My wife ordered from this location for delivery and she got a notification that the order was delivered. THERE WAS NO FOOD DELIVERED TO MY HOUSE. They claimed that the driver’s location showed that he delivered the food but we have ring cameras on our driveway AND our front door…again THERE WAS NO FOOD DELIVERED TO MY HOUSE. She asked for a refund and was denied. I have given Burger King hundreds if not thousands of dollars for their food and service but NO MORE! I will no longer eat at ANY Burger King again. I cannot tolerate someone claiming my wife was lying when we have camera proof that there was no delivery! Goodbye forever Burger King!
Atmosphere: 1
Food: 1
Service: 1
April Smith (Embryon)
Check your food before you leave. I had to stop ordering food with bacon ( even though bacon was in the title ) because the cook line always forgot it. However thus review is based off their limited edition mexican street corn whopper. Ordered through the app, got home and opened my burger to see NO CORN. I tried calling their number but no one picks up. I might as well go to McDonalds or Whataburger when that opens
Food: 1
I will find you. And I will rate you.
11/03/2024 listed on google maps as closing at 11:00 PM. Paid for order at 9:55 PM and pull up to speaker. STORE IS CLOSED. Pull up to window at 9:58 PM. People in store won’t acknowledge us. Window says closed at 10:00 but kitchen closed way earlier or meal should have been made. Closed at 10 means no orders after 10:00. Shut down the ability to order in app if you’re not going to provide service and paid food.
Service: 1
Cassandra Mcpherson
Food was perfect. The employees were very caring. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
jkanyce
Everytime I order a biscuit sandwhich from here, they give me a croissant. The least they could do is inform you that they do not have biscuits instead of giving you whatever they want. This has happened 3x now.
Atmosphere: 1
Food: 1
Service: 1
shaneika hobbs
Fast and quick service and they were very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Porsha Robinson
Food was delicious. Employees were excellent. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Crystal Crouch
Food was excellent and store is always clean. The food was awesome
Atmosphere: 5
Food: 5
Service: 5
Tyron Gilbert
Disorganized & alot of mixed up orders!! Workers cussing really loud and talking to friends while working!!
Got my online order wrong then argue about order , double check my order and finally manager gave me what I ordered after 3rd time
Atmosphere: 1
Food: 3
Service: 1
Coach Mitchell
God has blessed us with a wonderful Crew at our east Lake BK .. Fast and friendly service!! Quality Leadership that I think is the best in the Business!
Atmosphere: 5
Food: 5
Service: 5
Jaymira Yarbrough
they was the best they all have wonderful customer service best communication my food was fresh and i loved my experience there
Atmosphere: 5
Food: 5
Service: 5
ace peterman
i love the service here and their food is always fresh
Atmosphere: 5
Food: 5
Service: 5
Miyetta Greer
I have been to other burger kings before, but I must say this was a very pleasant experience. The service was excellent, everyone was friendly and the service was fast. My whopper combo was fresh and hot, and my granddaughter loved her chicken nuggets. I’ll will be back soon. Thank you
Kid-friendliness: I had my granddaughter with me and she loved the chicken nuggets
One of the best Burger King in town!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Bacon Cheeseburger, Whopper Patty, Hamburger, Onion Rings, Big Fish, Classic Wrap Spicy Wrap Honey Mustard Wrap, French Fries, Impossible Whopper Meal, Double Whopper, Cheeseburger, Mexican Street Corn Whopper
My wife ordered from this location for delivery and she got a notification that the order was delivered. THERE WAS NO FOOD DELIVERED TO MY HOUSE. They claimed that the driver’s location showed that he delivered the food but we have ring cameras on our driveway AND our front door…again THERE WAS NO FOOD DELIVERED TO MY HOUSE. She asked for a refund and was denied. I have given Burger King hundreds if not thousands of dollars for their food and service but NO MORE! I will no longer eat at ANY Burger King again. I cannot tolerate someone claiming my wife was lying when we have camera proof that there was no delivery! Goodbye forever Burger King!
Atmosphere: 1
Food: 1
Service: 1
Check your food before you leave. I had to stop ordering food with bacon ( even though bacon was in the title ) because the cook line always forgot it. However thus review is based off their limited edition mexican street corn whopper. Ordered through the app, got home and opened my burger to see NO CORN. I tried calling their number but no one picks up. I might as well go to McDonalds or Whataburger when that opens
Food: 1
11/03/2024 listed on google maps as closing at 11:00 PM. Paid for order at 9:55 PM and pull up to speaker. STORE IS CLOSED. Pull up to window at 9:58 PM. People in store won’t acknowledge us. Window says closed at 10:00 but kitchen closed way earlier or meal should have been made. Closed at 10 means no orders after 10:00. Shut down the ability to order in app if you’re not going to provide service and paid food.
Service: 1
Food was perfect. The employees were very caring. Will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Everytime I order a biscuit sandwhich from here, they give me a croissant. The least they could do is inform you that they do not have biscuits instead of giving you whatever they want. This has happened 3x now.
Atmosphere: 1
Food: 1
Service: 1
Fast and quick service and they were very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Food was delicious. Employees were excellent. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Food was excellent and store is always clean. The food was awesome
Atmosphere: 5
Food: 5
Service: 5
Disorganized & alot of mixed up orders!! Workers cussing really loud and talking to friends while working!!
Restaurantji Recommends
Got my online order wrong then argue about order , double check my order and finally manager gave me what I ordered after 3rd time
Atmosphere: 1
Food: 3
Service: 1
God has blessed us with a wonderful Crew at our east Lake BK .. Fast and friendly service!!
Quality Leadership that I think is the best in the Business!
Atmosphere: 5
Food: 5
Service: 5
they was the best they all have wonderful customer service best communication my food was fresh and i loved my experience there
Atmosphere: 5
Food: 5
Service: 5
i love the service here and their food is always fresh
Atmosphere: 5
Food: 5
Service: 5
I have been to other burger kings before, but I must say this was a very pleasant experience. The service was excellent, everyone was friendly and the service was fast. My whopper combo was fresh and hot, and my granddaughter loved her chicken nuggets. I’ll will be back soon. Thank you
Kid-friendliness: I had my granddaughter with me and she loved the chicken nuggets
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
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