Zaxbys Chicken Fingers & Buffalo Wings

This Zaxby’s deserves a shoutout! The Halloween decorations were next level—they turned the whole place into a spooky vibe I didn’t even know a fast food spot could pull off. I brought my sister for her first Zaxby’s visit, told the staff, and the general manager went above and beyond, surprising her with all the sauces to try. That kind of kindness is rare.

Also, the food? Perfect. The chicken was juicy and full of flavor, and the fries were extra crispy and absolutely hit the spot. You can tell this location actually cares—about the food, the atmosphere, and the people who walk in. We’ll 100% be back. 🎃🍗

I have to include the GM there is S Tier!!! She made the experience 10/10

Atmosphere: 5

Food: 5

Service: 5

Excellent

Atmosphere: 5

Food: 5

Service: 5

Gave up on Zaxby’s because of the quality a while ago. But recently tried the lemon pepper dry rub on bone in wings. $18 for 10 wings caught me off guard. The nice drive-through attendant said I would enjoy them. The Wings look like they were from premature chickens. So small no meat and it was a wet rug, not dry. Now they’re trying tacos Quesadillas! Give up Zaxby’s you’ve lost me!

Atmosphere: 3

Food: 1

Service: 4

everything was fresh and delicious the young lady who helped me today was so kind will be coming back!

Atmosphere: 5

Food: 5

Service: 5

Always fast and fresh at this location, and my order is always correct

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Finger Plate, Crinkle Fries

At 2 pm, the sandwich seemed old, and the place even though the drive thru window had an unpleasant smell. I will not go back and I live near by.

Atmosphere: 2

Food: 2

Service: 2

This was my 3rd disappointing experience in a row. They always forget something. Last time it was my coleslaw, today it was a fork to eat it with. I came during the lunch rush at 12:15, and was very disappointed with the chicken. To say it was dry would be an understatement. It was like chewing sawdust. My wife said her chicken was also bad. I'd let a manager know, but they forgot the receipt as well.

It's a bummer, this location used to be good. They're less than a mile from my house but it'll be a long while before we give it another chance.

Atmosphere: 4

Food: 2

Service: 2

Fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

I love this place, love coming here everyone is always so sweet

Atmosphere: 5

Food: 5

Service: 5

Zaxbys great people that works there

Atmosphere: 5

Food: 5

Service: 5

Very impressed with drive thru service today about 1:30. Food was fast, staff very professional!!

Food: 5

Service: 5

This restaurant used to be good. I have gone here about five times over the last year. Every single time I've ordered, they have messed up my order. Not small mistakes either. Like just putting fries in a box when i order a chicken finger plate. Wanted to try their new loaded fries, unfortunately many pieces of plastic inside my fries (looks like food packaging), double charging my card and then claiming they can't fix it, One employee tried to steal my information and I had to freeze my credit through all 3 bureaus. This restaurant is AWFUL. STAY AWAY

Atmosphere: 1

Food: 1

Service: 1

Amber is one of the most helpful people here! Amazing experience, and exceptional customer service!

Atmosphere: 5

Food: 5

Service: 5

Drive thru for a grilled chicken sandwich, was fast, fresh, courteous and delicious! Tomatoes were fresh and flavorful, and chicken was juicy. Definitely not my last visit!

Food: 5

Service: 5

Recommended dishes: Crinkle Fries

Amber needs a raise, customer service was FANTASTIC, such a relief to not be rushed in the drive thru by the workers, keep up the great work!

Atmosphere: 5

Food: 5

Service: 5