I ordered a double patty burger and only had one patty on the burger. I ordered an apple turnover. There was no apple turnover in the bag. It's shameful to have to pull your food out of the bag and open the wrapped sandwiches to check if the food is correct, when they verify that they took the order correctly when you get to the window.
Food: 3
Service: 2
renard jones
1st of I waited @ drive thru about 5mins no response, went in and ordered the Cheesesteak meal I had meat on one side of it for 12.84 I expect more. It’s just 8pm they was already packed up and cleaning up and everyone was just on their phones!
Atmosphere: 1
Food: 4
Service: 1
Carol Cox
I just stop by the drive-thru and got some curly fries with the cheese sauce It really makes me happy
Food: 5
Service: 5
Lizbeth Chin
I went to the Restroom and I saw an employee not wash their hand it GROSSED ME OUT. I didn’t even want to eat there. Even if you’re using gloves you should always know to wash your hands come on now.
Nana Loan
This location closes at 10 pm instead of 11pm as posted online. Staff could be a a whole more respectful and courteous!
Service: 1
Lorenzo Hidalgo
Just ordered the new steak and cheese.. Looks like someone's s*** in my sandwich..
Atmosphere: 1
Food: 1
Service: 2
Kelly Stocks
The Service and atmosphere was very disappointing. We were the only ones dining in the restaurant today for lunch and were there about 1 hour. Not friendly, not welcoming or thankful employees. It was like being there bothered them. I personally stood at the register area for well over 5 min without anyone employees looking and walking past me and not offered to help me for over 5 minutes. Finally one said did you have a mobile order? I said yes. Asked my name I told him. I spoke to manager later on and she said she had callouts. They were just so focused on drive thru orders that they were oblivious to us dining in! We were the only ones dining in, there about an hour. Very disappointing experience. We love Arby’s food, but we will find a different location. They could care less about you choosing to dine in here.
Atmosphere: 1
Food: 1
Service: 1
Maryanne
This store has questionable people working for them. AVOID THIS STORE TO AVOID THEFT OF FUNDS FROM YOUR DEBIT CARD! DO NOT USE YOUR PHYSICAL CARD AT THIS STORE!
Within a short time frame (hours) of using my card here an attempt was made to charge funds using my card information with Air BNB! Luckily my bank caught this and stopped the charges of $471!!!
Avoid fast food restaurants in McDonough altogether they're trash. Only use tap or Apple Pay encryption if you just must! Thieves!!!
Atmosphere: 1
Food: 1
Service: 1
Lisa Shelton
We were served cold curly fries and some of the drinks were watered down.
Atmosphere: 5
Food: 4
Service: 5
Ivy McCullough
pink burger, rude and poor customer service, hoarding sauces like their life depends on it. 10/10 DO NOT recommend. the older caucasian that works the drive thru that’s always there is always rude. zero people skills.
Food always fresh at thos location. Fast and friendly service.
Atmosphere: 4
Food: 4
Service: 5
Evan OConnor
Worst Gyro sandwich I have ever had, looks like they just didn't care, nothing inside the Gyro. Won't be going back to that location.
Atmosphere: 3
Food: 1
Service: 2
Shawn
I am extremely happy to see that the employees are actively destroying this restaurant. Who ever owns this restaurant you deserve what's coming. This place has turned into garbage people do yourself a favor and got the Hudson bridge location.
Atmosphere: 1
Food: 1
Service: 1
Tardis Monkey
How ?! How Does an Arby,s not have beef?! It’s your main product. Lady didn’t even know how long it would take. Waste of time
Atmosphere: 1
Food: 1
Service: 1
Richard S. Evans
This is one of the best examples of a good franchise being marked by terrible service. For the last year or more I’ve watched this location routinely close early. Sometimes up to an hour before closing and no one is answering the drive-through window. If you don’t want to stay open until 11 why not just post the actual hours you want to be open so I don’t consistently drive here for NOTHING?
I ordered a double patty burger and only had one patty on the burger. I ordered an apple turnover. There was no apple turnover in the bag. It's shameful to have to pull your food out of the bag and open the wrapped sandwiches to check if the food is correct, when they verify that they took the order correctly when you get to the window.
Food: 3
Service: 2
1st of I waited @ drive thru about 5mins no response, went in and ordered the Cheesesteak meal I had meat on one side of it for 12.84 I expect more. It’s just 8pm they was already packed up and cleaning up and everyone was just on their phones!
Atmosphere: 1
Food: 4
Service: 1
I just stop by the drive-thru and got some curly fries with the cheese sauce It really makes me happy
Food: 5
Service: 5
I went to the Restroom and I saw an employee not wash their hand it GROSSED ME OUT. I didn’t even want to eat there. Even if you’re using gloves you should always know to wash your hands come on now.
This location closes at 10 pm instead of 11pm as posted online. Staff could be a a whole more respectful and courteous!
Service: 1
Just ordered the new steak and cheese.. Looks like someone's s*** in my sandwich..
Atmosphere: 1
Food: 1
Service: 2
The Service and atmosphere was very disappointing. We were the only ones dining in the restaurant today for lunch and were there about 1 hour. Not friendly, not welcoming or thankful employees. It was like being there bothered them. I personally stood at the register area for well over 5 min without anyone employees looking and walking past me and not offered to help me for over 5 minutes. Finally one said did you have a mobile order? I said yes. Asked my name I told him. I spoke to manager later on and she said she had callouts. They were just so focused on drive thru orders that they were oblivious to us dining in! We were the only ones dining in, there about an hour. Very disappointing experience. We love Arby’s food, but we will find a different location. They could care less about you choosing to dine in here.
Atmosphere: 1
Food: 1
Service: 1
This store has questionable people working for them. AVOID THIS STORE TO AVOID THEFT OF FUNDS FROM YOUR DEBIT CARD! DO NOT USE YOUR PHYSICAL CARD AT THIS STORE!
Within a short time frame (hours) of using my card here an attempt was made to charge funds using my card information with Air BNB! Luckily my bank caught this and stopped the charges of $471!!!
Avoid fast food restaurants in McDonough altogether they're trash. Only use tap or Apple Pay encryption if you just must! Thieves!!!
Atmosphere: 1
Food: 1
Service: 1
We were served cold curly fries and some of the drinks were watered down.
Atmosphere: 5
Food: 4
Service: 5
pink burger, rude and poor customer service, hoarding sauces like their life depends on it. 10/10 DO NOT recommend. the older caucasian that works the drive thru that’s always there is always rude. zero people skills.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food always fresh at thos location. Fast and friendly service.
Atmosphere: 4
Food: 4
Service: 5
Worst Gyro sandwich I have ever had, looks like they just didn't care, nothing inside the Gyro. Won't be going back to that location.
Atmosphere: 3
Food: 1
Service: 2
I am extremely happy to see that the employees are actively destroying this restaurant. Who ever owns this restaurant you deserve what's coming.
This place has turned into garbage people do yourself a favor and got the Hudson bridge location.
Atmosphere: 1
Food: 1
Service: 1
How ?! How Does an Arby,s not have beef?! It’s your main product. Lady didn’t even know how long it would take. Waste of time
Atmosphere: 1
Food: 1
Service: 1
This is one of the best examples of a good franchise being marked by terrible service. For the last year or more I’ve watched this location routinely close early. Sometimes up to an hour before closing and no one is answering the drive-through window. If you don’t want to stay open until 11 why not just post the actual hours you want to be open so I don’t consistently drive here for NOTHING?
Atmosphere: 1
Food: 3
Service: 1
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