Trash šļø,they need to CLOSE this SPOT Down, Customer Service is horrible
Parking: McDonough GA
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
Jonathan DesCombes
The staff was rude, our food took forever to come out, and then they were out of most of the drinks. Would not recommend to come here ever.
Atmosphere: 1
Service: 1
Gregory Parks
Waited 30 mins for 1 chicken sandwich..kept saying just a minute of course took the money first..horrible experience
shaquisha Jackson
Went to this location moments ago and they told me they only had one wing. So I asked for clarification. One wing cooked and ready or one wing left in the building as in out of stock. She proceeds to tell me it comes in bags of three and once they are cooked thatās it until they cook more. So why the hell didnāt they offer to drop chicken if that is what I am ordering. The absolute service ever. Kids all in the background giggling think it is funny. Just unprofessional and ghetto. A customer was lost today. I suggest everyone take their business to a different location. Bankrupt this location so they can close and a restaurant with better customer service can build.
Atmosphere: 1
Food: 2
Service: 1
Lady Boss
Itās sad how ignorant these fast food employees are here in Georgia. Tried to order the deal Taste of KFC 6 piece and the employee says they do not have this! We just got out of line and went to Touchdown wings. Itās ridiculous because itās literally advertised on KFC website under deals! These people in Georgia are very annoying! Will never come here again!
Atmosphere: 1
Food: 1
Service: 1
Regi Myles
It's either their health rating or the quality of food. Chicken was so salty we couldn't eat it. Can't tell the difference between original and crispy. I called and they offered to fix the order, no ma'am, no way you gonna fix your service by the time I return. I'll take the Ls (lesson x loss)
Food: 1
Service: 1
Sandra Carter
I came thru the DT & my order was very simple. The young lady was rude & very unprofessional. I requested cole slaw with my meal. I was given fries. I called the store & the same young lady who,, happened to be named Amiyah, took my order, answered the phone & yes once again she was rude. Iām not sure as to why it is so hard to find good, respectful & responsible employees. I plan to contact KFC Corporate Office.
Food: 3
Service: 1
Brenda Luster-Miller
I stopped by KFC today. I knew their meals were expensive now. All I wanted Cole slaw to add to my meal for labor day. That'll be my last time paying 5.00 for 4 small scoops of slaw. Enough for 2 people for 1 meal. I know times have changed. But I'll go to Walmart buy their small slaw, doctor it up and atleast it'll last a few days. ā ļø Nope want be coming back there.
Atmosphere: 3
Food: 3
Service: 3
SN M
I didn't get the young lady's name at the drive thru (7:30 pm on 8/29) but she was very snotty and seemed preoccupied because she didn't hear my very simple order (I had to repeat it 3 times), nor did she hear me ask her to split the payment (even though she answered "yes" when I asked her) because she wasn't paying any attention to her customer. I'm not satisfied with my order OR the "customer service" I received. I won't be back.
Jeff Corbin
It would seem I have upset these people for spending thirty dollars. After repeating several times I would like the advertised sausy nuggets, I was given plain nuggets with no sauce. None for the five piece chicken strips and no gravy on the potatoes. All human errors.
I placed an order, and after waiting a while and seeing customers come and go I had to go to the counter and ask where my food was,one customer who was waiting made a face and said I thought you got your food, because I had my drink sitting at a table,a couple of weeks later I got my son and I an order to go and got home,they forgot our cookies in our box,weekend before last my son and I was dining in and after waiting a while the lady that took our order ask if we got our food yet?I think we should have been offered a free item for all of our trouble.Once in a while they run out of an item.UPDATE:8-4-2024 I decided after a few years of not going to KFC to try it again,I had a coupon for an 8 pc meal,I get there and there are 2 vehicles in the parking lot,I am the only one at the drive thru,the lady said let me know when you are ready to order,I said I have a coupon for an 8pc meal,she said there is a 25 minute wait for chicken,I ask,a 25 minute wait?She said yes,I said okay abd went somewhere else,no wonder everytime I pass by it looks like it is closed,I will never go back,my family has been eating at Kentucky Fried Chicken since the 70's,of course it was a different KFC,and when service was better.
Dorothy Walker
Ordered the drive thru, ordered a 8 piece original wings and legs. When I got home I had every part of the chicken. Iām trying really hard to understand why I couldnāt get what I ordered. She said she couldnāt give me all wings. So I asked could I get what NFās and legs. She says d yes!!! Itās very disappointing that you canāt receive the service that you pay for. Very very disappointed.
Atmosphere: 3
Food: 1
Service: 1
Amanda Stone
The service at the drive thru was horrible. I had missing food. I had to go back inside. The man who I spoke to about my order is so RUDE and could care less. He put my biscuits in with my chicken- never has that happened before. One of my biscuits was literally as big as a half dollar. The food was horrible. Iāll never go to this location again. Plus, it was very dirty inside. $50 wasted.
Atmosphere: 1
Food: 1
Service: 1
Meade
I gave KFC low scores because they got the order wrong. I didn't realize it until I got in the car. It was sooooo hot that day and I had to go back inside. Also after getting what I wanted it cost $16 for one person. Way to expensive, I can buy a whole chicken for that price. Next time that's what I'm going to do and feed my whole family. ?
Trash šļø,they need to CLOSE this SPOT Down, Customer Service is horrible
Parking: McDonough GA
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Chicken
The staff was rude, our food took forever to come out, and then they were out of most of the drinks. Would not recommend to come here ever.
Atmosphere: 1
Service: 1
Waited 30 mins for 1 chicken sandwich..kept saying just a minute of course took the money first..horrible experience
Went to this location moments ago and they told me they only had one wing. So I asked for clarification. One wing cooked and ready or one wing left in the building as in out of stock. She proceeds to tell me it comes in bags of three and once they are cooked thatās it until they cook more. So why the hell didnāt they offer to drop chicken if that is what I am ordering. The absolute service ever. Kids all in the background giggling think it is funny. Just unprofessional and ghetto. A customer was lost today. I suggest everyone take their business to a different location. Bankrupt this location so they can close and a restaurant with better customer service can build.
Atmosphere: 1
Food: 2
Service: 1
Itās sad how ignorant these fast food employees are here in Georgia. Tried to order the deal Taste of KFC 6 piece and the employee says they do not have this! We just got out of line and went to Touchdown wings. Itās ridiculous because itās literally advertised on KFC website under deals! These people in Georgia are very annoying! Will never come here again!
Atmosphere: 1
Food: 1
Service: 1
It's either their health rating or the quality of food. Chicken was so salty we couldn't eat it. Can't tell the difference between original and crispy. I called and they offered to fix the order, no ma'am, no way you gonna fix your service by the time I return. I'll take the Ls (lesson x loss)
Food: 1
Service: 1
I came thru the DT & my order was very simple. The young lady was rude & very unprofessional. I requested cole slaw with my meal. I was given fries. I called the store & the same young lady who,, happened to be named Amiyah, took my order, answered the phone & yes once again she was rude. Iām not sure as to why it is so hard to find good, respectful & responsible employees. I plan to contact KFC Corporate Office.
Food: 3
Service: 1
I stopped by KFC today. I knew their meals were expensive now. All I wanted Cole slaw to add to my meal for labor day. That'll be my last time paying 5.00 for 4 small scoops of slaw. Enough for 2 people for 1 meal. I know times have changed. But I'll go to Walmart buy their small slaw, doctor it up and atleast it'll last a few days. ā ļø Nope want be coming back there.
Atmosphere: 3
Food: 3
Service: 3
I didn't get the young lady's name at the drive thru (7:30 pm on 8/29) but she was very snotty and seemed preoccupied because she didn't hear my very simple order (I had to repeat it 3 times), nor did she hear me ask her to split the payment (even though she answered "yes" when I asked her) because she wasn't paying any attention to her customer. I'm not satisfied with my order OR the "customer service" I received. I won't be back.
It would seem I have upset these people for spending thirty dollars. After repeating several times I would like the advertised sausy nuggets, I was given plain nuggets with no sauce. None for the five piece chicken strips and no gravy on the potatoes. All human errors.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
I placed an order, and after waiting a while and seeing customers come and go I had to go to the counter and ask where my food was,one customer who was waiting made a face and said I thought you got your food, because I had my drink sitting at a table,a couple of weeks later I got my son and I an order to go and got home,they forgot our cookies in our box,weekend before last my son and I was dining in and after waiting a while the lady that took our order ask if we got our food yet?I think we should have been offered a free item for all of our trouble.Once in a while they run out of an item.UPDATE:8-4-2024 I decided after a few years of not going to KFC to try it again,I had a coupon for an 8 pc meal,I get there and there are 2 vehicles in the parking lot,I am the only one at the drive thru,the lady said let me know when you are ready to order,I said I have a coupon for an 8pc meal,she said there is a 25 minute wait for chicken,I ask,a 25 minute wait?She said yes,I said okay abd went somewhere else,no wonder everytime I pass by it looks like it is closed,I will never go back,my family has been eating at Kentucky Fried Chicken since the 70's,of course it was a different KFC,and when service was better.
Ordered the drive thru, ordered a 8 piece original wings and legs. When I got home I had every part of the chicken. Iām trying really hard to understand why I couldnāt get what I ordered. She said she couldnāt give me all wings. So I asked could I get what NFās and legs. She says d yes!!! Itās very disappointing that you canāt receive the service that you pay for. Very very disappointed.
Atmosphere: 3
Food: 1
Service: 1
The service at the drive thru was horrible. I had missing food. I had to go back inside. The man who I spoke to about my order is so RUDE and could care less. He put my biscuits in with my chicken- never has that happened before. One of my biscuits was literally as big as a half dollar. The food was horrible. Iāll never go to this location again. Plus, it was very dirty inside. $50 wasted.
Atmosphere: 1
Food: 1
Service: 1
I gave KFC low scores because they got the order wrong. I didn't realize it until I got in the car. It was sooooo hot that day and I had to go back inside. Also after getting what I wanted it cost $16 for one person. Way to expensive, I can buy a whole chicken for that price. Next time that's what I'm going to do and feed my whole family. ?
Atmosphere: 2
Food: 2
Service: 1
This is by far the worst KFC in existence.
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