Entire shop is run down and in rough shape. Dirty portable A/C unit in the back, plastic box fans on the counter, sticky tables and a dirty floor make for a pretty rough experience. I don’t recommend getting a milkshake — by the time you get it, it’s just a runny melted mess. If they run out of whipped cream while making your shake, they won’t refill it.. they’ll just give you the last couple runny drops splattered on top. Don’t waste your money here - just walk around the corner to another Ice Cream shop.
C F
I went in this evening with friends but we didn’t stay. The owner needs to train staff a bit more. One of the staff members was sitting on the counter crosslegged in short shorts with her feet under her. Not at all sanitary.
Kaya Kraus
joel and kennedy were AWESOME!!! had amazing service and great recommendations! we loved them
Yasin Hosein
Very sweet spot (pardon the pun lol) in Marietta Square.
Staff was fun, knowledgeable, and full of recommendations.
The only downfall was it felt like the AC was not working... It was hotter in the store than outside today.
We got 2 scoops of Cookies & Cream ice cream on a waffle cone and 2 scoops of Chocolate ice cream on a waffle cone.
Very refreshing and delicious, worth the detour this afternoon!
Sharon Burden
The Italian ice is great with huge servings.
Vicki Melton
Nothing to add
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Salted Caramel
Alyssa Newman
I used to come here all the time when i lived here. They used to have soo many flavors and they had the best cake batter ice cream ive ever had. Visited yesterday for the first time in years, it was such a let down. They barely had any flavors on the board, and the ones that we did decide on were out. They got rid of the cake batter. The flavors we settled for weren’t very good. Probably wont be back.
Jayson Pranger
What an amazing treat on a lovely day with my loving queen. We had a cup of peanut butter chocolate and the apple pie blondie sundae with hot caramel and what am amazing treat. The staff did an amazing job with the recommendations and will be back the next time we are in Marietta.
Atmosphere: 5
Food: 5
Service: 5
Aleshia V.
I've been coming here for years. My favorite ice-cream place hands down.
Atmosphere: 5
Food: 5
Service: 5
Gary Fareed
Sarah Jean's is one of the best places to get your ice cream in Marietta, GA. Not only is the ice cream delicious and variety offered, but also the customer service is outstanding! The staff members are pleasant and professional! Joel, Scarlett, and Kennedy provided me and my family with top-notch customer service! They were kind, helpful, and attentive. I will certainly return to Sarah Jean's for my ice cream enjoyment! ?
The young lady taking my order was excellent but was not fond of the guy who served the ice cream. Wear gloves! Don’t grab toppings with your bare hands!
Atmosphere: 1
Food: 1
Service: 1
Alexis Simmons
I tried the salted caramel ice cream and it was delicious! The service was great as well and they were fast at making our orders.
Atmosphere: 4
Food: 5
Service: 5
Sharlonne Smith
I had the gluten free lemon based ice cream ...so good made me forget about the chilly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Custard
Samantha Hovis
I have been 3 times now and EVERY time they said they were OPEN on Google and their website and each time I've been disappointed. You're closed on Sunday and Monday to clean the freezers. So frustrating and I've given up. Not coming back. 3 times and you're out.
LaShelle Mitchell
My boys love the Blue moon ice cream it is the best!!
Entire shop is run down and in rough shape. Dirty portable A/C unit in the back, plastic box fans on the counter, sticky tables and a dirty floor make for a pretty rough experience. I don’t recommend getting a milkshake — by the time you get it, it’s just a runny melted mess. If they run out of whipped cream while making your shake, they won’t refill it.. they’ll just give you the last couple runny drops splattered on top. Don’t waste your money here - just walk around the corner to another Ice Cream shop.
I went in this evening with friends but we didn’t stay. The owner needs to train staff a bit more. One of the staff members was sitting on the counter crosslegged in short shorts with her feet under her. Not at all sanitary.
joel and kennedy were AWESOME!!! had amazing service and great recommendations! we loved them
Very sweet spot (pardon the pun lol) in Marietta Square.
Staff was fun, knowledgeable, and full of recommendations.
The only downfall was it felt like the AC was not working... It was hotter in the store than outside today.
We got 2 scoops of Cookies & Cream ice cream on a waffle cone and 2 scoops of Chocolate ice cream on a waffle cone.
Very refreshing and delicious, worth the detour this afternoon!
The Italian ice is great with huge servings.
Nothing to add
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Salted Caramel
I used to come here all the time when i lived here. They used to have soo many flavors and they had the best cake batter ice cream ive ever had. Visited yesterday for the first time in years, it was such a let down. They barely had any flavors on the board, and the ones that we did decide on were out. They got rid of the cake batter. The flavors we settled for weren’t very good. Probably wont be back.
What an amazing treat on a lovely day with my loving queen. We had a cup of peanut butter chocolate and the apple pie blondie sundae with hot caramel and what am amazing treat. The staff did an amazing job with the recommendations and will be back the next time we are in Marietta.
Atmosphere: 5
Food: 5
Service: 5
I've been coming here for years. My favorite ice-cream place hands down.
Atmosphere: 5
Food: 5
Service: 5
Sarah Jean's is one of the best places to get your ice cream in Marietta, GA. Not only is the ice cream delicious and variety offered, but also the customer service is outstanding! The staff members are pleasant and professional! Joel, Scarlett, and Kennedy provided me and my family with top-notch customer service! They were kind, helpful, and attentive. I will certainly return to Sarah Jean's for my ice cream enjoyment! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Praline, Waffle, Ice Cream Banana, Banana Split
Restaurantji Recommends
The young lady taking my order was excellent but was not fond of the guy who served the ice cream. Wear gloves! Don’t grab toppings with your bare hands!
Atmosphere: 1
Food: 1
Service: 1
I tried the salted caramel ice cream and it was delicious! The service was great as well and they were fast at making our orders.
Atmosphere: 4
Food: 5
Service: 5
I had the gluten free lemon based ice cream ...so good made me forget about the chilly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Custard
I have been 3 times now and EVERY time they said they were OPEN on Google and their website and each time I've been disappointed. You're closed on Sunday and Monday to clean the freezers. So frustrating and I've given up. Not coming back. 3 times and you're out.
My boys love the Blue moon ice cream it is the best!!
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