McDonald's
5990 E Lake Pkwy, McDonough
(770) 898-1016
Recent Reviews
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Great job to the staff working around noon today 7/28/25. Food fresh, and the ladies working the drive thru were efficient and very welcoming. Kudos to them!
Atmosphere: 5
Food: 5
Service: 5
The food was cold and extremely salty even though I asked for no salt on the fries. The chicken wraps were inconsistent one had way too much sauce on it and the other one was dry and hard.
Atmosphere: 1
Food: 1
Service: 2
Im on my journey to collect these Lil McDonald's toys (yes grown child here) and the manager was SO nice & went above and beyond to find me the different ones he had in store. We also love to take our kids to play in the play place here and its always clean. 5 stars for me!
Atmosphere: 5
Food: 5
Service: 5
I think the manager has too much energy! 🤣🤣
Atmosphere: 5
Food: 5
Service: 4
Once again massively let down. Good was wrong, workers are full of attitude. Literally the worst McDonald I’ve ever had the displeasure of going to.
Atmosphere: 1
Food: 1
Service: 1
Stopped by late night on my way home Kids were working and not listening So we ended up with the wrong order I don't eat McDonald's often they were open and we were hungry So we gave them a try
Atmosphere: 5
Food: 3
Service: 2
I was treated well and customer service was amazing an the food was also good. I was happy with the food I ordered I would recommend this McDonald's anyone.
Hated the employees
Atmosphere: 3
Food: 3
Service: 1
Horrible experience, bad quality, and item on order was incorrect. I guess these days there should be no good expectations for Quilty in fast food. I had to wait over 20 mins for a mobile order that I ordered with the app. By the time I got my food, it was of bad quality. The fries were very cold and not worthy of eating. The fish sandwich that I also ordered was very messy and all of the condiments that I requested were not in the the bag. I ordered a large Hi-C orange, they gave me a small Orange soda and stated that they ran out of large cups. The experience at this restaurant is poor each time I go. I tried many attempts to try again but after the 3rd bad experience I will no longer go to this location or for that matter, I may not go to another McDonalds.
Atmosphere: 1
Food: 1
Service: 1
It was already fries was hard
Restaurantji Recommends
This store steals money! Refused a refund. Phone doesn’t work when I tried to call to work it out. Proceeded to process a mobile order and then told me that they couldn’t make it. I ask for a refund and the manager told me I had to cancel in the mobile app. The order had already been processed from their end like they gave me food. They didn’t. There’s a lot of other options in the area. Don’t go to this McDonalds.
Service: 1
Wheelchair accessibility: The place is wheelchair accessible. It has good spacing for the wheelchair, but watch out for kids roaming around.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quarter Pounder Hamburger, World Famous Fries, Mcchicken
Stopped by this McDonald’s recently, and while the food was what you’d expect—hot and consistent—the customer service was disappointing. The staff seemed uninterested, unprofessional, and the vibe was downright chaotic. Simple requests were met with attitude, and the overall energy felt disorganized and unwelcoming.
It’s a shame because McDonald’s is known for quick and easy service, but this location could definitely use some training to improve professionalism. I’ll think twice before coming back to this one.
Recommended dishes: Big Breakfast, World Famous Fries, Burger King Chicken Nuggets, Sausage Biscuit
Nice location easy to order using the kiosk. Better during the week on the weekend you better pay at kiosk because older gentlemen will not take your order.
Kid-friendliness: Has playland
Wheelchair accessibility: Has handicap parking and handicap accessible.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Hashbrown, Quarter Pounder Hamburger, Cheeseburger, Hamburger, Big Breakfast, Big Mac, Egg Mcmuffin, Mcdouble, Double Cheeseburger, French Fries, Apple Pie, Big Mac Meal, Quarter Pounder with Cheese
Mobile ordered and the restaurant was closed so they have my money. They are always out of food. Service is atrocious
Atmosphere: 1
Food: 1
Service: 1
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