Terrible service. The wait was 10 minutes, the lady at the window didn’t know what she was doing. Proceeded to tell me the ice cream machine didn’t work???? I ordered a large and they didn't fill it up. I might as well have paid for a small the way they filled this cup up. I’d rather drive 20 minutes to another location than go back here.
Amber Cunningham
Was informed they “don’t sell the cookie crunch anymore” when it’s still on the menu as well as the advertisements for it on the restaurant windows.
Matt Hurley
I ordered two blizzards. They were very skimpy with the toppings. Basically just a sprinkle on top. This has happened to me several times at this location.
LaRhonda Butler
Having DQ in close proximity of your home is not good. Lol. We visit this location a little too much. 🍦🍦🍦
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Baskets, New Caramel Java Chip Blizzard Treat, Chicken Fingers with French Fries
Deshavion Smith
I just visited this location and the cashier was extremely rude. She was an older lady with glasses. The order was missing a dipping sauce and after I told her, she went through the food to confirm which was not an issue. My issue was that when she saw that she was wrong, she don’t apologize just handed me the dipping sauce and walked off.
Norma B
We had dipped cones only because they don't serve cherries anymore so I couldn't get the blizzard that I loved.
Atmosphere: 1
Food: 2
Service: 5
Tammy B
Placed a mobile order, pick up time wa 818PM and instructed to pick up INSIDE!!! yet their inside closed at 8pm. Be aware inside is only open from 12pm to 8pm, yet the store/mobile hours are broader than that. Why take mobile orders if you have to waiting in drive thru for 40 minutes. Customers should be able to cancel order if the business is not able to comply. Of course mobile orders are prepaid so you are stuck waiting in the drive through and by the time I got the order the food was cold and the ice cream was melted.
Atmosphere: 1
Food: 2
Service: 1
Toby K
I would like to let everyone know that the little redhead that runs the cashier and restaurant for dairy Queen in mcdonough I think her name is Stephanie does a fantastic job and she deserves a promotion!!!
Amy Martin
All I wanted was simple dipped cone, what I got was gansta leaning mound of ice cream dipped in a hot mess and wrapped in half an inch of napkins because the shell had already cracked and it run down my arm from the second it handled to me. Seriously it’s a dipped cone!!!!!
Atmosphere: 1
Food: 1
Service: 1
Charity Claborn
Saw the wall display about the Orange Julius. Asked the employees about it and they acted like they had no idea what I was asking for.
manager had attitude with me and yelled at workers
Atmosphere: 1
Food: 4
Service: 1
N/A
I have to enter at least 1 star to give a review but the service did not deserve half a star. I went through this drive through around the holidays while out shopping because the inside was closed. The line was extremely long. I ordered 2 single cheeseburgers, plain, along with a slushy drink and a fish sandwich. After getting the order, we (my granddaughter and I) drove back to the front to park and eat because we were out shopping and I did not want to eat while driving. When she opened her cheeseburgers, she said they both had ketchup, mustard and pickle on them. We could not go in because the door was locked so we had to get back in the long line and drive back to the window. Another customer had taken his receipt and walked up to the window because his order was wrong. By the time we got back up to the window close to around 30 minutes had passed. I showed the younger female at the window (which originally gave me the order) my receipt and explained the cheeseburgers were not plain, I explained my granddaughter could not have pickles and does not eat ketchup or mustard. I said I tried to go in but the doors were locked so I had been sitting in the long line waiting to get back to the window. She showed the older female the bag and that lady looked at her watch, started yelling about the time and cussing. I held up my receipt to show I ordered them plain. That female continued to cuss looking directly at me and the younger female came back to the window. I immediately asked what the problem was and asked why was she (the older female) cussing because I have the receipt and I never left the parking lot- I said they can look on their camera for all I care and I went straight to the line which was 5-6 cars long and each car waited at the window way longer than usual and I said she had no reason to be in there cussing. That worker apologized. I asked what that persons name was that was cussing, she told me that was her manager and said she was having a bad day. I said it didn’t matter, and that was inappropriate and I was calling corporate to report it. She asked me to pull up and she brought out my order while I was on the phone reporting that older woman, the manager’s rude actions. The worker said the woman’s name was Sandra. She had the rudest behavior I’ve ever seen there. The younger girl seemed afraid to tell me the woman’s name. It was an older Caucasian female, reddish/light brown color hair. I regularly went to this store once every 1-2 weeks for over a year but have not been back since this incident.
Atmosphere: 1
Food: 1
Service: 1
Destiny Harris
Customer service is horrible! Cashier w/red dreads has a nasty attitude. Wouldn’t eat here
Atmosphere: 1
Food: 1
Service: 1
Shandwanda Poole
Very unprofessional staff, made several orders incorrectly and the manager was very rude and unprofessional. Also had the nerves to get smart saying you can’t put two flavors in a slushie misty as if she’s not 56 working at a DQ with clearly no education and couldn’t understand the simple concept of putting two flavors in a slushy misty. If you go don’t go when this crew is here other nights it’s okay but if you see that it’s wrapped around the block it’s probably backed up due to this unprofessional staff
Terrible service. The wait was 10 minutes, the lady at the window didn’t know what she was doing. Proceeded to tell me the ice cream machine didn’t work???? I ordered a large and they didn't fill it up. I might as well have paid for a small the way they filled this cup up. I’d rather drive 20 minutes to another location than go back here.
Was informed they “don’t sell the cookie crunch anymore” when it’s still on the menu as well as the advertisements for it on the restaurant windows.
I ordered two blizzards. They were very skimpy with the toppings. Basically just a sprinkle on top. This has happened to me several times at this location.
Having DQ in close proximity of your home is not good. Lol. We visit this location a little too much. 🍦🍦🍦
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip Baskets, New Caramel Java Chip Blizzard Treat, Chicken Fingers with French Fries
I just visited this location and the cashier was extremely rude. She was an older lady with glasses. The order was missing a dipping sauce and after I told her, she went through the food to confirm which was not an issue. My issue was that when she saw that she was wrong, she don’t apologize just handed me the dipping sauce and walked off.
We had dipped cones only because they don't serve cherries anymore so I couldn't get the blizzard that I loved.
Atmosphere: 1
Food: 2
Service: 5
Placed a mobile order, pick up time wa 818PM and instructed to pick up INSIDE!!! yet their inside closed at 8pm. Be aware inside is only open from 12pm to 8pm, yet the store/mobile hours are broader than that. Why take mobile orders if you have to waiting in drive thru for 40 minutes. Customers should be able to cancel order if the business is not able to comply. Of course mobile orders are prepaid so you are stuck waiting in the drive through and by the time I got the order the food was cold and the ice cream was melted.
Atmosphere: 1
Food: 2
Service: 1
I would like to let everyone know that the little redhead that runs the cashier and restaurant for dairy Queen in mcdonough I think her name is Stephanie does a fantastic job and she deserves a promotion!!!
All I wanted was simple dipped cone, what I got was gansta leaning mound of ice cream dipped in a hot mess and wrapped in half an inch of napkins because the shell had already cracked and it run down my arm from the second it handled to me. Seriously it’s a dipped cone!!!!!
Atmosphere: 1
Food: 1
Service: 1
Saw the wall display about the Orange Julius. Asked the employees about it and they acted like they had no idea what I was asking for.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
manager had attitude with me and yelled at workers
Atmosphere: 1
Food: 4
Service: 1
I have to enter at least 1 star to give a review but the service did not deserve half a star. I went through this drive through around the holidays while out shopping because the inside was closed. The line was extremely long. I ordered 2 single cheeseburgers, plain, along with a slushy drink and a fish sandwich. After getting the order, we (my granddaughter and I) drove back to the front to park and eat because we were out shopping and I did not want to eat while driving. When she opened her cheeseburgers, she said they both had ketchup, mustard and pickle on them. We could not go in because the door was locked so we had to get back in the long line and drive back to the window. Another customer had taken his receipt and walked up to the window because his order was wrong. By the time we got back up to the window close to around 30 minutes had passed. I showed the younger female at the window (which originally gave me the order) my receipt and explained the cheeseburgers were not plain, I explained my granddaughter could not have pickles and does not eat ketchup or mustard. I said I tried to go in but the doors were locked so I had been sitting in the long line waiting to get back to the window. She showed the older female the bag and that lady looked at her watch, started yelling about the time and cussing. I held up my receipt to show I ordered them plain. That female continued to cuss looking directly at me and the younger female came back to the window. I immediately asked what the problem was and asked why was she (the older female) cussing because I have the receipt and I never left the parking lot- I said they can look on their camera for all I care and I went straight to the line which was 5-6 cars long and each car waited at the window way longer than usual and I said she had no reason to be in there cussing. That worker apologized. I asked what that persons name was that was cussing, she told me that was her manager and said she was having a bad day. I said it didn’t matter, and that was inappropriate and I was calling corporate to report it. She asked me to pull up and she brought out my order while I was on the phone reporting that older woman, the manager’s rude actions. The worker said the woman’s name was Sandra. She had the rudest behavior I’ve ever seen there. The younger girl seemed afraid to tell me the woman’s name. It was an older Caucasian female, reddish/light brown color hair. I regularly went to this store once every 1-2 weeks for over a year but have not been back since this incident.
Atmosphere: 1
Food: 1
Service: 1
Customer service is horrible! Cashier w/red dreads has a nasty attitude. Wouldn’t eat here
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional staff, made several orders incorrectly and the manager was very rude and unprofessional. Also had the nerves to get smart saying you can’t put two flavors in a slushie misty as if she’s not 56 working at a DQ with clearly no education and couldn’t understand the simple concept of putting two flavors in a slushy misty. If you go don’t go when this crew is here other nights it’s okay but if you see that it’s wrapped around the block it’s probably backed up due to this unprofessional staff
The burgers and the milkshakes are very good
Atmosphere: 5
Food: 5
Service: 5
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