El Calentano Mexican Restaurant

Terrible service

Atmosphere: 3

Food: 3

Service: 1

I did not have a great experience at this restaurant and if you are not a Latino Man, you probably won’t either.

While there were servers available who did speak English, my Sister and I had a server who only spoke Spanish. She never stated that she didn’t speak English until my bill was paid and we were about to leave. I bring this up because there was a significant difference between the level of service my table received and the Latino males received.

When I received my order, I did not actually receive everything I purchased and when I brought it up, the waitresses seemed to have an issue. They responded with an attitude which was confusing because I PAID for these items. The food wasn’t spectacular to make up for the poor service but the music was on point!

My waitress never smiled but would smile at the male and Latino customers. Overall, I will not be returning based on this experience.

Atmosphere: 1

Food: 3

Service: 1

Excellent Mexican flavor

Atmosphere: 5

Food: 5

Service: 5

We were served by a waitress that didn't speak English. We ordered simple orders like tacos and rice with shrimp and cheese but we're not understood. We also tried to order a side of avocados and we're brought a plate with cucumbers, avocado's and onion, and we're charged $25/ PER PLATE (which we're supposed to be sides of avocado!! $50 for 2 sides of avocado), when we asked to have removed they argued and only refunded $25 for 1 plate. If you don't speak Spanish expect to get ripped off!

Atmosphere: 2

Food: 4

Service: 1

My daughter and I just left and we just threw away $18.00. First my daughter was offered a drink but not me. She wanted chicken and rice which they did not have on the kids menu but did on the adult so I asked if they could do a kids portion and was told yes. Then I asked what they had vegetarian and was told nothing. I should have walked out then. My daughter got a huge plate of chicken with barely any rice which she said was gross and just became dog food and I am still hungry. How is this place still open. They gave me a $5 discount when I complained. Horrible restaurant.

My Bartender Liz is always the best. Good is great and top notch service!

Atmosphere: 5

Food: 5

Service: 5

EXCELLENT

Atmosphere: 5

Food: 5

Service: 5

They charge more tips to my card. Be aware of the thief server

Good food, to spend time with the family.

Atmosphere: 5

Food: 5

Service: 5

It is a very cozy restaurant with very good food and excellent service from Miss Ana Barbara.

Atmosphere: 5

Food: 5

Service: 5

The worst service ever. I sat here for 12 minutes and no service, while the women next to me got sat way after me and got served. I had to go up to the three hostesses to ask where my server was and watched them talk to two other servers, none of which would claim me...? After 3 more minutes one of the hostesses finally came and took my order. No one came to check on me... No drink refill. Couldn't get a hold of a check so I just left cash and walked out. The food was sub par in flavor and cool when it arrived. I was a server for 5 years all around. Pretty unacceptable and tragic. 100 would not go back.

Atmosphere: 4

Food: 2

Service: 1

Good food, excellent service from Miss ANA BARBARA, a good and respectful person.

Atmosphere: 5

Food: 5

Service: 5

Let me say I never knew that you can mess up food so badly, especially on Cinco de Mayo. This was one of the worst experiences we’ve ever had. They tried to serve my son raw chicken tenders. It was only crispy on the outside of the inside was completely raw as if it just got cut out the package, the women that were the service were very apologetic however, every dish that came to the table was undercooked. We waited for an hour and a half, and they still charged us and try to argue with us about it. I’m very disappointed also to the fact that some of us take a bite of our food that was still raw , the health department as soon as possible

Atmosphere: 1

Food: 1

Service: 1

It is the worst service in the area. The roast beef is nothing compared to the photo on the menu. An hour and a half to eat and 45 minutes to serve some margaritas. I had come other times with the same results. I had to see customers leave because they were not served and leave their tables. More business. A mistake to have returned. Those girls don't know what they are doing, with all due respect, it is also poor management. No more horny. See you never.

Atmosphere: 1

Food: 1

The food wasn’t great. In fact it felt like the reheated yesterdays left overs. I wasn’t going to write a review at all but for the simple fact that you charged my card for additional money and I didn’t sign off on it. Is out of pocket.

Atmosphere: 1

Food: 1

Service: 2