The place is completely dirty and filthy, it looks like it hasn't been cleaned in years. Don't come here.
Atmosphere: 1
Food: 3
Service: 1
Bran Anderson
Nice people
Atmosphere: 5
Food: 5
Service: 5
David F
i absolutely hate leaving reviews but i had to with this establishment. i ordered a sandwich from here through the app so it would be ready when i got there. when i got there my sandwich wasn’t on the rack so i sat down, the worker processed to just watch tiktoks on his phone and low and behold my order was on the counter just sitting. i got the order and drove home sadly without checking it. the sandwich was essentially half of what i ordered with all of the ingredients being halved. when i went back the next day to ask for a remake or refund i was met with screaming and claims that he made it right and that he remembered me which i thought was weird. i didn’t yell but i was stern in saying i just wanted a refund. they did not give me one saying that they emailed me that i needed to bring back the sandwich. i will NEVER eat at subway ever again thanks to this. i really hope people see this review as a warning to stay away from this specific location. i have also reported them to the better business bureau.
Atmosphere: 1
Food: 1
Service: 1
C. F. Narvaez
Terrible and they dont accept coupons along with the other nearby location in which they are related too. Will be contacting corporate. This is EXACTLY why I now go to Jersey Mike's or Firehouse!
Aamir Atl
I should have read reviews before going to this place. I would have stayed away and so should you.
Really disappointed with how the food ingredients are handled here - especially the lettuce, which looked old, soggy, and slimy. I politely asked the employee if it would be replaced, and he responded that he couldn’t throw it away unless it was “officially bad,” per the owner’s instructions. He acknowledged that although the lettuce wasn’t fresh looking, still it couldn’t be discarded.
I then asked if I could have some fresh lettuce from the back, and he agreed. But to my surprise, he proceeded to pour the new lettuce directly over the old, stale lettuce. I mentioned that doing so defeats the purpose and will only spoil the fresh batch faster. He agreed but said again that he was just following what the owner requires.
The spinach looked questionable too, wilted snd curled up, and some cucumbers were looking soggy and slimy. Overall, the produce didn’t look clean or fresh. I don’t blame the employee. He was polite and clearly just following orders. But the practices at this store are concerning.
Cutting corners with fresh ingredients is not just cheap, it risks people’s health. And when someone gets sick, it’s hard to trace it back and hold anyone accountable. This isn’t how food should be handled.
Attaching photos to show what I saw, including the second image where new lettuce was dumped on top of the old. Not a good experience. Stay away!
Atmosphere: 3
Food: 1
Service: 3
Nadia Foster
Front door is so nasty I should have left then! The person working never once smiled, didn’t have items needed to make my order so had to choose something else. Ordered the BMT and bread was old, no meat hardly at all so basically it was a veggie sandwich. Again horrible service!
Atmosphere: 1
Food: 1
Service: 1
Meka Mize
I go here all the time the guy who runs it is amazing at what he does. Lol We ordered 6 sandwiches and he didn't skip a beat. Always clean and the customer service is great.
Atmosphere: 5
Food: 5
Service: 5
Lante Brown
Always an easy smooth process. Idk what is about this subway but the cookies amazing.
Atmosphere: 5
Food: 5
Service: 5
Gabriellia Boatwright
Customer service could’ve been better and definitely had a hair baked into my cookie.
Food: 1
Service: 1
Dr. Walker
Didn’t even stay to order. Place was a mess, service was terrible, and zero systems in place. Tried using a coupon, read the coupon in its entirety, and was told the only meat I could use was ham and turkey.
Know where on the coupon did it say that, and trying to have a conversation with employee, was absolutely pointless.
Attention to Subway franchise owners. If your bread looks like this, throw it away. Do not serve old crusty dry stale bread to your guests?!? This was a pick up order and now I have to go all the way back there and get them to remake a 6 inch sub for my kid because I refuse to feed her this sad sandwich that’s going to cut up the roof of her mouth.
Atmosphere: 1
Food: 1
Service: 1
David Rich
Avoid this place like the plague
Walked in today, a quiet Saturday morning. The bane (food storage area where they prep your food) was a complete mess, and half empty.
I was served roast beef that was completely dried out. This sandwich is completely inedible. I don't even want a remake, I lost the last little bit of faith I had in this place.
Of course, ever since Subway switched to "freshly sliced in house" they made it to where you can no longer view the meats and cheeses stored in the bane. Seems they have something to hide. Not letting the customer view it certainly removes any pressure to keep it up to standards. And this isn't even about whether it's sliced in house. The old packaged style deli meats were great. This shield was just a marketing stunt to justify price inflation edging on the likes of Jersey Mike's.
I worked at THIS Subway (and its original owners sister stores near Roswell Rd Home Depot and Johnson Ferry Kroger) for 2 years in 2011-2012 and have been eating their food less and less as the quality has dropped off. I was not even the slightest bit surprised when the Kroger location closed down permanently shortly after being sold.
There may be good Subway chains left, but this one isn't one of them. Ever since it was sold to another owner in 2018-2019 ish, it has been completely ruined.
Despite paying with a gift card (the only reason I stepped foot inside to begin with), the cashier walked away without handing me a receipt to show the remaining balance. I had to reach across the counter for it myself.
I'm not even going to bother asking for a refund. If I go back, this health hazard of a sandwich is going to be flying squarely at their face.
Atmosphere: 1
Food: 1
Service: 1
Sarah Stormant
The roast beef is so dry that it is inedible. The outside 1/4inch is dryer than jerky. In my opinion, it poses a potential health risk. Why is it like this? Subways standards have been slipping for years, but I would not recommend this location in particular.
Atmosphere: 1
Food: 1
Service: 2
Bhushan T
Fraudulent store. Will ne et visit again. Employees can’t understand English and they mess up the order from app completely. Asked for olives, they did not put it and the server waste even there to listen. Recommend everyone to drive little lore and go to other subway.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
Christine DePasquale
This subway is very dirty. I could just imagine what the kitchen looks like. The staff has attitude issues
The place is completely dirty and filthy, it looks like it hasn't been cleaned in years. Don't come here.
Atmosphere: 1
Food: 3
Service: 1
Nice people
Atmosphere: 5
Food: 5
Service: 5
i absolutely hate leaving reviews but i had to with this establishment. i ordered a sandwich from here through the app so it would be ready when i got there. when i got there my sandwich wasn’t on the rack so i sat down, the worker processed to just watch tiktoks on his phone and low and behold my order was on the counter just sitting. i got the order and drove home sadly without checking it. the sandwich was essentially half of what i ordered with all of the ingredients being halved. when i went back the next day to ask for a remake or refund i was met with screaming and claims that he made it right and that he remembered me which i thought was weird. i didn’t yell but i was stern in saying i just wanted a refund. they did not give me one saying that they emailed me that i needed to bring back the sandwich. i will NEVER eat at subway ever again thanks to this. i really hope people see this review as a warning to stay away from this specific location. i have also reported them to the better business bureau.
Atmosphere: 1
Food: 1
Service: 1
Terrible and they dont accept coupons along with the other nearby location in which they are related too. Will be contacting corporate.
This is EXACTLY why I now go to Jersey Mike's or Firehouse!
I should have read reviews before going to this place. I would have stayed away and so should you.
Really disappointed with how the food ingredients are handled here - especially the lettuce, which looked old, soggy, and slimy. I politely asked the employee if it would be replaced, and he responded that he couldn’t throw it away unless it was “officially bad,” per the owner’s instructions. He acknowledged that although the lettuce wasn’t fresh looking, still it couldn’t be discarded.
I then asked if I could have some fresh lettuce from the back, and he agreed. But to my surprise, he proceeded to pour the new lettuce directly over the old, stale lettuce. I mentioned that doing so defeats the purpose and will only spoil the fresh batch faster. He agreed but said again that he was just following what the owner requires.
The spinach looked questionable too, wilted snd curled up, and some cucumbers were looking soggy and slimy. Overall, the produce didn’t look clean or fresh. I don’t blame the employee. He was polite and clearly just following orders. But the practices at this store are concerning.
Cutting corners with fresh ingredients is not just cheap, it risks people’s health. And when someone gets sick, it’s hard to trace it back and hold anyone accountable. This isn’t how food should be handled.
Attaching photos to show what I saw, including the second image where new lettuce was dumped on top of the old. Not a good experience. Stay away!
Atmosphere: 3
Food: 1
Service: 3
Front door is so nasty I should have left then! The person working never once smiled, didn’t have items needed to make my order so had to choose something else. Ordered the BMT and bread was old, no meat hardly at all so basically it was a veggie sandwich. Again horrible service!
Atmosphere: 1
Food: 1
Service: 1
I go here all the time the guy who runs it is amazing at what he does. Lol We ordered 6 sandwiches and he didn't skip a beat. Always clean and the customer service is great.
Atmosphere: 5
Food: 5
Service: 5
Always an easy smooth process. Idk what is about this subway but the cookies amazing.
Atmosphere: 5
Food: 5
Service: 5
Customer service could’ve been better and definitely had a hair baked into my cookie.
Food: 1
Service: 1
Didn’t even stay to order. Place was a mess, service was terrible, and zero systems in place. Tried using a coupon, read the coupon in its entirety, and was told the only meat I could use was ham and turkey.
Know where on the coupon did it say that, and trying to have a conversation with employee, was absolutely pointless.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Attention to Subway franchise owners. If your bread looks like this, throw it away. Do not serve old crusty dry stale bread to your guests?!? This was a pick up order and now I have to go all the way back there and get them to remake a 6 inch sub for my kid because I refuse to feed her this sad sandwich that’s going to cut up the roof of her mouth.
Atmosphere: 1
Food: 1
Service: 1
Avoid this place like the plague
Walked in today, a quiet Saturday morning. The bane (food storage area where they prep your food) was a complete mess, and half empty.
I was served roast beef that was completely dried out. This sandwich is completely inedible. I don't even want a remake, I lost the last little bit of faith I had in this place.
Of course, ever since Subway switched to "freshly sliced in house" they made it to where you can no longer view the meats and cheeses stored in the bane. Seems they have something to hide. Not letting the customer view it certainly removes any pressure to keep it up to standards. And this isn't even about whether it's sliced in house. The old packaged style deli meats were great. This shield was just a marketing stunt to justify price inflation edging on the likes of Jersey Mike's.
I worked at THIS Subway (and its original owners sister stores near Roswell Rd Home Depot and Johnson Ferry Kroger) for 2 years in 2011-2012 and have been eating their food less and less as the quality has dropped off. I was not even the slightest bit surprised when the Kroger location closed down permanently shortly after being sold.
There may be good Subway chains left, but this one isn't one of them. Ever since it was sold to another owner in 2018-2019 ish, it has been completely ruined.
Despite paying with a gift card (the only reason I stepped foot inside to begin with), the cashier walked away without handing me a receipt to show the remaining balance. I had to reach across the counter for it myself.
I'm not even going to bother asking for a refund. If I go back, this health hazard of a sandwich is going to be flying squarely at their face.
Atmosphere: 1
Food: 1
Service: 1
The roast beef is so dry that it is inedible. The outside 1/4inch is dryer than jerky. In my opinion, it poses a potential health risk. Why is it like this? Subways standards have been slipping for years, but I would not recommend this location in particular.
Atmosphere: 1
Food: 1
Service: 2
Fraudulent store. Will ne et visit again. Employees can’t understand English and they mess up the order from app completely. Asked for olives, they did not put it and the server waste even there to listen. Recommend everyone to drive little lore and go to other subway.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
This subway is very dirty. I could just imagine what the kitchen looks like. The staff has attitude issues
Atmosphere: 1
Service: 1
Loading...