We did take out here and everything was good. The order was accurate and fast.
Atmosphere: 5
Food: 5
Service: 4
blacjack tripper
They might need to hire a ex chic fil a manager because this is terrible and why does the floor have wet puddles and it’s sticky.
Atmosphere: 1
Food: 2
Drea Padia
The manager has a bad attitude 😕 and lack customer service.
Atmosphere: 1
Food: 4
Service: 2
Clint Tripplett
If you’re looking for the worst customer service Chipotle can offer you have found the right place! Oh as well as dry carne asada. I will NEVER return to this location again until staff is trained on customer service. Our money is too hard earned to be treated with disrespect. The staff is a reflection of the leader/owner! They don’t appreciate their customers. I advice all to go to another location!
Atmosphere: 2
Food: 3
Service: 1
Savion Wade
Waited 30 minutes for a bowl because chicken was out. Once I got my bowl it barely had any chicken.
Atmosphere: 1
Food: 2
Service: 1
Morgan Billups
Terrible customer service, the staff was rude, no greeting or even a response when spoken to. I told one of the staff members that I still needed to pay for my drink, she ignored me and proceeded to walk to the back and never returned. They also didn’t have the mobile orders placed on the shelves where they typically go they had them placed on the counter (behind the register) but weren’t giving them to people when asked. Will not be returning to this location.
Atmosphere: 1
Food: 2
Service: 1
Chelsi Thomas
My food was terrible... its not was edible. The rice was not cooked and had a funny taste. I got another bowl and that was terrible im not happy with the customer service or the food
Atmosphere: 1
Food: 1
Service: 1
DaShanee' Miles
I understand this is a busy location. However, barely had any choices available. The restaurant was dirty. Drinks spilled in the fork holders, the drink machine was dirty, trash cans over filled. To top it off, customer service was trash just like the place. I won’t be visiting anytime soon. Management really needs to come to evaluate this location and their attitudes
Atmosphere: 1
Food: 1
Service: 1
Bassy
Rude services, out of beans, salsa, and then skimped me on the rice and protein…really was about to walk out as the service was terrible as well. Don’t recommend.
Atmosphere: 1
Food: 1
Service: 1
Morgan Petty
Today was the bogo deal and the store was packed throughout the day (i went twice). this location has disappointed me in the past with running out of items, poor customer service and lack of organization. however, since hiring a new manager (i suppose) things have been a lot better now as far as with communication when problems arise, inconveniences, and especially moving things faster.
I witnessed everyone working as a team today and serving the crowds throughout the day as efficiently as possible. I didn’t witness any rude interactions from staff to customers and with the amount of pressure, i appreciated being served efficiently. The teamwork was TRULY admirable and i thought to myself “this is what real teamwork looks like”.
Only feedback I have is for the MOD to not be overwhelmed and fuss excessively at the team when they make a mistake. Observing how the manager talked to the team at times made the environment more tense, and I felt the team was already under enough pressure. Other than that, extreme kudos for today.
I order online so I can run in and grab my food. This store never has the order ready OR sitting on the pickup shelf.
Biv _
i order a bowl on the website 12/20/25 and stressed them to put double protein and they only put 5 small pieces of stake and not one piece of chicken in the bowl this isn’t the first time this happen im starting to think there doing it on purpose
Atmosphere: 1
Food: 1
Service: 1
Novia Cantero-hernandez
Food is usually really good but the carne asda was nasty.
Atmosphere: 2
Food: 2
Service: 4
Neicey Anderson
Manager was beyond rude I had to walk puf. I came back because her customer service was great before but today she was very nasty. Will never be back
Service: 1
Mr J
First time here and it went great. Portion was big. They were quick and friendly.
We did take out here and everything was good. The order was accurate and fast.
Atmosphere: 5
Food: 5
Service: 4
They might need to hire a ex chic fil a manager because this is terrible and why does the floor have wet puddles and it’s sticky.
Atmosphere: 1
Food: 2
The manager has a bad attitude 😕 and lack customer service.
Atmosphere: 1
Food: 4
Service: 2
If you’re looking for the worst customer service Chipotle can offer you have found the right place! Oh as well as dry carne asada. I will NEVER return to this location again until staff is trained on customer service. Our money is too hard earned to be treated with disrespect. The staff is a reflection of the leader/owner! They don’t appreciate their customers. I advice all to go to another location!
Atmosphere: 2
Food: 3
Service: 1
Waited 30 minutes for a bowl because chicken was out. Once I got my bowl it barely had any chicken.
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service, the staff was rude, no greeting or even a response when spoken to. I told one of the staff members that I still needed to pay for my drink, she ignored me and proceeded to walk to the back and never returned. They also didn’t have the mobile orders placed on the shelves where they typically go they had them placed on the counter (behind the register) but weren’t giving them to people when asked. Will not be returning to this location.
Atmosphere: 1
Food: 2
Service: 1
My food was terrible... its not was edible. The rice was not cooked and had a funny taste. I got another bowl and that was terrible im not happy with the customer service or the food
Atmosphere: 1
Food: 1
Service: 1
I understand this is a busy location. However, barely had any choices available. The restaurant was dirty. Drinks spilled in the fork holders, the drink machine was dirty, trash cans over filled. To top it off, customer service was trash just like the place.
I won’t be visiting anytime soon. Management really needs to come to evaluate this location and their attitudes
Atmosphere: 1
Food: 1
Service: 1
Rude services, out of beans, salsa, and then skimped me on the rice and protein…really was about to walk out as the service was terrible as well. Don’t recommend.
Atmosphere: 1
Food: 1
Service: 1
Today was the bogo deal and the store was packed throughout the day (i went twice). this location has disappointed me in the past with running out of items, poor customer service and lack of organization. however, since hiring a new manager (i suppose) things have been a lot better now as far as with communication when problems arise, inconveniences, and especially moving things faster.
I witnessed everyone working as a team today and serving the crowds throughout the day as efficiently as possible. I didn’t witness any rude interactions from staff to customers and with the amount of pressure, i appreciated being served efficiently. The teamwork was TRULY admirable and i thought to myself “this is what real teamwork looks like”.
Only feedback I have is for the MOD to not be overwhelmed and fuss excessively at the team when they make a mistake. Observing how the manager talked to the team at times made the environment more tense, and I felt the team was already under enough pressure. Other than that, extreme kudos for today.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I order online so I can run in and grab my food. This store never has the order ready OR sitting on the pickup shelf.
i order a bowl on the website 12/20/25 and stressed them to put double protein and they only put 5 small pieces of stake and not one piece of chicken in the bowl this isn’t the first time this happen im starting to think there doing it on purpose
Atmosphere: 1
Food: 1
Service: 1
Food is usually really good but the carne asda was nasty.
Atmosphere: 2
Food: 2
Service: 4
Manager was beyond rude I had to walk puf. I came back because her customer service was great before but today she was very nasty. Will never be back
Service: 1
First time here and it went great. Portion was big. They were quick and friendly.
Atmosphere: 4
Food: 5
Service: 5
Loading...