Dunkin'

2378 Shallowford Rd, Marietta
(678) 528-1099

Recent Reviews

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Evans Smith

The morning crew staff prides themselves in being as rude as possible. They don’t even acknowledge you when you walk in the door and are standing at the register. Customer service is not the strong suit at this location.

Atmosphere: 1

Food: 2

Service: 1

David Morales

This is my every day stop,to get a hot coffee, my pleasure to come here and buy my coffee on my way to work

Atmosphere: 5

Food: 5

Service: 5

Michael James

One of the only places in the area that has Dunkin's best donut,the Cinnamon Donut.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Assorted Half Dozen or Dozen Donuts

Tim Heinrichs

My favorite coffee. I stopped there often.

Atmosphere: 5

Food: 5

Service: 5

Chuck Goodson

Ordered and everything bagel got a plain bagel and this is how much cream cheese they put on it absolutely pathetic I won’t be Dunkin no more bye-bye Dunkin

Anthony David

Asked for a cup of ice water this is what they gave me. A hot cup???? This is ghetto

Atmosphere: 1

Food: 1

Service: 1

Mark Bay

Great coffee excellent service good job Brianna and crew! People working and living in this community are truly Amazing.

Parking: Plenty of room if you have a trailer.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Assorted Half Dozen or Dozen Donuts

Dinesh Nagpal

Kylie deserves a raise. She was so nice and made the best donut I ever tasted. I came here for the last 2 days it was really bad service. When she was here it made my day better and it was really good service. Please Dunkin’ Donuts give her a big raise and thanks you.

Atmosphere: 5

Food: 5

Service: 5

Tyler Gardner

I ordered 2 donuts and a sandwich and as I was pulling away I read the receipt and saw that i was charged for hash browns. I pulled back up to the drive through to say that I was charged for something I didn’t order and the lady pointed said she charged it as one donut and a hash brown (plus the sandwich) because the donuts and the hash browns were the same price (they were not). The hash browns were about 10 cents more which is fine it’s not that big of a deal but when I mentioned it she was very rude and said “well then you can pull around of your 10 cents”. I wasn’t asking for the 10 cents back I really don’t care because it’s not that much of a difference but the way she spoke to me was extremely rude and disrespectful. As someone who works in food service a simple “I’m sorry about that, I could refund you the change back if you’d like” would have been the appropriate response. Again I was to emphasize that this review is not necessarily about the extra change that I was charged but about how rude the lady working there was.

Atmosphere: 1

Food: 4

Service: 1

Natascha Lema

The staff at the window, although kind and friendly, seem to get easily frustrated when a request is made. Nonetheless, the coffee is good.

Atmosphere: 4

Food: 4

Service: 4

Keeran Subram

Kylie our cashier was very nice and made the atmosphere exacting. Are drink maker Marie was very quick and also nice

Atmosphere: 5

Food: 5

Service: 5

Srihan Diwakar

My cashier was AMAZING. BEAUTIFUL service my food came SOOO FAST. Kylie was literally amazing. In my opinion I believe she deserves a raise. I came here the last 3 days and the service was so bad. But when Kylie was here she made my drink in one minute it usually takes 5 minutes. As well as Mary, she was just perfect at making my drink. I could never ever see a better service from these two perfect employees. In my opinion please give these two amazing employees a raise, these people are just so nice and caring. Their hospitality was just perfect. They are both in college and still managing this, they both deserve a raise. Please consider my suggestion and give these perfect employees a huge raise. Their service 15/10.

I seriously appreciated the service and hospitality please give these wonderful workers a great bonus or raise.

Srihan Diwakar

Atmosphere: 5

Food: 5

Service: 5

Krishaan Goyal

My experience was a very enjoyable one. My server Kylie was very sweet and extremely kind. I would recommend her and this Dunkin’ donut's to everyone.

Atmosphere: 5

Food: 5

Service: 5

Ali Jenkins

I am so pleased and so happy that this location has 2 associates named Faith and Olive….. who were welcoming , friendly and courteous at 8:51p on 7/25/2024. Me and my wife were welcomed with a smile… and we asked if the coffee was still fresh . Faith replied “No it’s not but I would be happy to make you fresh coffee. Because we are open to 9p, therefore we still need to offer the best service “ Olive was right there making fresh coffee and both young ladies thanked us and welcomed us back. Congratulations to this Franchise owner for having young employees who understand the meaning of Supreme Customer service.

Atmosphere: 5

Food: 5

Service: 5

Elle McCumiskey

The boy who took my order was very nice, however the person who took my payment was highly disrespectful and rude. There was no one in the drive thru and it took 11 minutes to receive my order which was practically thrown at me, I am missing 2 items and was not given straws, I was also told to pay a different amount at the window then told at the speaker. I go to dunkin every day and today was by far the worst service I have ever received

Atmosphere: 2

Food: 1

Service: 1

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