They don’t offer a kids meal even though it’s on their menu. They simply said go online and order from the app. I was standing right in front of them and just wanted to order the food for my kid. Made me feel like I’m begging them.
Mark Cruse
One of the worst locations in franchise history. Always out of items. Drink machine area a mess. Wait time on chipotle should not be 30+ min when there’s only 7 people in line.
Atmosphere: 1
Food: 1
Service: 1
Drew Carter
Never have any food. They’re always out of main items. I ordered through the Chipotle app last time and they forgot half of the items I ordered so I got a free side of Guac to use. Then I go into the store to redeem it because I didn’t want my app order messed up again and they say I can’t have my Guac because they’re out and it’s for online orders only now. Owner of this store needs to figure it out!
Jimia
Worst location I’ve ate from. They barely ever give you the vinegarette if you order delivery even if it’s supposed to come with the quesadilla and then had the nerve to tell my dasher they now charge for a little cup of vinegarette. Do not recommend, also the food is always dry so I will just stop ordering from this one.
Atmosphere: 1
Food: 1
Service: 1
Brittany Morell
It was ok. Flavor of food was off a little. Could have had a better customer service experience.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Burrito Bowl
Joe Usary
Nice place. Clean and well maintained. Food was fresh and tasted great
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Chy Lee
The worst chipotle I’ve ever been too. Went today , in the middle of an inspection. Due to the inspection they rather run out of food than make more and risk a bad score. Sadly i ordered what was there and nothing is seasoned, not one ounce of salt in the guac, rice , beans. Kitchen is an open kitchen , should be kept clean. I’d be surprised if they get a passing score. Horrible attitudes like they are being forced to be there. Bad food , bad customer service & dirty kitchen.
Atmosphere: 1
Food: 1
Service: 1
Kenny B
I dread having to go to this location. Save your self some time . Only go during lunch time . Anytime after 3 they are guaranteed to be out of an essential item . If it’s not cheese , it will be lettuce or sour cream . Or even CHICKEN .. AVOID THIS LOCATION !
Atmosphere: 4
Food: 2
Service: 1
Jane Doe
Both young ladies working the to go counter and register have very bad attitudes. I paid for large queso and chips but was given small. When I asked it is was a large I was asked is that what I ordered. I will drive to Hudson Bridge from now on.
Atmosphere: 1
Service: 1
Lex
This location is the absolute WORST!! They skimp you on things you’re paying for. I’ve had two incidents where the queso I paid for wasn’t even half way full. They’re charging large bag of chips, and it’s actually a small.
For the most part it's ok, but they only give you about 1/3 bag of chips. You charge $1.90 for not even half a bag.
Atmosphere: 3
Food: 3
Service: 3
Nah'Asia Swinton
This is the worst chipotle ever. Every time I come here they’re out of something or everything. I participate in door dash and I see the same trend picking up customers orders. This is ridiculous. I literally travel 10+ miles just to get chipotle because I already know this location has nothing. Just shut it down. I can see this happening every now and then. But every week is insane. Would not recommend. Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Fablux Wigs Inc
Was here with my boys! Enjoying a healthy lunch!
Atmosphere: 5
Food: 5
Service: 5
Seth Fowler
I ordered a double portion chicken and steak burrito. First Lady cut my portion short and the second lady (someone who doesn’t want to work) was rushing my order while I was the only person in the line. The lady that checked me out did a good job.
Atmosphere: 1
Food: 2
Service: 1
Parker Ramey
Chipotle has been going downhill for years, particularly this one. We tried it again for the first time in over a year, only to be disappointed again. All I can say is: triple check your order before you leave, and don't have high expectations. I ordered a veggie burrito online and picked it up. Checked the burrito when I picked it up to see a bunch of chicken inside, so It was definitely not made correctly. I understand mistakes and accidents happen, but this Chipotle is notorious for not trying with your food. Also, they informed us while picking up the order that they were out of chips, so we didn't get any. Never called us to let us know they were out, and didn't offer any options for making up the lost money. Just save your money and eat pretty much anywhere else, your stomach and wallet will thank you.
Vegetarian options: They don't care about making the order correctly. My veggie burrito turned out to be a chicken burrito, so vegans and vegetarians, beware.
They don’t offer a kids meal even though it’s on their menu. They simply said go online and order from the app. I was standing right in front of them and just wanted to order the food for my kid. Made me feel like I’m begging them.
One of the worst locations in franchise history. Always out of items. Drink machine area a mess. Wait time on chipotle should not be 30+ min when there’s only 7 people in line.
Atmosphere: 1
Food: 1
Service: 1
Never have any food. They’re always out of main items. I ordered through the Chipotle app last time and they forgot half of the items I ordered so I got a free side of Guac to use. Then I go into the store to redeem it because I didn’t want my app order messed up again and they say I can’t have my Guac because they’re out and it’s for online orders only now. Owner of this store needs to figure it out!
Worst location I’ve ate from. They barely ever give you the vinegarette if you order delivery even if it’s supposed to come with the quesadilla and then had the nerve to tell my dasher they now charge for a little cup of vinegarette. Do not recommend, also the food is always dry so I will just stop ordering from this one.
Atmosphere: 1
Food: 1
Service: 1
It was ok. Flavor of food was off a little. Could have had a better customer service experience.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Burrito Bowl
Nice place. Clean and well maintained. Food was fresh and tasted great
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
The worst chipotle I’ve ever been too. Went today , in the middle of an inspection. Due to the inspection they rather run out of food than make more and risk a bad score. Sadly i ordered what was there and nothing is seasoned, not one ounce of salt in the guac, rice , beans. Kitchen is an open kitchen , should be kept clean. I’d be surprised if they get a passing score. Horrible attitudes like they are being forced to be there. Bad food , bad customer service & dirty kitchen.
Atmosphere: 1
Food: 1
Service: 1
I dread having to go to this location. Save your self some time . Only go during lunch time . Anytime after 3 they are guaranteed to be out of an essential item . If it’s not cheese , it will be lettuce or sour cream . Or even CHICKEN .. AVOID THIS LOCATION !
Atmosphere: 4
Food: 2
Service: 1
Both young ladies working the to go counter and register have very bad attitudes. I paid for large queso and chips but was given small. When I asked it is was a large I was asked is that what I ordered. I will drive to Hudson Bridge from now on.
Atmosphere: 1
Service: 1
This location is the absolute WORST!! They skimp you on things you’re paying for. I’ve had two incidents where the queso I paid for wasn’t even half way full. They’re charging large bag of chips, and it’s actually a small.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For the most part it's ok, but they only give you about 1/3 bag of chips. You charge $1.90 for not even half a bag.
Atmosphere: 3
Food: 3
Service: 3
This is the worst chipotle ever. Every time I come here they’re out of something or everything. I participate in door dash and I see the same trend picking up customers orders. This is ridiculous. I literally travel 10+ miles just to get chipotle because I already know this location has nothing. Just shut it down. I can see this happening every now and then. But every week is insane. Would not recommend. Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Was here with my boys! Enjoying a healthy lunch!
Atmosphere: 5
Food: 5
Service: 5
I ordered a double portion chicken and steak burrito. First Lady cut my portion short and the second lady (someone who doesn’t want to work) was rushing my order while I was the only person in the line. The lady that checked me out did a good job.
Atmosphere: 1
Food: 2
Service: 1
Chipotle has been going downhill for years, particularly this one. We tried it again for the first time in over a year, only to be disappointed again. All I can say is: triple check your order before you leave, and don't have high expectations. I ordered a veggie burrito online and picked it up. Checked the burrito when I picked it up to see a bunch of chicken inside, so It was definitely not made correctly. I understand mistakes and accidents happen, but this Chipotle is notorious for not trying with your food. Also, they informed us while picking up the order that they were out of chips, so we didn't get any. Never called us to let us know they were out, and didn't offer any options for making up the lost money. Just save your money and eat pretty much anywhere else, your stomach and wallet will thank you.
Vegetarian options: They don't care about making the order correctly. My veggie burrito turned out to be a chicken burrito, so vegans and vegetarians, beware.
Atmosphere: 2
Food: 1
Service: 2
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