Jersey Mike's Subs

Absolutely horrible service today. They were not very busy but insanely slow, very odd for a jersey mikes. The employee behind the counter was very rude to my wife and to the new employee behind the counter.

We went to get chips instead of cookie for the kids meal and he rudely demanded we put it back and the cookie as chips were not allowed (we have gotten chips with the kids meals every other time before)

The new employee cut our kids sandwich and he yelled at him for it in front of the whole restaurant.

Overall very disappointing service that we don’t usually see at a jersey mikes. Hopefully the manager will see this and get his staff up to the level of service they usually have.

Have enjoyed their sandwiches for several years. The owner and his staff are always friendly and greet me with a smile and hello. The crew work well together and are very efficient at making my sandwiches. The sandwiches are always fresh, made to order and taste great. Today I had the original italian on rosemary parmesan bread. I will continue to frequent this Jersey Mikes!!! Thank you!!!

Bread hard as a rock

I came in today during lunch and I will say it was packed. What I noticed was who i believe was the manager( long hair ungroomed beard) was extremely rude to staff and customers with a lack of respect. He was rushing everyone and had an attitude. He was arguing with a customer who then walked out. The food was okay but the man who was topping it was very sloppy and was talking over the food a lot. There were lots of people dining in so I guess I caught it on a bad day but will not be coming back.

My last visit... Ordered giant Philly and add mayo.I also told them I would eat half at the restaurant and take the other half to someone else.Isat down with my drink and chip server came over with whole sandwich without mayo.I ask the new manager for mayo he told me to open the cabinet below the tea and I would find some .I did as he ask but it was empty so I told him and he took one step and got a pack from the back cabinet.This manager and staff are the worst I have encountered at this location.I have been a customer for years at this location and have changed to east piedmont location.Very capable staff with training to do job. this group is not rude...

Atmosphere: 1

Food: 4

Service: 1

Amazing service and the best sandwiches!!!

Yelling at your staff and customers is never a good look. I get that there are rushes and busy times, but sternly telling your young staff to "speak up!" and "that's not done!" as well as yelling at your customers that "You have to top your sandwich!" is just off putting. Definitely won't be returning to this location.

Atmosphere: 1

Food: 4

Service: 1

Dale is the man! He certainly knows how to put a cheesesteak together with flair! If he's working be sure to have him make your sandwich. If Jersey Mike's added fries to the menu I would eat there at least 2-3 times a week!

Atmosphere: 4

Food: 5

Service: 5

If I could go below 1 star I would. I ordered the same sandwich on my lunch break 2 days in a row and they were 2 totally different sandwiches. The employees were loud and talking about a bunch of nonsense instead of paying attention to the customers.

Atmosphere: 1

Food: 1

Service: 1

At this location the team is very unprofessional and the Manager wears filthy clothes everyday. The Manager thinks he runs the parking lot when Jersey Mike's has no designated parking spaces. Then previously when, I shopped there my sub was made very sloppy. I would star them below a one if I could.

Atmosphere: 1

Food: 1

Service: 1

I just want to say Carlos always makes my experience joyful every time I visit , I only come to this location just to get my energy boost from him . I just love the customer services an every time I come he already knows how I like me sandwich heavy mayo . I just wanted to take the time to give him his flower because his entire staff is doing a great job with because he is such a great leader . I love it here another JERSEY MIKE could never lol ..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Club Sub

I just want to say Carlos always makes my experience joyful every time I visit , I only come to this location just to get my energy boost from him . I just love the customer services an every time I come he already knows how I like me sandwich heavy mayo . I just wanted to take the time to give him his flower because his entire staff is doing a great job with because he is such a great leader . I love it here another JERSEY MIKE could never lol ..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mini Club Sub

Not good. There were like 6 workers behind the counter, but they couldn't get it together. To busy trying to do a bunch of online orders at the same time as help everybody in line. They were getting mixed up, out of order and were just very unorganized. They forgot what meat I had. Most of the workers had no clue what to do or whose sandwich was whose. They somehow forgot the/a sandwich of the guy in front of me and didn't ask how it wanted it dressed and just started making it however they were going to, I assume Mike's Way. He complained and made some comments about them being unorganized, to which the manager responded by saying that they were actually VERY organized, which is untrue. He then called the customer rude. They went back and forth a little. Unfortunately, even the sandwiches were not good. The bread was very stale and the sandwiches just don't have much flavor at all. Jersey Mike's has really gone downhill. They used to be the best sub chain in my opinion, but this and other recent experiences at other locations have turned me off of them now. Especially with their high prices, it's not worth it. No reason to go.

Atmosphere: 1

Food: 1

Service: 1

I eat at different Jersey Mike’s all around Georgia but this location prepared my sub wrong. Very disappointing!! It was a simple order.

Food: 1

What I witnessed today is the worst run place I have ever been in. The employees are hostile, rude, and aggressive. They yell at their customers, blame the customer for their mistakes and really shouldn’t have a job at all. I’ve never experienced anything like this in my entire life in a restaurant. You can get a sandwich anywhere. Stay away from this place at all costs. It deserves a negative 10 or worse. Wow!