always love dunkin over the green coffee place 🫢
Shannon Chastain
I love the custom service here! I come so often, they tell me when i am late, lol Sometimes on my days off, i bring my dog and ger her a pup cup. They have merch for dogs, which i think is super cute. Never any issues with speed, quality, or orders being wrong. Always top notch!
This location is great, they even stepped up and went above and beyond for my pregnant girlfriend after another location dropped the ball!
Another location (NEVER go to the one on Bell's Ferry) tried to give my pregnant girlfriend a regular caffeine latte, when she had ordered decaf (cause she is pregnant). Tried to argue with her when she said she ordered decaf, then gave her a "new" one that ended up tasting like it had EXTRA espresso in it.
My girlfriend then went to this location, here on Canton Road, and they replaced her drink that other, trash location gave her, so she finally got the pregnancy-safe decaf she had ordered in the first place.
This location will not only get more of our business, but the business of friends and family as well, as we will be telling everyone we know how good this location is.
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
The guys had good attention 👍🏻they didn't discriminated against us because we were Mexican Americans from California. Other people in that state did discriminate against us because we were from California. And California is 🇺🇸 🇺🇸 🇺🇸
Atmosphere: 4
Food: 5
Service: 5
This location cannot make iced coffee to save its life lol. It’s always watered down & lacking in taste/ color ): staff is really nice but my coffee order here is never good & it feels like a waste of $5 every time. sadly this has been the only dunkin on my morning route but i think i’ll just start going without.
The staff is always so friendly and helpful! I bought my first Dunkin tumbler and love it, the place is always clean! Big fan this location in particular is my go to spot for coffee and donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Dozen Donuts, Bagel
We are regular customers and love how they recognize us and know just how to make our coffee!
Atmosphere: 5
Food: 5
Service: 5
Good staff. No issue with my daily food
Atmosphere: 5
Food: 5
Service: 5
Colline is awsome. She works hard and all the employees are hard working. Please give them a raise thank you.
Atmosphere: 5
Food: 5
Service: 5
Very clean location with amazing staff! Colleen was very nice and got me right with the perfect drink and donut combination :)
Atmosphere: 5
Food: 5
Service: 5
They make drinks just plain wrong all the time, and they cost 25% more than other locations
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
i ordered three apple fritters and they only had two so i asked for an extra coffee roll instead. she gave me a free coffee roll for the inconvenience:) . great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The manager and crew that run this location are an outstanding bunch. Foods always correct and fast. Cleanliness of the store is top notch. Best dunkin on this side of town!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
I had such horrible service today and I feel very disappointed. I spend lots of money at Dunkin, when I say everything day, literally every day no matter what time of the day it is. I've made it a habit for my lil furbaby as well especially Saturday mornings. I always get him a plain egg and sometimes a pup cup. I rotate with this location as well as the one on 92. I always get a latte and pay for a extra shot of expresso otherwise my latte is nothing but milk. The fact that I am there every day, I know how the coffee looks when I get my extra expresso, no matter which location I am at. The other day, I asked for extra expresso bc I paid for it and I could tell it wasn't added, the lady that said she was the general manager was sooo ugly to me to the point where the employee at the drive thru was apologizing to me to when the general manager turned her back and went to add the expresso. Mind you I paid for it. To be honest, I was calm bc I honestly didn't know what she would do to my coffee. Today, I came back to the same location, same thing happened. My latte looked as if it was just milk so I knew the extra shot of expresso wasn't added. The same lady who said she was the general manager was there. I dreaded her. She came and said, extra expresso is in there, then she got on the speaker mic thing and asked the person who made the latte, did you add extra expresso...Instead of her asking the guy if he added a shot of extra expresso, she automatically said it was added without 100% knowing. I said ma'am I am here almost every day and I get the same thing, I know how it should look. I also added, I am paying for it and you're literally arguing with me... She was sooo rude. She never went to add it and again, I paid for it. She continued to argue. I am hurt and so frustrated. I hate when little moments like this screws your day up. I always get exceptional service at the Dunkin on 92 in Woodstock. They know me at this point. Who wants to go through this when they only want their food right and what they paid for. I called to the store to get the owners name, she hung up in my face.... I then got the customer service number and filed a complaint... To a person who is reading the reviews, if there is closer Dunkin to you, go to that one, do not go to this one. Listen, I enjoy spending money to get what I want but I be damn if I'll spend my money and get treated with poor service at the same time. And I know I spend a lot of money in Dunkin considering I am there almost every day. Be kind! If it's not right, make it right if you can! Apologize when you are wrong! It doesn't cost a thing.
Service: 1
I always love dunkin over the green coffee place 🫢
I love the custom service here! I come so often, they tell me when i am late, lol
Sometimes on my days off, i bring my dog and ger her a pup cup. They have merch for dogs, which i think is super cute. Never any issues with speed, quality, or orders being wrong. Always top notch!
Atmosphere: 5
Food: 5
Service: 5
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