Called the store to see if there was a sushi counter. My exact words were “I was just calling to see if y’all had a sushi department or the little sushi counter”. The lady said “yeah! Hold on just a minute” and put me on hold. I was on hold for three minutes and I hung up bc that’s all I really needed. Showed up 15 minutes later and there’s no counter. So I go to guest services to ask if they have one. The lady is talking on her cell phone and stays on the phone while talking to me. I ask if they have a sushi counter and she says no I told her I called 15 mins ago to check before driving over and she said she doesn’t know who would’ve told me that because she’s the only one back there. It was obviously the same person. Not cool.
Itso stove
The worst experience ever, they had a sale on brisket today June 6, whit digital cupon 2.99 a pound,when i scan it doesn't make that dicount,the workers on registar telling me I already had a discount but I am not ,lost my time to explain them there is something wrong ,it is a simple math but not for them, even the menager, finally when he got it I am right running away from me. Staff is not wrong they do whatever menager telling them.Very unorganized store, just go in another one.They don't deserve one star, even-1
Joe Sipple
The worse place to get Kroger.. employees can care less about you.. leave stuff out of Paid groceries.. had to come back.. blah.. idiots
Bruce White
Who would ever think it's a good idea to put products on top of a ten foot shelf. On my shopping trip to the store, a large bottle tipped over rolling off the shelf. The bottle striking my head on the way down. Just another reason not to shop a Kroger.
Jose Esparza
I was able to pick up a great Hallmark card today for Mother's day. They had just opened up at 6 am and I found all that I needed in less than ten minutes.
Elite Legendary Gamer
Finally a kroger that cares about their bathroom
Luke Eynon
As to be expected clean and staff was welcoming
Sam Lindsey
Store is clean and well stocked. Friendly employees. In and out quickly. Not as expensive as some other grocery chains.
Jonathan Barrentine
Giant anchor store of a shopping center, but men's bathroom has only two fixtures and is out of order. Kroger does not respect customers.
Theresa Tenryk
Friday March 1st 2024. I am in town visiting my mother, who shops at this particular Krogers quite often. I went into Kroger to purchase a few items, I placed two items on the conveyor belt. There was only one register open the cashier name was Davida. Davida was rude not acknowledging me as her next guest on line. The guest in front of me had a large amounts of items already off the conveyor belt ready to be bagged.
I simply asked Davida the cashier if self-service have the option for cash back, really quickly.
Davida gave me her pointer finger shaking it without a word. I said excuse me? The guest in front was not bothered by me asking a quick question, why would Divida? Perhaps over worked or no real costumer service skill?
My parents who are in their 80’s come to the store quite often, but never again. They came in the store early this morning and went to a register that had its light on. They proceeded to unload their cart full of groceries onto the conveyor belt again the light was on. Then the only cashier that seems to be on duty came to them and said oh this register is not working come to this other register. He did not offer to help them. My 84-year-old father put all of the groceries back in the cart and carded them to his open register. No apologies no nothing. My father, then proceeded to bag all of his own groceries. How dare you! They will never come back into your store again.
Do you even look at the reviews????
M
2/24/24 Update. I love their meat section, and their discounted meats. I like this neighborhood store. It is not the cleanest and it is an older store but the employees are always nice and they have excellent variety. Excellent location, very convenient. Love the personalized and online coupons.
Lorrie Thomas
I dislike having to go through self check-out! When are they going to learn? Self checkout DOES NOT WORK!!! Every time that I have to use self check-out it NEVER works and says "Help is on the way"! PLEASE GET RID OF SELF CHECK-OUT! Hire more people to work and check-out customers. There wasn't even anyone that could help at self check-out so that I could pay and leave. Computers can NOT do the work of real humans! Figure that out and hire people!
David Elliott
Done shopping here. They've gotten me sick too many times. The whole place is nasty!
Called the store to see if there was a sushi counter. My exact words were “I was just calling to see if y’all had a sushi department or the little sushi counter”. The lady said “yeah! Hold on just a minute” and put me on hold. I was on hold for three minutes and I hung up bc that’s all I really needed. Showed up 15 minutes later and there’s no counter. So I go to guest services to ask if they have one. The lady is talking on her cell phone and stays on the phone while talking to me. I ask if they have a sushi counter and she says no I told her I called 15 mins ago to check before driving over and she said she doesn’t know who would’ve told me that because she’s the only one back there. It was obviously the same person. Not cool.
The worst experience ever, they had a sale on brisket today June 6, whit digital cupon 2.99 a pound,when i scan it doesn't make that dicount,the workers on registar telling me I already had a discount but I am not ,lost my time to explain them there is something wrong ,it is a simple math but not for them, even the menager, finally when he got it I am right running away from me. Staff is not wrong they do whatever menager telling them.Very unorganized store, just go in another one.They don't deserve one star, even-1
The worse place to get Kroger.. employees can care less about you.. leave stuff out of Paid groceries.. had to come back.. blah.. idiots
Who would ever think it's a good idea to put products on top of a ten foot shelf.
On my shopping trip to the store, a large bottle tipped over rolling off the shelf.
The bottle striking my head on the way down. Just another reason not to shop a Kroger.
I was able to pick up a great Hallmark card today for Mother's day. They had just opened up at 6 am and I found all that I needed in less than ten minutes.
Finally a kroger that cares about their bathroom
As to be expected clean and staff was welcoming
Store is clean and well stocked. Friendly employees. In and out quickly. Not as expensive as some other grocery chains.
Giant anchor store of a shopping center, but men's bathroom has only two fixtures and is out of order. Kroger does not respect customers.
Friday March 1st 2024. I am in town visiting my mother, who shops at this particular Krogers quite often. I went into Kroger to purchase a few items, I placed two items on the conveyor belt. There was only one register open the cashier name was Davida.
Davida was rude not acknowledging me as her next guest on line. The guest in front of me had a large amounts of items already off the conveyor belt ready to be bagged.
I simply asked Davida the cashier if self-service have the option for cash back, really quickly.
Davida gave me her pointer finger shaking it without a word. I said excuse me? The guest in front was not bothered by me asking a quick question, why would Divida?
Perhaps over worked or no real costumer service skill?
Restaurantji Recommends
My parents who are in their 80’s come to the store quite often, but never again. They came in the store early this morning and went to a register that had its light on. They proceeded to unload their cart full of groceries onto the conveyor belt again the light was on. Then the only cashier that seems to be on duty came to them and said oh this register is not working come to this other register. He did not offer to help them. My 84-year-old father put all of the groceries back in the cart and carded them to his open register. No apologies no nothing. My father, then proceeded to bag all of his own groceries. How dare you! They will never come back into your store again.
Do you even look at the reviews????
2/24/24 Update. I love their meat section, and their discounted meats. I like this neighborhood store. It is not the cleanest and it is an older store but the employees are always nice and they have excellent variety. Excellent location, very convenient. Love the personalized and online coupons.
I dislike having to go through self check-out! When are they going to learn? Self checkout DOES NOT WORK!!! Every time that I have to use self check-out it NEVER works and says "Help is on the way"! PLEASE GET RID OF SELF CHECK-OUT! Hire more people to work and check-out customers. There wasn't even anyone that could help at self check-out so that I could pay and leave. Computers can NOT do the work of real humans! Figure that out and hire people!
Done shopping here. They've gotten me sick too many times. The whole place is nasty!
This Kroger store & pharmacy are always great!
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