Wendy's
3835 Austell Rd SW, Marietta
(770) 944-3856
Recent Reviews
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This is location is Excellent. I couldn't have had a better experience. Big shout out to Mr.Donte`( I appreciate you tremendously). He prepared the sandwich PERFECTLY. Everyone was awesome. You are Wendy's, but thank you for letting me get it my way.
-Mr. Extra light everything....
Atmosphere: 5
Food: 5
Service: 5
My food was soggy and they overcharged me my friends was cold as soon as I got it I went home and cooked it myself cause it was so cold
Food: 1
Service: 1
Such a disappointment. We used to come here all the time but lately it’s been terrible. I came in around 8pm on a week night. There was a decent drive thru line but no one inside, so I walked in. The burgers seemed like they’d been sitting for hours. And the soda machine sweetener was messed up (I tried 2 different types of soda) but when I told the manager she said “I don’t know what to tell you, they just changed our sweetener bags.” 😒 Some customer service. I asked one of the younger girls to fill it from the drive thru soda machine and it tasted normal. I also waited almost ten minutes for my food. I gave two stars bc the fries were freshly made and the frosty was good, but overall I’d avoid this Wendy’s if you can.
Atmosphere: 2
Food: 2
Service: 2
Ordered a medium spicy chicken sandwich meal and the fries are filled up half way, not even 75% of the way and they’re not even warm. Another thing, the cashier decided to have an attitude when I asked if they offered a military discount.
Atmosphere: 2
Food: 1
Service: 1
Horrible customer service. Food was cold, and old.
Atmosphere: 1
Food: 1
Service: 1
Prompt service, nice people.
Atmosphere: 3
Food: 4
Service: 4
If ordering drive through double check that they gave you everything you ordered before leaving. More than half the time they don't give you 1 or 2 of the items you paid for. Smh.
Atmosphere: 2
Food: 4
Service: 1
Not open when they are supposed to be. Not answering the phone. If you aren't going to be open change the hours
Atmosphere: 1
Food: 1
Service: 1
The staff is very friendly and the food was hot and good.
Atmosphere: 5
Food: 5
Service: 5
The drive-Thru ladies had tattoos all on them and face. They were mean. My mother was hospitalized after eating that food. Never again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have visit this location multiple times for breakfast and the team is always kind, helpful and amazing. I just visit this location after work at 6:07pm the young lady is the drive-thru was extremely rude and ruder when I drove around for my order. I was never greeted for my order, she never used kind words, she never said please , thank you or you’re welcome. Her tone was extremely inappropriate as if I was a bother by simply placing an order. The manager stood there leaning against the wall as she displayed unprofessional behavior. Extremely disappointing. I will only visit in the morning for breakfast.
Atmosphere: 1
Food: 1
Service: 1
Either orders wrong or you just don’t get served. Tried to call customer service no answer, texted no answer, virtual chat NO ANSWER. Wendy’s has gone down hill, done with this chain.
Atmosphere: 1
Food: 1
Service: 1
Luck AND money trap..
First off, they didn't have a toy and didn't give me a straw
LAST TIME I ENTERED, the soda machine broke down
BEFORE THAT LAST TIME They didn't have the nuggets I wanted.
Bonus for being good in the past.. Be grateful.
This is my fourth time going to Wendy's on a Saturday morning and they're not open and people standing around inside, but the hours say they are open. Waste of time.
Just ordered a delivery via Doordash and didn't receive my large drink and the fries were stale. I called Wendy's to rectify the order with the manager and instead the phone kept ringing. So since half the food sucked and/or I didn't get it, plus no one picked up the phone - here's my review.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy’S Classic Chocolate and Vanilla Frosty Desserts, 10 PC Chicken Nugget Combo
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