Tropical Smoothie Cafe

Great smoothies

Atmosphere: 5

Food: 5

Service: 5

I’m beyond disappointed with Tropical Smoothie. I ordered a Hummus Veggie Wrap and PAID extra for rice, beans, and hummus — none of it was included. My wrap also had no onions, wasn’t cut properly, and my food literally fell out. My Mocha Madness tasted like straight water. I called the store to request a replacement wrap and smoothie, but nobody has answered. I want to be honored for the disrespect and for not receiving what I paid for! This is completely unacceptable — I expect someone to fix this immediately.

Food: 1

Service: 1

Hi,

I wanted to share feedback about my recent visit to the Cherokee Street location in Marietta, GA. I’m a regular customer and always order the Blimey Limey with my usual modifications — it’s normally delicious and consistent.

However, when a shorter lady made it during my last visit, the texture, color, and taste were noticeably different from what I always receive. I even showed a picture of my usual smoothie for comparison, but I was dismissed and told that’s “what I asked for.” It was clear something was off, and I left feeling frustrated and ignored.

I really enjoy Tropical Smoothie and would appreciate a follow-up about this experience, as well as any opportunity to have the smoothie remade properly.

Atmosphere: 1

Food: 1

Service: 1

This is the only store I like near me but last night was disappointing. I ordered 6 Beach Bum smoothies. I haven’t been able to eat much of anything the past few days. So I decided smoothies would be my best option to have in the freezer. Unfortunately all 6 smoothies were thin/liquidly and two weren’t blended well.

Atmosphere: 5

Food: 1

Service: 5

This Tropical Smoothie Café is hands-down my favorite location at the moment. The smoothies are always fresh and tasty, and the food is made to order with great ingredients. Friendly staff and quick service every time!

Atmosphere: 4

Food: 5

Service: 5

Waited in line for 10 minutes for a smoothie only to be told oh that’s your smoothie right there, I’m waiting patiently not trying to be impatient and suddenly someone who didn’t take my order ask what is he waiting for? Another girl ask what’d you order , I tell her and she says “They just put a random name for your order” keep in mind the girl who took my order asked my name and knew my order and never said anything. The name for the customer was “gin” a female name and I’m a male 🤔

Food: 3

Service: 1

Food was good!! Smoothie was made just right! Customer service 10/10. I wanted to go back to the one in Atlanta but decided to give the closer location a try.

Atmosphere: 5

Food: 5

Service: 5

Literally the worker was talking and running her mouth with the mail associate while washing dishes as if a paying customers time is not valuable. They didn’t greet me, say hello or anything… then caught an attitude because I didn’t engage conversations with their cashier. She sat my drink down rudely.. now you see how it feels to be rude! Get a new job, if you don’t like yours! Go somewhere else! Your time will be wasted just sitting and standing there while they talk about Starbucks and Dunkin’ Donuts.

Atmosphere: 1

Food: 1

Service: 1

I had an awesome experience. Easy to park and as soon as i walked in the menu was visible. The bowls are soo delicious, your mouth waters just by reading the ingredients. I asked the cashier for suggestions on texture and what i should add, he recommended extra granola & it turned out sooo delicious! I got the Chia Oatmeal Pudding. Will come back everything was 10/10!

Atmosphere: 5

Food: 5

Service: 5

We came in this morning and my coworker and I placed an order. Jetty punch for me add banana and Pomegranate plunge for my coworker no banana add mango. My coworker is allergic to bananas and when he gave us our order…. He labeled them wrong and my coworker is now in the ER due to being given bananas. He seemed to be the only one there. 5/30/2025 at 7:58 am.

Atmosphere: 4

Food: 1

Service: 1

I have been a consistent customer at this location for almost a year now (3-4 times a weeks on many weeks). This place used to be spot on and friendly. The last 2-3 months it has rapidly decline. The consistency of the food/smoothies shows the lack of effort. The food in particular you can tell has no effort put in to making it.

The biggest issue is the lack of communication by the staff. No one speaks when you come in to pick up food, you’re not even acknowledged as existing. If your food is hiding behind the cubby, no one says a word to you. Often missing side items, not even a simple hello when anyone walks in. Will assume it’s bad management trickling down. You would think a face they see 2-4 times a week would get the bare minimum “hello”. I’ve stood there for 5 minutes before looking for my order, never spoken to, until finally finding it hiding behind the counter.

Atmosphere: 1

Food: 3

Service: 1

I like to order ahead in app and smoothie is ready when I walk in the door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Island Green

Poor communication between store and delivery service. No one wants to take responsibility. Both failed on their part

I placed an order online like I usually do for the past year , my card was charged 4 times do to glitch in their system . I respectfully showed one of the employees me being charged 4 times for the same amount at tropical smoothie. She asked her manager Kevin what to do and he stated he cannot do anything about that although I showed the duplicated charges . I had no issue until I placed ANOTHER ORDER IN PERSON and it was correct. It’s trash everywhere outside of the front door to this location and is always a mess

Atmosphere: 1

Service: 1

Recommended dishes: Juice

Great place for breakfast that Will kill your hungry without the feeling your are to full

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sunrise Sunset Smoothie, Cheese Chicken