Bojangles
1104 N Broad St, Monroe
(678) 635-3355
Recent Reviews
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The food is always good, decor is nice. Unfortunately I've never experienced a single speedy service. When I come through, I drive for 3 hours to get material and 3 hours to get back home. It would be nice to be able to rely on speedy service, but many times, at their busiest hours, mainly 12 to 1pm, the hours which should be your best service, frequently I'll have to wait just to have an order taken. Then they'll need to fresh cook fries, Supremes, or whatever. They'll be trying to manage drive thru , and unfortunately service times for the front counter suffer badly. If I ever walked into and out of the door within a 15 minute time frame, it would impress me, and that's incredibly slow for fast food or "quick service" standards. The people aren't mean or anything, i don't think they mean any harm, but the front counter seems to scream for a real leader to keep it rolling. They're worried about drive thru times which is great, but those people are in the comfort of their own cars and heating and airing systems, while customers who physically walked into your place of business are treated as second rate and as if we have all day to wait around on inefficient practices, lack of leadership, and general apathy. I'd like to see this improve in the future.
Atmosphere: 3
Food: 4
Service: 2
Horrible service
Atmosphere: 1
Food: 1
Service: 1
I love Bojangles, but this Bonamgkes needs a manager who cares and someone who is compatible of hiring non- rude employers!!! The people are rude and care less how they speak to the guests.… who, whether they realize it or not, pay their paycheck! Without guests, you are out of business!
Atmosphere: 3
Food: 5
Service: 1
Came here at 9:00pm. Operating hours are until 10:00 pm but they are closed.
Atmosphere: 1
Food: 1
Service: 1
Had to cover my nails they looking rough but anyway they food was literally undercooked, i can’t even say what i really wanna say they gon get this review took down, I took a bite i was like holddddd on why this taste like straight dough, girll i opened my biscuit and look. It’s straight dough. i touched it to make sure and it was like playing with play doh, And this ain’t even the first time they did some bs this morning. I’m not a big back i just had to come back cause they messed up my order i got the boberry biscuits and some hashbrowns open the box and it’s biscuits with sausage gravy.. ikyfl some of yall may be happy with that but i hate sausage and gravy that’s not what i ordered, and then i come back and u gon serve undercooked food. that’s wild. i’m def never coming back there, i knew i should’ve got mcdonald’s🤨😒. But the hash browns were good but after that biscuit should i even trust the hash browns?!
Atmosphere: 1
Food: 1
Service: 1
I tried to get an order through drive through and the person taking orders argued with me about my order. So I left. Not a good way to do business.
Service: 1
I Wasn't greeted at the register properly, received a thimbal of gravy that could have maybe heated up the room temperature potatoes. I'm sure they would've supplied more gravy if requested but we were there for the chicken and it was good. The lobby and bathrooms were clean and well taken care of. 3.8*
Atmosphere: 3
Food: 4
Service: 4
I guess the employees hide in the back bc there’s cars here and online it’s open but no one won come to the window.
Parking: Don't eat at Bojangles. Don't like Louisiana food
Fast, hot, great-tasting food, and great service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The slowest fast food place ever
It's Chicken, if you mess that up you shouldn't be in the business!! People working g in the restaurant talking loud, using profanity...young adults! Staff not professional, if you want professional staff where they serve chicken go to Chick-fil-A.
Atmosphere: 3
Food: 4
Service: 2
Came through the drive thru nobody would respond and its only 8 . I seen people inside the Job playing around instead of answering very rude
Atmosphere: 1
Food: 1
Service: 1
It was delicious ?
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Place needs all new management and employees. Just awful how bad it’s gotten.
Atmosphere: 1
Food: 1
Service: 1
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