Barberitos

I came there yesterday there was one person in line that was still telling two people what they wanted to eat at the start of the line, accept there was no line! I walked to the register to purchase one bag of tortilla chips nothing more nothing less. I told two different people that were at the counter that all I wanted was a bag of chips which could've been rang up while I was standing there for 20 minutes. There was a guy with dark hair that was waiting to ring up the order that hadn't even been prepared yet "he" could have rang up the one bag of chips that I was trying to get. While he stood there waiting for that order to be prepared by the other employee. The other young lady came up that was preparing the food to attempt to ring the young lady up before me. I don't know if that was the issue I don't know how it was the issue and I was only purchasing one bag of tortilla chips. And they were still preparing that person's food she was still telling them what she wanted on whatever she was getting and that was taking some time nonetheless I stood there and waited to get the bag of chips that I had asked for 15 minutes ago they could have been rang it up while they were preparing the other person's food. They told me OK we're sorry we'll get that for you I'm looking at a big white box that says tortilla chips directly behind the guy with the dark brown hair with the cap on that was at the register. No one ever got the chips they were still trying to ring up the lady that they were still preparing her food. So she comes down to the end to pay for the food didn't have exact change had to run to her car even at that point they could've said well hey ma'am let's go ahead and rang you up for the one bag of tortilla chips that you're trying to order. It never happened I walked out no chips horrible customer service the employees here need to be trained on customer service and how to remain hospitable with all customers not just the one that they're preparing the food for and it doesn't take two people to prepare one order! Beyond disappointing

Loved here until new workers came and now the portions are small, always out of toppings, and no care whatsoever.

Atmosphere: 3

Food: 1

Service: 3

Perfect!

Atmosphere: 5

Food: 5

Service: 5

Chicken is seasoned so well ! Portions are good and the chipotle ranch is just the perfect sauce to complete the meal. And of course you can never go wrong with guacamole on the side !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Guacamole

Food was very tasty and fast!

Atmosphere: 5

Food: 5

Service: 5

It's the worst to say the least, seriously, the food, the people this is literally the dirtiest restaurant in that pavilion. Everyone and everything looks dirty

Atmosphere: 1

Food: 1

Service: 1

My tacos were very sloppy my quesadillas was fine.

Atmosphere: 4

Food: 2

Service: 4

Recommended dishes: Quesadilla, Street Tacos

Love Barberitos @ Monoe Pavillion. Big portions and great taste. Prices are reasonable especially if you have left overs for lunch. The only thing wrong tonight was an ingredient that was specifically noted to not include. Oh well still ate it, still enjoyed it.

Atmosphere: 5

Food: 4

Service: 5

Place and good are great. Thank you again

Atmosphere: 5

Food: 5

Service: 5

Chicken was old something you will feed a dog....missing item's raw mushroom of waste of money an definitely time...

Atmosphere: 1

Food: 1

Service: 1

This is the best Barberitos I have been to. They’re always stocked and the ingredients are always fresh. Staff is always super friendly as well. I went one night as they were closing and felt bad so I tried to leave but the general manager refused that I leave and was able to serve my family and I. Food is always great there!

Great place for a quick meal. Tacos were good. Steak was seasoned well. Chicken needed more seasoning. The taco salad was good. Cheese dipp was great. Tea was good as well.

Atmosphere: 4

Food: 4

Service: 5

Always fresh. Always friendly

Atmosphere: 5

Food: 5

Service: 5

Surprisingly has become one of my favorite restaurants. Great variety of toppings and staff at this location were very friendly!

Friendly fast service and attention to detail with my to go order. The app is amazing and I can reorder my favorite entrees.

Atmosphere: 5

Food: 5

Service: 5