Ordered 4 pizzas for my 3 year olds birthday party. Once I got to the party & tried to give a slice to the kids the pizza was hard as bricks. I immediately call the store ask for a remake or refund. They Initially told me the manger would call me back in 2 min. Never received that call so I called the store back. Meanwhile I’m at a whole birthday party im hosting & no pizza to serve. Once I followed up & call the store back & requested to speak to the manger again he then called. Very unprofessional & unhelpful. Instead of resolving my issue. He wanted me to prove that the pizza was not made correctly with picture. Due to the lack of urgency I ordered pizza from Pizza Hut who provided excellent service. I provided these pictures & had to call manger back to get him to accept my refund request. Refund is still pending i will circle back to give update on the refund status. Please look at these burnt cardboard pizza that I was given. I would not give this location any business.
Atmosphere: 1
Food: 1
Service: 1
Seth VH
Waited over 10 minutes for a Door Dash pickup. We don't get paid to wait! The order is only available to be accepted if the store says the order is ready. Meaning they are lying so they can improve their times for corporate while screwing us the worker over.
Atmosphere: 1
Food: 1
Service: 1
William Paxton
Delivery order was not accurate.
ADMIN ALLSECTOR LOGISTICS LLC
in my opinion they are under-rated!!!!! This location has strong ties with the community and I frequent this location and its sister company on Shallowford Rd, Atlanta. I often place very large orders with specified times for delivery and the food is never late! im not sure how they make 80 pizzas by noon and make it to my office by 1 right on time but im impressed! bravo
Atmosphere: 5
Food: 5
Service: 5
heather Stevenson
We ordered 2 pizzas and a cheesy bread. When we got home with our order it was 2 cheesy breads and 1 pizza. I called the store to ask for a credit and the employee (Julian) was extremely rude to me and started yelling at me over the phone. He would not let me speak and kept interrupting me. He basically called me a liar and put the blame on me for not checking the order before we left. Yes, we should have double checked but mistakes happen and I was just asking for them to make it right. Julian spoke to me in an arguing, rude, condescending tone and I have never experienced such bad customer service. He said the owner would call me shortly and he did. The owner made it right and was very apologetic about his employees. The owner is the only reason I did not give 1 star.
Atmosphere: 1
Food: 4
Service: 1
Coastal42707894293
This place is magical. The service was spectacular. The food was epic. I found the place where I belong. I literally would pay an entry fee to visit this pizza shop
Matt Burgess
Delivery driver, you know what you did at the intersection of Canton Road and new Chastain. You can’t be in the lane to go straight and take a left where there are suddytwo lanes turning left onto Canton Road. It’s not meant to do that bud.
Tim N
Food was fine. The service is terrible. I simply made a pick up, online order. I'm a nice guy. These people as so nasty. Jeez.
Atmosphere: 1
Food: 4
Service: 1
Orlando Rodriguez-Valderramos
The owner went above and beyond to accommodate my order, demonstrating a level of customer service that is truly commendable. The staff is always very friendly! I’ve noticed a significant improvement in the overall quality and service compared to previous years, and it has made a world of difference.
Courtney was very nice on the phone and in person. Her and the rest of the team working on Christmas were amazing tonight. They all need a raise + bonus. Not only was the pizza great, but they chose to give top teir service as well (they didn’t have to). Shout out to them
Atmosphere: 5
Food: 5
Service: 5
Jason Javer
Great food ! Quick with zero issues
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Nick Hollister
Loved it
Vegetarian options: Tastes good
Atmosphere: 1
Food: 5
Service: 1
Kelley Wenzel
The tracking software on the website didn’t work. I called to make sure my order was received online and was told it was leaving for delivery in two minutes. When the driver arrived, she offered a box of cinnasquares for the order being late. When we opened the box, there were three squares missing. 😂 The two pizzas I ordered were tasty, but not hot.
Food: 3
Service: 3
Sherry Gore
I ordered on yesterday 7/4/24, my first time ever and I must say my food was excellent. I ordered 10inch pepperoni pizza with an order of bbq wings and they were good. Will be returning for more. Thanks!
DO NOT ORDER FROM THIS ESTABLISHMENT
Ordered 4 pizzas for my 3 year olds birthday party. Once I got to the party & tried to give a slice to the kids the pizza was hard as bricks. I immediately call the store ask for a remake or refund. They Initially told me the manger would call me back in 2 min. Never received that call so I called the store back. Meanwhile I’m at a whole birthday party im hosting & no pizza to serve. Once I followed up & call the store back & requested to speak to the manger again he then called. Very unprofessional & unhelpful. Instead of resolving my issue. He wanted me to prove that the pizza was not made correctly with picture. Due to the lack of urgency I ordered pizza from Pizza Hut who provided excellent service. I provided these pictures & had to call manger back to get him to accept my refund request. Refund is still pending i will circle back to give update on the refund status. Please look at these burnt cardboard pizza that I was given. I would not give this location any business.
Atmosphere: 1
Food: 1
Service: 1
Waited over 10 minutes for a Door Dash pickup. We don't get paid to wait! The order is only available to be accepted if the store says the order is ready. Meaning they are lying so they can improve their times for corporate while screwing us the worker over.
Atmosphere: 1
Food: 1
Service: 1
Delivery order was not accurate.
in my opinion they are under-rated!!!!! This location has strong ties with the community and I frequent this location and its sister company on Shallowford Rd, Atlanta. I often place very large orders with specified times for delivery and the food is never late! im not sure how they make 80 pizzas by noon and make it to my office by 1 right on time but im impressed! bravo
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 pizzas and a cheesy bread. When we got home with our order it was 2 cheesy breads and 1 pizza. I called the store to ask for a credit and the employee (Julian) was extremely rude to me and started yelling at me over the phone. He would not let me speak and kept interrupting me. He basically called me a liar and put the blame on me for not checking the order before we left. Yes, we should have double checked but mistakes happen and I was just asking for them to make it right. Julian spoke to me in an arguing, rude, condescending tone and I have never experienced such bad customer service. He said the owner would call me shortly and he did. The owner made it right and was very apologetic about his employees. The owner is the only reason I did not give 1 star.
Atmosphere: 1
Food: 4
Service: 1
This place is magical. The service was spectacular. The food was epic. I found the place where I belong. I literally would pay an entry fee to visit this pizza shop
Delivery driver, you know what you did at the intersection of Canton Road and new Chastain. You can’t be in the lane to go straight and take a left where there are suddytwo lanes turning left onto Canton Road. It’s not meant to do that bud.
Food was fine. The service is terrible. I simply made a pick up, online order. I'm a nice guy. These people as so nasty. Jeez.
Atmosphere: 1
Food: 4
Service: 1
The owner went above and beyond to accommodate my order, demonstrating a level of customer service that is truly commendable. The staff is always very friendly! I’ve noticed a significant improvement in the overall quality and service compared to previous years, and it has made a world of difference.
Slow… very slow
Restaurantji Recommends
Courtney was very nice on the phone and in person. Her and the rest of the team working on Christmas were amazing tonight. They all need a raise + bonus. Not only was the pizza great, but they chose to give top teir service as well (they didn’t have to). Shout out to them
Atmosphere: 5
Food: 5
Service: 5
Great food ! Quick with zero issues
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Loved it
Vegetarian options: Tastes good
Atmosphere: 1
Food: 5
Service: 1
The tracking software on the website didn’t work. I called to make sure my order was received online and was told it was leaving for delivery in two minutes. When the driver arrived, she offered a box of cinnasquares for the order being late. When we opened the box, there were three squares missing. 😂 The two pizzas I ordered were tasty, but not hot.
Food: 3
Service: 3
I ordered on yesterday 7/4/24, my first time ever and I must say my food was excellent. I ordered 10inch pepperoni pizza with an order of bbq wings and they were good. Will be returning for more. Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
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