Messed order up, but fixed it. Manager was yelling at an employee.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cheeseburger, French Fries, Double Cheeseburger, Mcchicken, Mcdouble
Nalaya Washington
Took to long for fries
Atmosphere: 2
Food: 2
Service: 1
Jessica Cruz
We ordered 3 large coffees and two breakfast sandwiches which were faster than the coffees. The young man at the man had a horrible attitude and food at the corner of his mouth but he didn’t say they didn’t have large and wanted us to wait to find cups. A young lady came out with 2 large fountain drinks and we kindly said we didn’t order that it was large coffees. We waited 5 more minutes until I walked in and saw they didn’t have anything ready. Then the young man wanna yell at everyone and say no large cups and the manger didn’t do anything to his disrespect and I said well you could have said that at the window and I would have taken medium instead. The sweet young lady then made them for me. But that young man should not be at the window if he can’t handle stress
Atmosphere: 2
Food: 3
Service: 2
Cat R
Over twenty minutes in the drive through, 15 of those after we paid. Still here.
Atmosphere: 1
Food: 1
Service: 1
Terry Vogel
Waited forever, not busy. Got order wrong
Atmosphere: 1
Food: 2
Service: 1
Charity H. Johnson-Tillman
I did a curbside order for a steak big breakfast w/ hotcakes & a steak, egg & cheese biscuit. When I reached my hotel I noticed I received sausage for both meals (I do not eat pork). I also was given McGriddles with both instead of biscuits as ordered. I drove back to be informed my the manager that I was “probably given that because we ran out of biscuits & steak”. I asked if she trained employees to make substitutes without consulting the customer & was simply told “I’m sorry, would you like a lunch item?”
Customer service is nothing like it used to be & when management has poor customer service there’s no hope for the employees he/she is responsible for training.
Dietary restrictions: There was no regard for the fact that my family does not consume pork as I was given what they wanted me to have versus the non-pork items I ordered
Atmosphere: 1
Food: 1
Service: 1
Aditya Patel
Vegetarian options: This place is horrible bcoz of the bad smell, when I entered inside and I don’t know what kind of smell was inside from either from kitchen or restroom, I hardly passed my 30 minutes and get out from that place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
John Pierce
Just like everywhere else. Crap service with a wait... food was hot, though.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: English Mcmuffin, Sausage, Hash Browns, Bagel
Wayne Croy
Service was slow and staff seemed not to understand the meaning of customer service, and I could see that the manager noticed the lack of obedience and TRIED TO TAKE CONTROL OVER THE SITUATION but the employees paid her no attention
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Big Mac
Sonya Slocumb-Jones
Ordered delivery for breakfast this morning and received this clearly severely burnt ass bread like they don't even gaf about the quality of their food. This is ridiculous.
This establishment is really slow this is my last time coming here. TERRIBLE SERVICE I had an online order sat at the 2nd widow for 15 mins before anyone even acknowledged me . Mind you I placed the online order almost an hr ago. They need better workers and customer service.
Brandy Williams
The service was horrible
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Vinoth Kumar T
Toilets broken, No hand Sanitizers refilled, trash full , kids play area dirty !!!
Atmosphere: 2
Jordan Douglas
I brought my kids here to play for a little bit and there was food and trash all over the playground. My daughter said there was even more food and trash up in the tunnels. Clearly they don't clean. The floors were sticky the tables were wiped but not clean. Absolutely gross. No one served me at my table when the number card litterally says someone will serve you. Went to the counter to get my food it was just sitting behind the counter. They forgot my drink and sauces had to go back up to the counter. No one acknowledges you at the counter. They will walk right past you until you have to get there attention. Goes hand and hand with the other negative reviews on here. Hire better employees.
Atmosphere: 2
Food: 2
Service: 1
Kimberly Thomas
The set up in here is so inefficient it’s painful.
It just took me 40 minutes to get take out.
I don’t expect a lot from fast food spots… except for food.. fast.
Worst McDonald’s experience ever, for a multitude of reasons .
Messed order up, but fixed it. Manager was yelling at an employee.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Cheeseburger, French Fries, Double Cheeseburger, Mcchicken, Mcdouble
Took to long for fries
Atmosphere: 2
Food: 2
Service: 1
We ordered 3 large coffees and two breakfast sandwiches which were faster than the coffees. The young man at the man had a horrible attitude and food at the corner of his mouth but he didn’t say they didn’t have large and wanted us to wait to find cups. A young lady came out with 2 large fountain drinks and we kindly said we didn’t order that it was large coffees. We waited 5 more minutes until I walked in and saw they didn’t have anything ready. Then the young man wanna yell at everyone and say no large cups and the manger didn’t do anything to his disrespect and I said well you could have said that at the window and I would have taken medium instead. The sweet young lady then made them for me. But that young man should not be at the window if he can’t handle stress
Atmosphere: 2
Food: 3
Service: 2
Over twenty minutes in the drive through, 15 of those after we paid. Still here.
Atmosphere: 1
Food: 1
Service: 1
Waited forever, not busy. Got order wrong
Atmosphere: 1
Food: 2
Service: 1
I did a curbside order for a steak big breakfast w/ hotcakes & a steak, egg & cheese biscuit. When I reached my hotel I noticed I received sausage for both meals (I do not eat pork). I also was given McGriddles with both instead of biscuits as ordered. I drove back to be informed my the manager that I was “probably given that because we ran out of biscuits & steak”. I asked if she trained employees to make substitutes without consulting the customer & was simply told “I’m sorry, would you like a lunch item?”
Customer service is nothing like it used to be & when management has poor customer service there’s no hope for the employees he/she is responsible for training.
Dietary restrictions: There was no regard for the fact that my family does not consume pork as I was given what they wanted me to have versus the non-pork items I ordered
Atmosphere: 1
Food: 1
Service: 1
Vegetarian options: This place is horrible bcoz of the bad smell, when I entered inside and I don’t know what kind of smell was inside from either from kitchen or restroom, I hardly passed my 30 minutes and get out from that place.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries
Just like everywhere else. Crap service with a wait... food was hot, though.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: English Mcmuffin, Sausage, Hash Browns, Bagel
Service was slow and staff seemed not to understand the meaning of customer service, and I could see that the manager noticed the lack of obedience and TRIED TO TAKE CONTROL OVER THE SITUATION but the employees paid her no attention
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Big Mac
Ordered delivery for breakfast this morning and received this clearly severely burnt ass bread like they don't even gaf about the quality of their food. This is ridiculous.
Restaurantji Recommends
This establishment is really slow this is my last time coming here. TERRIBLE SERVICE I had an online order sat at the 2nd widow for 15 mins before anyone even acknowledged me . Mind you I placed the online order almost an hr ago. They need better workers and customer service.
The service was horrible
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Cheeseburger
Toilets broken, No hand Sanitizers refilled, trash full , kids play area dirty !!!
Atmosphere: 2
I brought my kids here to play for a little bit and there was food and trash all over the playground. My daughter said there was even more food and trash up in the tunnels. Clearly they don't clean. The floors were sticky the tables were wiped but not clean. Absolutely gross. No one served me at my table when the number card litterally says someone will serve you. Went to the counter to get my food it was just sitting behind the counter. They forgot my drink and sauces had to go back up to the counter. No one acknowledges you at the counter. They will walk right past you until you have to get there attention. Goes hand and hand with the other negative reviews on here. Hire better employees.
Atmosphere: 2
Food: 2
Service: 1
The set up in here is so inefficient it’s painful.
It just took me 40 minutes to get take out.
I don’t expect a lot from fast food spots… except for food.. fast.
Worst McDonald’s experience ever, for a multitude of reasons .
Atmosphere: 1
Food: 2
Service: 1
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