Panera Bread

1446 GA-20, McDonough
(770) 914-7404

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Recent Reviews

Let me first say, the good was fine. The customer service was disrespectful. I didn’t get the name of the person that took my order. They never said hello, how can I assist you today….she/he just walked to the opposite counter and looked at me. I placed my order and handed her a cash payment. At that time he/she yelled out Ms Carolyn looked at this I don’t think this is real. Ms Carolyn proceeds ti take the $5 bill snd says loudly it don’t look right or feel right. She...
I was in the drive through line for 29 minutes. I spent 10 minutes waiting to place the order and another 15 minutes waiting for the order. I ordered 2 salads. At one point it didn’t even look like anyone was making the salads. Their health score was an 80 and there also seemed to be short staffing. Overall it was not a great experience. Additionally, just the day before they were out of romaine lettuce. Just poor service overall but the salads were good.
I went to this Panera location with my fiancé. We were immediately greeted by Nali, the cashier. She gave great recommendations & her service was exceptional. We tried the Autumn Squash Soup & Chicken & Wild Rice soup with sandwiches; all of it was amazing. Nali made our dining experience one to remember. We can’t wait to go back.

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