Firehouse Subs Sandy Plains

Great food and fast service.

Atmosphere: 5

Food: 5

Service: 5

No one answers the phone. I guess I'll get my 4 sandwiches from Publix.

We went in late one night and Poursha,Kalb, and Alex were friendly and very helpful. They recommended the fries. And they were actually good!!

Atmosphere: 5

Food: 5

Service: 5

They have gluten free bread here! My daughter is eating the first sammich she’s had in a while. I tried the fries… crispy golden brown goodness that melts in your mouth. Fresh food higher priced then other fast food but worth the price for crispy fresh fries and the smile my daughter has being able to eat her sammich made fresh.

Atmosphere: 5

Food: 5

Service: 5

new chicken sandwich is great

Atmosphere: 5

Food: 5

Service: 5

I ordered the two medium sandwiches special for $15. The order taker said it would take 5-7 minutes. It actually took closer to 16 minutes. Other than that, the sandwiches were delicious!😋

Atmosphere: 5

Food: 5

Service: 4

great promotion, easy to use app, order ready on time for pick up & order was correct including customized items. Friendly staff & convenient location. very pleased!

Atmosphere: 5

Food: 5

Service: 5

Mr. Melvin handled my 17 sandwich order and it was all great! Ready when I arrived and everyone enjoyed their food! Will order for the office again!

Atmosphere: 5

Food: 5

Service: 5

Staff doesn't have any interest in costumers. From the greeting to the order process they make you feel like you're bothering them. Unfortunately because I like the food.

Atmosphere: 3

Food: 5

Service: 1

My son got the Thanksgiving sub but they were out of gravy. Otherwise ok.

Atmosphere: 4

Food: 4

Service: 4

I stopped in here for lunch. The staff was friendly and the atmosphere was good. I ordered the New York Steamer that was a hot sub with pastrami and corned beef. The sub was delicious. I look forward to trying other subs as well. They ask if you would like to donate a small amount for first responder causes which I gladly did. They have foundations set up to provide all kinds of assistance. I will gladly return.

I’ve been here three times and all three times have been good experiences. I’ve seen a lot of reviews complaining about “unfriendliness”, and I can say they seem to be working on that. I’ve been welcomed as I walked through the door all three times. Could they be more welcoming? Yes, but it is clear that they are trying. Food was really good. I took my son this last time and he’s now a fan. 😄

Atmosphere: 4

Food: 5

Service: 4

Food well prepared only thing that down grades the experience is the constant fighting of the employees. Arguments between employees is so loud you can not tune it out.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Club on a Sub

Came in to get a sub and the worker at the register was beyond rude! I tried ordering a sub with just the meat and cheese and he tried taking meat off the sandwich. After I explained that I wanted all the meat just no lettuce or any of the other stuff he told me “well you need to look at the Italian to see what comes on it”. Then kept trying to take meat off the sandwich. No apology for the confusion, just the worker telling me I was wrong saying “well it always just comes that way”. Well, they proceeded to still make my sandwich wrong. Absolutely appalled by how he acted especially since firehouse usually has a higher standard than this.

Atmosphere: 3

Food: 5

Service: 1

This is my favorite Firehouse location! When I picked up my online order, I went to use the hot sauce bar and the helpful woman behind the counter said, " I would have given you a pack of Capt. Sauce". She was so friendly!

Atmosphere: 5

Food: 5

Service: 5