Don't order takeout. They will leave out meat and toppings and make your burritos extremely messy unless you add a gratuity. I could be mistaken though. It might be that they have a blind five year old rolling up burritos on the food line. That could explain the monstrosity we received. Nonetheless, eating here requires that you supervise them making your food.
Atmosphere: 1
Food: 1
Service: 1
gary wise
Just bad. Bland food like zero flavor in the rice or steak and the chips tasted like paper, poor line management (took over 15 minutes to get to order and we were 4th in line), poor customer service by half of the staff. The only bright spot was the cashier that was actually pleasant and helpful.
Atmosphere: 2
Food: 1
Service: 2
Kristy Dodson
Ordered a chicken burrito on the app and there was no chicken on the burrito. Also ordered 3 steak tacos and they were cold and mushy. The order was not ready at time they specified (order had not even been started), no requested sauces in bag, and no napkins. $35 wasted. Spend your money elsewhere.
Atmosphere: 2
Food: 1
Service: 1
Cody E.
Always a friendly crew working. They take time to make customers feel familiar. Everything is usually always ready for me to pickup when doing To-Go, but when they have their in house rushes they can get a little backed up. They do a great job though balancing producing the To-Gos and In House orders to keep the flow going. Plus the constant deals they offer through the app and amount of food you receive is fantastic especially in today's times with inflation of all things.
Atmosphere: 5
Food: 5
Service: 5
josh Linderman
This by far the best Moes location I’ve visited. The staff always have a huge smile on their face and seem happy to serve me. Of course it gets busy around lunch time but they keep the line moving
Atmosphere: 5
Food: 5
Service: 5
Makena
Hm, where do I start. I went to this moes on 2/11/25 around 8:00 pm. My sister and I ordered three bowls and planned to use a 20% off coupon. Now, I want everyone to look closely at the coupon. YES, I understand that it says online and app orders but why would it give you the option to scan in store if it was only for online orders🤔. I figured since we would have to go in the store anyways to get the order placed online, then it would be no big deal to just place the order in store and scan the IN STORE coupon. When we got to the register, Lindsey (THE MANAGER) says “oh, you can’t use this, this is only for online orders”. I then asked “then why does it give you the option to scan in store?”….. she said “I don’t know”. If Lindsey had ANY type of customer service, she would have just overrided it manually and honored the coupon. At the time while checking out, I was not aware that Lindsey was the manager but after speaking with another employee and asking who the manager was, we found out it was her. Lindsey actually came up to us after the transaction and said “what’s the problem”. I said “there is no problem, I just feel this coupon should have been honored”. Her demeanor was rude, condescending, and just a HORRIBLE representation of what Moes stands for. It genuinely made no sense for her to not honor it. Yes, I guess I could have told her to cancel the order, refund me, place the same exact order online, and then have them remake the food, but where the hell is the logic in that. I hate to throw the race card, but I am 100% certain that if I was of another race (white) Lindsey would have been more understanding. I am not one to penny pinch, but at this point…. It’s just the principle. Moes will not be getting my business anymore. Moes needs to learn that good customer service, leads to repeat customers.
Atmosphere: 2
Food: 3
Service: 1
Kyle Norris
Moes is the best! Addy is our favorite, she always has a smile and great attitude.
Atmosphere: 5
Food: 5
Service: 5
Kira Olson
Food here Is amazing, but what should really be noted is how amazing Addy is, one of their main employees. She constantly offers absolutely phenomenal customer service and has single handily created one of the best burritos I’ve ever had. Give that girl a raise or something, she deserves it!!
Atmosphere: 5
Food: 5
Service: 5
Terrence McCrae
Foods good when I go normally, but when Addy Clark makes it it’s so much better. By far the best burrito wrapper of all time. Never seen someone so masterfully wrap a burrito in my life.
I have been to this location many times without issues. However today I went and paid for my lunch with a gift card that had just over $11 dollars (verified from my receipt from them last week). The cashier asked for the card and proceeded to press a bunch of buttons and then looked at me and stated “you only have .31 on the giftcard.” I told her that was incorrect because I was just in there and had just over $11 (my total was $10 and some change) and she asked me for another form a payment. I didnt want to make a scene and there was a line waiting so I handed her cash for the difference and left but 100% she took money off of my giftcard and I will not be returning to this location.
Service: 1
David Kopsch
Tables are somewhat dirty and it can be cold inside.
Atmosphere: 4
Food: 4
Service: 5
Andy Nanninga
I will personally avoid this location and recommend you do the same. The food is ok but two of the people making it were very rude and I considerate. I understand your life might be hard but there’s no reason to be rude and dismissive when working in a customer facing role. The other woman with the perma-scowl I guess is the manager, hence the negative culture no doubt. Too many other options in the area where you don’t have to deal with poor attitude and angry workers
Atmosphere: 1
Food: 3
Service: 1
Kate Daniel
Great staff, portions are so generous.
Atmosphere: 5
Food: 5
Service: 5
David Morris
The new manager is rude and has no idea of customer service. I'm a regular but I'll drive further to avoid that man.
Don't order takeout.
They will leave out meat and toppings and make your burritos extremely messy unless you add a gratuity.
I could be mistaken though. It might be that they have a blind five year old rolling up burritos on the food line. That could explain the monstrosity we received.
Nonetheless, eating here requires that you supervise them making your food.
Atmosphere: 1
Food: 1
Service: 1
Just bad. Bland food like zero flavor in the rice or steak and the chips tasted like paper, poor line management (took over 15 minutes to get to order and we were 4th in line), poor customer service by half of the staff. The only bright spot was the cashier that was actually pleasant and helpful.
Atmosphere: 2
Food: 1
Service: 2
Ordered a chicken burrito on the app and there was no chicken on the burrito. Also ordered 3 steak tacos and they were cold and mushy. The order was not ready at time they specified (order had not even been started), no requested sauces in bag, and no napkins. $35 wasted. Spend your money elsewhere.
Atmosphere: 2
Food: 1
Service: 1
Always a friendly crew working. They take time to make customers feel familiar. Everything is usually always ready for me to pickup when doing To-Go, but when they have their in house rushes they can get a little backed up. They do a great job though balancing producing the To-Gos and In House orders to keep the flow going. Plus the constant deals they offer through the app and amount of food you receive is fantastic especially in today's times with inflation of all things.
Atmosphere: 5
Food: 5
Service: 5
This by far the best Moes location I’ve visited. The staff always have a huge smile on their face and seem happy to serve me. Of course it gets busy around lunch time but they keep the line moving
Atmosphere: 5
Food: 5
Service: 5
Hm, where do I start. I went to this moes on 2/11/25 around 8:00 pm. My sister and I ordered three bowls and planned to use a 20% off coupon. Now, I want everyone to look closely at the coupon. YES, I understand that it says online and app orders but why would it give you the option to scan in store if it was only for online orders🤔. I figured since we would have to go in the store anyways to get the order placed online, then it would be no big deal to just place the order in store and scan the IN STORE coupon. When we got to the register, Lindsey (THE MANAGER) says “oh, you can’t use this, this is only for online orders”. I then asked “then why does it give you the option to scan in store?”….. she said “I don’t know”. If Lindsey had ANY type of customer service, she would have just overrided it manually and honored the coupon. At the time while checking out, I was not aware that Lindsey was the manager but after speaking with another employee and asking who the manager was, we found out it was her. Lindsey actually came up to us after the transaction and said “what’s the problem”. I said “there is no problem, I just feel this coupon should have been honored”. Her demeanor was rude, condescending, and just a HORRIBLE representation of what Moes stands for. It genuinely made no sense for her to not honor it. Yes, I guess I could have told her to cancel the order, refund me, place the same exact order online, and then have them remake the food, but where the hell is the logic in that. I hate to throw the race card, but I am 100% certain that if I was of another race (white) Lindsey would have been more understanding. I am not one to penny pinch, but at this point…. It’s just the principle. Moes will not be getting my business anymore. Moes needs to learn that good customer service, leads to repeat customers.
Atmosphere: 2
Food: 3
Service: 1
Moes is the best! Addy is our favorite, she always has a smile and great attitude.
Atmosphere: 5
Food: 5
Service: 5
Food here Is amazing, but what should really be noted is how amazing Addy is, one of their main employees. She constantly offers absolutely phenomenal customer service and has single handily created one of the best burritos I’ve ever had. Give that girl a raise or something, she deserves it!!
Atmosphere: 5
Food: 5
Service: 5
Foods good when I go normally, but when Addy Clark makes it it’s so much better. By far the best burrito wrapper of all time. Never seen someone so masterfully wrap a burrito in my life.
Meg is the best ever
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been to this location many times without issues. However today I went and paid for my lunch with a gift card that had just over $11 dollars (verified from my receipt from them last week). The cashier asked for the card and proceeded to press a bunch of buttons and then looked at me and stated “you only have .31 on the giftcard.” I told her that was incorrect because I was just in there and had just over $11 (my total was $10 and some change) and she asked me for another form a payment. I didnt want to make a scene and there was a line waiting so I handed her cash for the difference and left but 100% she took money off of my giftcard and I will not be returning to this location.
Service: 1
Tables are somewhat dirty and it can be cold inside.
Atmosphere: 4
Food: 4
Service: 5
I will personally avoid this location and recommend you do the same. The food is ok but two of the people making it were very rude and I considerate. I understand your life might be hard but there’s no reason to be rude and dismissive when working in a customer facing role. The other woman with the perma-scowl I guess is the manager, hence the negative culture no doubt. Too many other options in the area where you don’t have to deal with poor attitude and angry workers
Atmosphere: 1
Food: 3
Service: 1
Great staff, portions are so generous.
Atmosphere: 5
Food: 5
Service: 5
The new manager is rude and has no idea of customer service. I'm a regular but I'll drive further to avoid that man.
Atmosphere: 1
Food: 4
Service: 1
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