Wait almost half and hour to get my mcchicken sandwich,they just serve drive through people,better to close inside dine in.
Food: 1
Service: 1
tay
Came march 13 around 11:20… I asked for a LARGE strawberry banana smoothie , was given a HALFWAY FILLED MEDIUM????? I asked for the correct size and for it to be filled all the way, the heavy darkskin lady had a terrible attitude and snatched it back. they told me to pull forward 10 minutes later here’s is my smoothie watered down and once again halfway filled. I didn’t even have the time to send it back again. I really am tired of this , every time i come she had a bad attitude. this is rediculous and they need better staff.
Atmosphere: 1
Food: 1
Service: 1
Jae Karanja
Yea, it's a a McDonald's, but the people here walk right past you and don't ask if you have been served. People that appear to be managers also ignore customers. I don't expect much from fast food places, but as someone who is in this location often to do uber eats, it's a consistent issue. Sometimes you'll see your order sitting right there and no one will address you. You shouldn't have to flag down employees for some basic courtesy. Smh.
Atmosphere: 1
Food: 2
Service: 1
L bozo
Nice staff, atmosphere was lovely, someone cummed in my mayochicken, I only asked for extra mayo.
I am writing to formally report an unacceptable experience I had at this location: My family and I placed a simple order of two fries and two drinks, but we waited over 30 minutes without receiving our food. Given that my blood sugar was low and my two young children were hungry, I requested a refund due to the excessive delay.
Instead of resolving the issue professionally, the on-duty manager Felicia Driver refused to provide a refund and escalated the situation by calling the police on me. It was only after the police intervened that I was finally given my refund. This was an unnecessary, humiliating, and distressing experience. I have video evidence, pictures, receipts, and witnesses proving the manager and staff’s unprofessional behavior.
I want disciplinary action taken against the manager and staff involved. Their conduct does not align with McDonald’s standards of customer service.
Kid-friendliness: The manager Felicia Driver lied to the police and said that my kids were bad. They were in the playground area & I will like video evidence for personal use.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Fanta Orange
Kaitlyn Perez
Got a double cheeseburger meal with no cheeseburger in the bag????
Atmosphere: 1
Food: 1
Service: 1
Khloe Lipsey
Them fries be cold and they don't be giving fresh fries .👩🏿🎤
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Casey Yonek
The food is always good but service is terrible. My husband went yesterday morning and they forgot two of his sandwiches. He didn't find out till he got home with our roommate so it was too late to go back to the store over just two sandwiches. Be wary and always check your bag of food before you leave because they have done that multiple times to us.
Came here.. ordered on kiosk for my order to be completely ignored. Line full of customers not receiving 0 help. Don’t stop here !!
Atmosphere: 1
Food: 1
Service: 1
Bud Williams
Fast food now means order your own food at a kiosk and wait 20 min at the table you had to wipe with water and napkins. Only 3 customers in the restaurant. Big order of coffee and a frappe. Not the Mc Donald’s I use to know.
Atmosphere: 1
Service: 1
Jay Nic
Weird burnt thing on fries. Beware ⚠️
Atmosphere: 1
Food: 1
Service: 1
Christopher Frank
They take so incredibly long.
Atmosphere: 4
Food: 5
Service: 2
Mallory Rambler
Pulled up to the drive-thru 15 minutes before 11pm for literally just a fountain drink. Google says this is a 24hr location. The drivethru ignored us untill 10:58 and rudely informed me they closed at 11. Horrible location. Either get your in store hours together or change your Google listing. But don't ignore customers until you decided your closed and then be rude to them.
Slow service, not friendly, lazy
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac
Wait almost half and hour to get my mcchicken sandwich,they just serve drive through people,better to close inside dine in.
Food: 1
Service: 1
Came march 13 around 11:20… I asked for a LARGE strawberry banana smoothie , was given a HALFWAY FILLED MEDIUM????? I asked for the correct size and for it to be filled all the way, the heavy darkskin lady had a terrible attitude and snatched it back. they told me to pull forward 10 minutes later here’s is my smoothie watered down and once again halfway filled. I didn’t even have the time to send it back again. I really am tired of this , every time i come she had a bad attitude. this is rediculous and they need better staff.
Atmosphere: 1
Food: 1
Service: 1
Yea, it's a a McDonald's, but the people here walk right past you and don't ask if you have been served. People that appear to be managers also ignore customers. I don't expect much from fast food places, but as someone who is in this location often to do uber eats, it's a consistent issue. Sometimes you'll see your order sitting right there and no one will address you. You shouldn't have to flag down employees for some basic courtesy. Smh.
Atmosphere: 1
Food: 2
Service: 1
Nice staff, atmosphere was lovely, someone cummed in my mayochicken, I only asked for extra mayo.
Atmosphere: 5
Food: 1
Service: 5
Not 24 hr store need to fix that
Urgent Complaint Regarding Manager’s Misconduct – Felicia Driver
I am writing to formally report an unacceptable experience I had at this location: My family and I placed a simple order of two fries and two drinks, but we waited over 30 minutes without receiving our food. Given that my blood sugar was low and my two young children were hungry, I requested a refund due to the excessive delay.
Instead of resolving the issue professionally, the on-duty manager Felicia Driver refused to provide a refund and escalated the situation by calling the police on me. It was only after the police intervened that I was finally given my refund. This was an unnecessary, humiliating, and distressing experience. I have video evidence, pictures, receipts, and witnesses proving the manager and staff’s unprofessional behavior.
I want disciplinary action taken against the manager and staff involved. Their conduct does not align with McDonald’s standards of customer service.
Kid-friendliness: The manager Felicia Driver lied to the police and said that my kids were bad. They were in the playground area & I will like video evidence for personal use.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Fanta Orange
Got a double cheeseburger meal with no cheeseburger in the bag????
Atmosphere: 1
Food: 1
Service: 1
Them fries be cold and they don't be giving fresh fries .👩🏿🎤
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
The food is always good but service is terrible. My husband went yesterday morning and they forgot two of his sandwiches. He didn't find out till he got home with our roommate so it was too late to go back to the store over just two sandwiches. Be wary and always check your bag of food before you leave because they have done that multiple times to us.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Sausage Mcmuffin
Restaurantji Recommends
Came here.. ordered on kiosk for my order to be completely ignored. Line full of customers not receiving 0 help. Don’t stop here !!
Atmosphere: 1
Food: 1
Service: 1
Fast food now means order your own food at a kiosk and wait 20 min at the table you had to wipe with water and napkins. Only 3 customers in the restaurant. Big order of coffee and a frappe. Not the Mc Donald’s I use to know.
Atmosphere: 1
Service: 1
Weird burnt thing on fries. Beware ⚠️
Atmosphere: 1
Food: 1
Service: 1
They take so incredibly long.
Atmosphere: 4
Food: 5
Service: 2
Pulled up to the drive-thru 15 minutes before 11pm for literally just a fountain drink. Google says this is a 24hr location. The drivethru ignored us untill 10:58 and rudely informed me they closed at 11. Horrible location. Either get your in store hours together or change your Google listing. But don't ignore customers until you decided your closed and then be rude to them.
Atmosphere: 1
Food: 1
Service: 1
Loading...