Tropical Smoothie Cafe

Poor communication between store and delivery service. No one wants to take responsibility. Both failed on their part

I placed an order online like I usually do for the past year , my card was charged 4 times do to glitch in their system . I respectfully showed one of the employees me being charged 4 times for the same amount at tropical smoothie. She asked her manager Kevin what to do and he stated he cannot do anything about that although I showed the duplicated charges . I had no issue until I placed ANOTHER ORDER IN PERSON and it was correct. It’s trash everywhere outside of the front door to this location and is always a mess

Atmosphere: 1

Service: 1

Recommended dishes: Juice

Great place for breakfast that Will kill your hungry without the feeling your are to full

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sunrise Sunset Smoothie, Cheese Chicken

They closed the doors earlier than 9p and just sit out there watching people waiting

They closed the doors earlier than 9p and just sit out there watching people waiting

The Lavender Shimmer was horrible! It tasted like 2cups of sugar and medicine with a bad aftertaste. The associate allowed me to switch it to something else that I loved! She was very understanding and kind.

Parking: It’s easily assessable and plenty of parking spaces.

Atmosphere: 5

Service: 5

Recommended dishes: Sunshine Smoothie

I tried to DoorDash food today and my dasher sends pictures in regards to the location not being open ! Clearly states on website that it’s open at 7 ! This isn’t the first time I showed up and no one is there . I guess it’s hard finding good help these days but just to save you a headache and a delay from work choose another location for time and traffic sake !

Atmosphere: 3

Food: 3

Service: 1

Well this location usually does me good but I went there last night 10/14 and I was told at 8:31 the food side was closed which is why I couldn’t get my smoothie bowl…………… you guys close at 9 not to be a Karen but smoothie king would definitely have made that bowl if the order was placed at 8:59. I came here hoping to satisfy my need of a Greek yogurt smoothie bowl and instead left with a disappointing, plain old smoothie. L night:(

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Sunrise Sunset Smoothie

Always a pleasure to eat at TS! I enjoy having healthy options in a “fast food” world. From smoothies to bowls to flatbread, whatever you choose you can’t go wrong. Try the jalapeño corn, it’s my personal favorite. :)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sunrise Sunset Smoothie, Smoothie and a Wrap, Jalapeño Corn, Caribbean Jerk Chicken, Smoothie and a Flatbread, Peanut Butter Banana Crunch Flatbread

I am in here everyday and I have a restaurant also. The only gripe I have is hire people that love their jobs. Their facial expressions are interesting not happy people. There is about 2 people that care. That is energy going into making someone's good
If you don't like your job please do the owner a favor leave and ho find your happy place.

Atmosphere: 5

Food: 5

Service: 5

Was there 7:15 hours say open at 7 and doors were closed someone was inside yet she just looked at me and looked away went nxt door to Panera instead

Service: 1

If you want customer service and not just people staring in your face…. Go somewhere else

Atmosphere: 1

Food: 3

Service: 1

Parking: Not many spaces

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

Great smoothie and fulfilled quickly.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Island Green

I placed an order online to this location That I never received. I had no idea they were connected with doordash I would’ve rather put in the order through door dash because dealing with a lot of these restaurants these days is terrible . The customer service/hospitality is not like it use to be it’s every man for himself. Anywho I called the restaurant several times asking to speak with a manager and had the hardest time getting one .. Finally spoke with a young lady never did get her name Explained I placed an order at 2pm the doordash driver never picked it up its 4:30 pm I was at work and leaving at this point ..told them to cancel the girl said she’ll cancel it .. 6pm comes i’m home cooking dinner get a notification the door dasher has picked up the order im like WHAT ?! Called door dasher to cancel the order it should’ve never been released it had been 4 hours later spoke to a manager she said the district manager has to refund very understandable 7 days go no refund call Thursday today is sunday still no refund it’s been 10 days without a simple resolution I shouldn’t have to chase someone around for$ 17 It’s the principle of me having remind myself to look out for something that m been taken care of I’m never ordering from this location again

Service: 1