This was by far the worst Burger King I have ever been to!
The 3 ladies that were working at night at the drive thru service were absolutely rude and seemed like they had no interest in doing their jobs. The food was cold and not tasty. I will never come back to this location!
Atmosphere: 1
Food: 1
Service: 1
Diogo Rocha
Worst Burger King Experience Ever! If I could give zero stars, I would. This was by far the worst Burger King I have ever been to. The service was absolutely terrible—employees were rude, unprofessional, and seemed like they had no interest in doing their jobs. The food took forever to arrive, and when it finally did, it was cold and tasted awful. The restaurant itself was dirty and poorly maintained. I will never come back to this location, and I highly recommend avoiding it if you want a decent fast-food experience.
Atmosphere: 1
Food: 1
Service: 1
Chandra Petty
I ordered breakfast on DoorDash twice with French toast sticks and NO SYRUP. Employees please put the condiments in the bags before you seal them for the dashers.
Bridget Haines
The staff was very rude did not get my order right and was yelling at each other
I placed an order through the app on my way through on a trip. Arrived 15 minutes later to a Drive-Thru line about 4 cars deep. 25 minutes to get to the window just for my order to have been ready the entire time. Stone cold. No apology or anything. I would have gone in if I could but the inside was closed. To top it off the food was not only cold but the order was incorrect.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Onion Rings, Burgers
Oscar
During a recent trip from Tampa, FL to Lebanon KY, my driver was getting hungry. After eight hours of driving in inclement weather and stop and go traffic for hours, on I75 stopping only for fuel and to scrape the turds out of my litter box, I told him to get himself some food. He keeps a fully stocked larder for me, but did not plan for his needs, he will not make this mistake again. It took quite a lot of murrowing, but i finally convinced him that he would not be able to complete the trip on just the coffee he had for breakfast, he does not speak CAT-onese very well , I had to murrow at him for half an hour to convince him. Humans! They can be such a pain in the tail at times. I finally convinced him to stop the Burger King in McDonough GA, just off the freeway. He placed his order for a Double Whopper with cheese and large onion rings at the drive through speaker box. The girl on the speaker tried to add a large Coke , for which he had to correct the order. My driver pulled up to the second window (why have two windows if you only use one?). At the second window the lady from the speaker box repeated his order to him, which was not correct. He politely explained to her that it was not what he ordered, and in a few minutes it was doted out and he was given his order. My driver pulled around to the second window as instructed, paid, received his food, then pulled aside to open his burger and feed. He was upset because they gave him a Single Whopper! I convinced him to go through again and get the right burger. In the line again, my driver explained to the speaker box that his order was wrong and was asked to pull up to the second window(!) again. She pulled the burger out and was going to get the right one, my driver politely insisted that the entire order be re-cooked. After some convincing, she reluctantly agreed and soon the new order was ready and delivered. I insisted that he check his order before leaving, a grand idea, cats are simply superior beings, humans not so much. Again, the burger was incorrect, having bacon on it this time, he does not like mixed species in his meats. I told him to get it fixed, however all of the staff were away from the window talking and could not hear him or see him waving at them frantically. so I walked up to his seat and gave a very short tap on the horn to get their attention. A big guy came to the window and not very politely told my driver not to be rude, which was reasonable, if I we just driven up, saying that they were busy working and would be with him shortly. I wanted to tell him what I thought about the whole mess and scratch him a couple times, maybe a bite or three would clear this all up! My driver politely asked if he was the manager, the big guy stammered then said he was. My driver did not believe him and politely asked to see the manager. After a few times of politely asking, the manager came to the windows to ask what was happening. By this time I was upset and really needed to get a nap, so I tried to claw my way out of the limousine to get this straightened out, with raised fur, lots of hissing and growling, teeth and claws. My driver insisted he could he handle it and implored me to be patient. He explained the whole ordeal to the manager, in three part harmony, with feeling. I don’t know how he can be so patient, I loves him for it. I would not have kept it civil. But my driver says that things go wrong now and then, just be cool, it will all work out in the end. The manager was very understanding and quickly filled the order herself. She kindly apologized and noted that they did not have any onions, which my driver said was OK. My driver checked the order (he is getting smarter by the day) at the windows, and being mostly satisfied, pulled away. I then personally inspected the burger, finding it to be poorly assembled, but correct this time. My driver said that the food was hot and the onion rings were crisp. Even if he h
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Onion Rings, Burgers
Ms. Diva
drive through…. . 1st time visit Was told they are not taking orders at the moment. 2nd visit was told that the cook needs time to catch up and they are not taking orders. What’s crazy is No one was in line but me and one other car!!. 3rd visit- today was told there are no workers and they are not taking orders. Again…
Rah
I've been to this location on multiple occasions being that I don't get off work until 11p, and at least twice they have closed there store early!!!! Store doesn't close until midnight, reached location @ 11:37 and they were FULLY CLOSED! GRILL/FRYER EVERYTHING SHUT DOWN!!! I can only imagine how many customers they've turned away and how much money this store has lost... LOOKS LIKE ANOTHER FF RESTAURANT WILL BE REPLACED SOON!!!
Atmosphere: 1
Food: 1
Service: 1
Teiana Williams
I had an extremely disappointing experience at this Burger King. The wait time was unusually long, which was frustrating in itself. To make matters worse, the drive-thru representative was on her phone and seemed completely distracted.
After paying for our order and waiting several minutes, she opened the window and asked if we had ordered a meal that we didn’t even request. When we clarified what we actually ordered, she gave us the price again—as if we hadn’t already paid!
To top it all off, when we finally got our food, the bun on our sandwich was hard and stale. This level of disorganization, unprofessionalism, and poor food quality is unacceptable. Customers deserve better service and fresh food. I won’t be returning anytime soon.
This burger King sucks! Gets my order wrong almost every time. I will not be frequenting this establishment ever again
David McCart
Service is almost non existent. Almost a 20 minute wait for order, including a 3-5 minute wait just to get an order taken. No not busy I was the only walk in customer it appeared there was two employees sitting out in the dining room chatting (on break I assume) one person taking orders at drive thru and one person preparing the food. No one in a rush to accomplish anything I’ve seen snails move faster with smiles.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burgers
Lloyd Burkes
They never have anything. Last time they didn’t have milkshakes. This time they don’t have the buns for the whoopers. Like why yall always out
Atmosphere: 1
Service: 1
Recommended dishes: Burgers, Whopper Meal
Jackross7_11
I never leave reviews. Tell me why I just left this Burger King I waited 30 minutes for a burger and a fry ordered online.I get the dude was by himself I feel for the man, but he was slow he show no hustle. He was just taking his time. He wasn't trying to hustle come on. You got to do better, this is outrageous bro straight up
Atmosphere: 5
Recommended dishes: Fries, Burgers
Otis Lee
I ordered two combination Meals Jr Whopper with cheese my only complaint the cheese was not melted and I wish my buns where toasted service was fast and to be fair this Burger King was extremely busy at the time I arrived bathroom was clean and dinner room clean as well....
This was by far the worst Burger King I have ever been to!
The 3 ladies that were working at night at the drive thru service were absolutely rude and seemed like they had no interest in doing their jobs. The food was cold and not tasty. I will never come back to this location!
Atmosphere: 1
Food: 1
Service: 1
Worst Burger King Experience Ever!
If I could give zero stars, I would. This was by far the worst Burger King I have ever been to. The service was absolutely terrible—employees were rude, unprofessional, and seemed like they had no interest in doing their jobs. The food took forever to arrive, and when it finally did, it was cold and tasted awful. The restaurant itself was dirty and poorly maintained. I will never come back to this location, and I highly recommend avoiding it if you want a decent fast-food experience.
Atmosphere: 1
Food: 1
Service: 1
I ordered breakfast on DoorDash twice with French toast sticks and NO SYRUP. Employees please put the condiments in the bags before you seal them for the dashers.
The staff was very rude did not get my order right and was yelling at each other
Atmosphere: 1
Food: 1
Service: 1
Very nice place for a fast food restaurant
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit
I placed an order through the app on my way through on a trip. Arrived 15 minutes later to a Drive-Thru line about 4 cars deep. 25 minutes to get to the window just for my order to have been ready the entire time. Stone cold. No apology or anything. I would have gone in if I could but the inside was closed. To top it off the food was not only cold but the order was incorrect.
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Onion Rings, Burgers
During a recent trip from Tampa, FL to Lebanon KY, my driver was getting hungry. After eight hours of driving in inclement weather and stop and go traffic for hours, on I75 stopping only for fuel and to scrape the turds out of my litter box, I told him to get himself some food. He keeps a fully stocked larder for me, but did not plan for his needs, he will not make this mistake again.
It took quite a lot of murrowing, but i finally convinced him that he would not be able to complete the trip on just the coffee he had for breakfast, he does not speak CAT-onese very well , I had to murrow at him for half an hour to convince him. Humans! They can be such a pain in the tail at times.
I finally convinced him to stop the Burger King in McDonough GA, just off the freeway. He placed his order for a Double Whopper with cheese and large onion rings at the drive through speaker box. The girl on the speaker tried to add a large Coke , for which he had to correct the order.
My driver pulled up to the second window (why have two windows if you only use one?). At the second window the lady from the speaker box repeated his order to him, which was not correct. He politely explained to her that it was not what he ordered, and in a few minutes it was doted out and he was given his order.
My driver pulled around to the second window as instructed, paid, received his food, then pulled aside to open his burger and feed.
He was upset because they gave him a Single Whopper! I convinced him to go through again and get the right burger. In the line again, my driver explained to the speaker box that his order was wrong and was asked to pull up to the second window(!) again.
She pulled the burger out and was going to get the right one, my driver politely insisted that the entire order be re-cooked. After some convincing, she reluctantly agreed and soon the new order was ready and delivered.
I insisted that he check his order before leaving, a grand idea, cats are simply superior beings, humans not so much.
Again, the burger was incorrect, having bacon on it this time, he does not like mixed species in his meats. I told him to get it fixed, however all of the staff were away from the window talking and could not hear him or see him waving at them frantically. so I walked up to his seat and gave a very short tap on the horn to get their attention.
A big guy came to the window and not very politely told my driver not to be rude, which was reasonable, if I we just driven up, saying that they were busy working and would be with him shortly. I wanted to tell him what I thought about the whole mess and scratch him a couple times, maybe a bite or three would clear this all up!
My driver politely asked if he was the manager, the big guy stammered then said he was. My driver did not believe him and politely asked to see the manager. After a few times of politely asking, the manager came to the windows to ask what was happening.
By this time I was upset and really needed to get a nap, so I tried to claw my way out of the limousine to get this straightened out, with raised fur, lots of hissing and growling, teeth and claws. My driver insisted he could he handle it and implored me to be patient. He explained the whole ordeal to the manager, in three part harmony, with feeling.
I don’t know how he can be so patient, I loves him for it. I would not have kept it civil. But my driver says that things go wrong now and then, just be cool, it will all work out in the end.
The manager was very understanding and quickly filled the order herself. She kindly apologized and noted that they did not have any onions, which my driver said was OK.
My driver checked the order (he is getting smarter by the day) at the windows, and being mostly satisfied, pulled away. I then personally inspected the burger, finding it to be poorly assembled, but correct this time.
My driver said that the food was hot and the onion rings were crisp. Even if he h
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Onion Rings, Burgers
drive through…. . 1st time visit
Was told they are not taking orders at the moment.
2nd visit was told that the cook needs time to catch up and they are not taking orders. What’s crazy is No one was in line but me and one other car!!.
3rd visit- today was told there are no workers and they are not taking orders.
Again…
I've been to this location on multiple occasions being that I don't get off work until 11p, and at least twice they have closed there store early!!!! Store doesn't close until midnight, reached location @ 11:37 and they were FULLY CLOSED! GRILL/FRYER EVERYTHING SHUT DOWN!!! I can only imagine how many customers they've turned away and how much money this store has lost... LOOKS LIKE ANOTHER FF RESTAURANT WILL BE REPLACED SOON!!!
Atmosphere: 1
Food: 1
Service: 1
I had an extremely disappointing experience at this Burger King. The wait time was unusually long, which was frustrating in itself. To make matters worse, the drive-thru representative was on her phone and seemed completely distracted.
After paying for our order and waiting several minutes, she opened the window and asked if we had ordered a meal that we didn’t even request. When we clarified what we actually ordered, she gave us the price again—as if we hadn’t already paid!
To top it all off, when we finally got our food, the bun on our sandwich was hard and stale. This level of disorganization, unprofessionalism, and poor food quality is unacceptable. Customers deserve better service and fresh food. I won’t be returning anytime soon.
Restaurantji Recommends
This burger King sucks! Gets my order wrong almost every time. I will not be frequenting this establishment ever again
Service is almost non existent. Almost a 20 minute wait for order, including a 3-5 minute wait just to get an order taken. No not busy I was the only walk in customer it appeared there was two employees sitting out in the dining room chatting (on break I assume) one person taking orders at drive thru and one person preparing the food. No one in a rush to accomplish anything I’ve seen snails move faster with smiles.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Burgers
They never have anything. Last time they didn’t have milkshakes. This time they don’t have the buns for the whoopers. Like why yall always out
Atmosphere: 1
Service: 1
Recommended dishes: Burgers, Whopper Meal
I never leave reviews. Tell me why I just left this Burger King I waited 30 minutes for a burger and a fry ordered online.I get the dude was by himself I feel for the man, but he was slow he show no hustle. He was just taking his time. He wasn't trying to hustle come on. You got to do better, this is outrageous bro straight up
Atmosphere: 5
Recommended dishes: Fries, Burgers
I ordered two combination Meals Jr Whopper with cheese my only complaint the cheese was not melted and I wish my buns where toasted service was fast and to be fair this Burger King was extremely busy at the time I arrived bathroom was clean and dinner room clean as well....
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Whopper Jr, Burgers, Whopper Meal
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