McDonald's
5990 E Lake Pkwy, McDonough
(770) 898-1016
Recent Reviews
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This store steals money! Refused a refund. Phone doesn’t work when I tried to call to work it out. Proceeded to process a mobile order and then told me that they couldn’t make it. I ask for a refund and the manager told me I had to cancel in the mobile app. The order had already been processed from their end like they gave me food. They didn’t. There’s a lot of other options in the area. Don’t go to this McDonalds.
Service: 1
Wheelchair accessibility: The place is wheelchair accessible. It has good spacing for the wheelchair, but watch out for kids roaming around.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger, World Famous Fries, Mcchicken
Stopped by this McDonald’s recently, and while the food was what you’d expect—hot and consistent—the customer service was disappointing. The staff seemed uninterested, unprofessional, and the vibe was downright chaotic. Simple requests were met with attitude, and the overall energy felt disorganized and unwelcoming.
It’s a shame because McDonald’s is known for quick and easy service, but this location could definitely use some training to improve professionalism. I’ll think twice before coming back to this one.
Recommended dishes: Big Breakfast, World Famous Fries, Burger King Chicken Nuggets, Sausage Biscuit
Nice location easy to order using the kiosk. Better during the week on the weekend you better pay at kiosk because older gentlemen will not take your order.
Kid-friendliness: Has playland
Wheelchair accessibility: Has handicap parking and handicap accessible.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hashbrown, Quarter Pounder Hamburger, Cheeseburger, Hamburger, Big Breakfast, Big Mac, Egg Mcmuffin, Mcdouble, Double Cheeseburger, French Fries, Apple Pie, Big Mac Meal, Quarter Pounder with Cheese
Mobile ordered and the restaurant was closed so they have my money. They are always out of food. Service is atrocious
Atmosphere: 1
Food: 1
Service: 1
My Egg Mcmuffin was good, but my hashbrown was cold
Food: 3
Service: 4
Recommended dishes: Egg Mcmuffin
Stayed in lobby at register for about 10 minutes and the crew just stood there looking at me finally someone asked did I need help from the back i told them I placed a order they replied they think they gave it to someone else and then went back to doing what they were doing in the back nobody actually came to try to fix my order so after another few minutes I just left
Atmosphere: 1
Food: 1
Service: 1
I hate this McDonald’s. Microwave McDonald’s every time you come here your food is cold. Every time I stop here they have a speaker in the drive-through that they can’t even hear from so you have to take 15 minutes to get your order taken. They don’t give you any condiments. They look at you like you’re crazy when you ask they’re very rude and condescending as I said, I hate this McDonald’s and I come to McDonald’s a lot. This is the worst, such a nice area in such a nice area !
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Egg Mcmuffin
2 egg McMuffins that were awful. No taste, greasy. Don't waste your money. Try ANY other chain's breakfast instead.
Atmosphere: 3
Food: 2
Service: 3
The drive thru was awful. I purchased ice cream and she brought me back a half filled cup. When I mentioned to the young lady what happened to the ice cream she stated it goes to a line way below the rim of the cup. Then I purchased 3 cookies they gave them to me crumbled up. I have no idea if it’s 3 cokes or 1. Never go to this place they have more excuses than customer service,
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
It's McDonald's, Good fast food.
Atmosphere: 5
Food: 5
Service: 5
This is the worst McDonald’s I have ever had the displeasure of stepping into in my life I would rather starve then step back into this mismanaged, slow, dysfunctional, sad excuse for a fast food restaurant to ever exist. Just keep on driving to Chik fil a its right up the road.
Atmosphere: 1
Food: 1
Service: 1
Great icecream flurry and service.
Atmosphere: 5
They had my mobile order out almost as soon as I Made it and the fries were fresh and service was nice highly recommend this McDonald's
Atmosphere: 5
Food: 5
Service: 5
cold food an long wait. no
Atmosphere: 2
Food: 2
Service: 4
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