Absolutely amazing. Nice staff, quick service, and the dining room is so clean!! Not sure why this place is slept on so much. Will definitely be coming back!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Crowe
I go to the Subway at 938 Hwy 81E in McDonough, GA regularly. Jalpa usually waits on me. She always greats me with a smile. She makes my sandwich fast and efficient. I always find The store clean and bright. I always get great service.
Atmosphere: 5
Food: 5
Service: 5
De'Shera Benton
I Will not be coming back here. The woman at the register is not friendly and has bad customer service. When I arrived at this location and before I began ordering my food, I asked if they accepted the coupons that we receive in the mail. The young lady walked over to the one at the register and asked, and she said yes and told me to proceed with my order. Since they said they accepted the coupons, I began placing my order. Once I got to the register, the woman at the front told me I could not use one of the coupons and said I would have to have someone else come and use it to purchase the food. She had me wait until my aunt came in to purchase the food. It was an inconvenience and time consuming. What if I were purchasing this food for an elderly family member or someone that was sick? I am only leaving a review because I asked about their policy before I started ordering and they made my entire experience unpleasant. I will not be coming back here and do not recommend. They really need to improve their customer service skills because all of their reviews are saying the same thing!
Service: 1
luciastrella lusita
Horrible customer service. The lady has an attitude and is very unpleasant. Seems like she needs to adjust to American culture and treat customers in a different way. Food was not too fresh and the sandwitch was in a mess. Also they have a board with what type of sandwiches you can buy with the coupon while many other locations simply accept the coupons and you order whatever you want. It gives me a feeling that if they could they would give you an empty bread - if at all so that they can save more money. Ah, if you ask for a tisse you will get only one (they will make sure to count every single one). Used to like this place long time ago but not anymore. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
U3 Staff
This place is a joke rude employees, they don't honor coupons as the corporate office sends in the mail. This is ridiculous that these stores aren't on the same page
Atmosphere: 1
James Price
Since this store has been bought out,they are not very nice anymore and won't except coupons anymore
Atmosphere: 1
Food: 1
Service: 1
Arlissiyan Benson
The Indian lady was extremely rude to me. I greeting no thank you, nothing. Can’t have a business with trash customer service
Atmosphere: 1
Food: 4
Service: 1
Patricia John
There was an unappealing substance on the glass shield. It looked like mucus. I pointed it out to the worker and she told me that it was there for about 3 days and it was the job of the night shift to clean up. I told her that it would take only a few seconds to wipe it off and she rudely said she had her own work to do. I walked out because what else is she too busy to do when it comes to the food and making my sandwich? Not acceptable at all, also did not see the inspection notice.
Atmosphere: 1
Food: 1
Service: 1
Gilvetta B
I live over an hour away. I was picking up lunch for a friend and myself. This is the 1st time EVERY I encounter a rude and arrogant mgr at a freaking Subway. Here was the issue:
1. In the end, when I reached the register when she had made the sandwich. The only thing I asked her to do was to put one of the subway stickers on the rapper of the sandwich. She put the sticker on top of the brown bag (like really ma'am). So I asked her if the sticker could go on top of the paper so that the sandwich would not come loose and she got a freaking attitude. Instead of getting a new sticker to place on the paper of the sandwich, she literally peels the sticker from the top of the brown bag to put on the paper of the sandwich.
I advised her it was no reason for her to get upset because I wanted a subway sticker on the paper of a sandwich. As everybody know, they are so sloppy when making your sandwiches that the ingredients are spilling out.
This franchise doesn't have to worry EVER about me stopping by or EVER spending my hard earn dollars there.
You never know who people are and how they can elevate your business. Treat ALL customers with dignity and respect. If you are having a bad day, leave it outside when you come into your or someone's business.
Atmosphere: 1
Food: 5
Service: 1
Erasmo Garcia
Double check your receipt they charge me for two 12in tuna subway and I only got one
I love this subway! Que and his crew are on point, they keep me coming back every week!! Good job subway!
Food: 5
Service: 5
Ab.riale
No point in even trying to eat here. Standing here for 30 minutes while they're making mobile orders, and on top of that, the mobile orders weren't even started by the time the persons that ordered them GOT here. 2 people walked put because they were waiting in line longer than us. I've worked in fast food 4 years. It dosent take 30 minutes to make sandwhiches....especially if you're not even that busy.
robby robinson
Went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Charline Horn
Nice clean environment and great service! Q really steps up and puts his all in his work, He's very polite and takes his job very seriously I will be a returning consumer...
Atmosphere: 5
Food: 5
Service: 5
M
My experience at this location started off terrible, but the manager Q problem solved and corrected the issue. He was very apologetic and went over and beyond. This young man deserves a raise! Due to Q professionalism, I will return in the future.
Absolutely amazing. Nice staff, quick service, and the dining room is so clean!! Not sure why this place is slept on so much. Will definitely be coming back!!!
Atmosphere: 5
Food: 5
Service: 5
I go to the Subway at 938 Hwy 81E in McDonough, GA regularly. Jalpa usually waits on me.
She always greats me with a smile. She makes my sandwich fast and efficient. I always find The store clean and bright. I always get great service.
Atmosphere: 5
Food: 5
Service: 5
I Will not be coming back here. The woman at the register is not friendly and has bad customer service. When I arrived at this location and before I began ordering my food, I asked if they accepted the coupons that we receive in the mail. The young lady walked over to the one at the register and asked, and she said yes and told me to proceed with my order. Since they said they accepted the coupons, I began placing my order. Once I got to the register, the woman at the front told me I could not use one of the coupons and said I would have to have someone else come and use it to purchase the food. She had me wait until my aunt came in to purchase the food. It was an inconvenience and time consuming. What if I were purchasing this food for an elderly family member or someone that was sick? I am only leaving a review because I asked about their policy before I started ordering and they made my entire experience unpleasant. I will not be coming back here and do not recommend. They really need to improve their customer service skills because all of their reviews are saying the same thing!
Service: 1
Horrible customer service. The lady has an attitude and is very unpleasant. Seems like she needs to adjust to American culture and treat customers in a different way. Food was not too fresh and the sandwitch was in a mess. Also they have a board with what type of sandwiches you can buy with the coupon while many other locations simply accept the coupons and you order whatever you want. It gives me a feeling that if they could they would give you an empty bread - if at all so that they can save more money. Ah, if you ask for a tisse you will get only one (they will make sure to count every single one). Used to like this place long time ago but not anymore. Won't be back.
Atmosphere: 1
Food: 1
Service: 1
This place is a joke rude employees, they don't honor coupons as the corporate office sends in the mail. This is ridiculous that these stores aren't on the same page
Atmosphere: 1
Since this store has been bought out,they are not very nice anymore and won't except coupons anymore
Atmosphere: 1
Food: 1
Service: 1
The Indian lady was extremely rude to me. I greeting no thank you, nothing. Can’t have a business with trash customer service
Atmosphere: 1
Food: 4
Service: 1
There was an unappealing substance on the glass shield. It looked like mucus. I pointed it out to the worker and she told me that it was there for about 3 days and it was the job of the night shift to clean up. I told her that it would take only a few seconds to wipe it off and she rudely said she had her own work to do.
I walked out because what else is she too busy to do when it comes to the food and making my sandwich?
Not acceptable at all, also did not see the inspection notice.
Atmosphere: 1
Food: 1
Service: 1
I live over an hour away. I was picking up lunch for a friend and myself. This is the 1st time EVERY I encounter a rude and arrogant mgr at a freaking Subway. Here was the issue:
1. In the end, when I reached the register when she had made the sandwich. The only thing I asked her to do was to put one of the subway stickers on the rapper of the sandwich. She put the sticker on top of the brown bag (like really ma'am). So I asked her if the sticker could go on top of the paper so that the sandwich would not come loose and she got a freaking attitude. Instead of getting a new sticker to place on the paper of the sandwich, she literally peels the sticker from the top of the brown bag to put on the paper of the sandwich.
I advised her it was no reason for her to get upset because I wanted a subway sticker on the paper of a sandwich. As everybody know, they are so sloppy when making your sandwiches that the ingredients are spilling out.
This franchise doesn't have to worry EVER about me stopping by or EVER spending my hard earn dollars there.
You never know who people are and how they can elevate your business. Treat ALL customers with dignity and respect. If you are having a bad day, leave it outside when you come into your or someone's business.
Atmosphere: 1
Food: 5
Service: 1
Double check your receipt they charge me for two 12in tuna subway and I only got one
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love this subway! Que and his crew are on point, they keep me coming back every week!! Good job subway!
Food: 5
Service: 5
No point in even trying to eat here. Standing here for 30 minutes while they're making mobile orders, and on top of that, the mobile orders weren't even started by the time the persons that ordered them GOT here. 2 people walked put because they were waiting in line longer than us. I've worked in fast food 4 years. It dosent take 30 minutes to make sandwhiches....especially if you're not even that busy.
Went above and beyond
Atmosphere: 5
Food: 5
Service: 5
Nice clean environment and great service!
Q really steps up and puts his all in his work, He's very polite and takes his job very seriously
I will be a returning consumer...
Atmosphere: 5
Food: 5
Service: 5
My experience at this location started off terrible, but the manager Q problem solved and corrected the issue. He was very apologetic and went over and beyond. This young man deserves a raise! Due to Q professionalism, I will return in the future.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meatball Marinara
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