I love Five Guys. They never disappoint. So glad they made a location in Monroe. Kinda sad that ima go broke now :(
Atmosphere: 5
Food: 5
Service: 5
SJ Jess
Horrible experience all the way around. The burgers were soggy, fries were dry and over salted. The employees could care less, I should of listened to all the reviews and went somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Brad Hostetler
I ate here twice this past week and both times everything has been awesome ! Great staff at this location
Atmosphere: 5
Food: 5
Service: 5
Kevin Hooks
My family and I love Five Guys. The food and service were excellent! Since it’s a newly opened business, we understand there may be some growing pains. I don’t want to sound overly critical, but I’d like to offer a small suggestion. It could be helpful to have a dedicated employee to keep the tables clean and sweep the floors. Also, while the patio area is nice, there were some stains on the pavement. A good pressure washing could make a big difference.
I know this might seem minor, but small details like these can influence whether customers decide to return. That said, we will definitely be back! I just wanted to share a little feedback to help ensure the success of the business.
Thanks, and welcome to Monroe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Steven Mills
Last Friday 10/18 my wife and I had the most disappointing, disgusting, tiny burgers bs we've ever had from a Five Guys. There was the same amount of onions I didn't order as bacon I paid extra for on my tiny burgers. The burgers didn't taste like Five Guys at all and for being a new location it looked like no one cared to take care of the dinning room. There were flies bothering us the whole time, signs that belong on the wall sitting on tables. I didn't order the little burger but my wife and I both could not believe how small our burgers were. Spent almost $25.00 to be hungry and disgusted by everything at this location. I emailed the information on the receipt and haven't heard anything. If this is Five Guys now I'm good with going anywhere else. Quite disappointing
Atmosphere: 1
Food: 1
Service: 1
Sarah Meeks
Delicious food and great service!! I love seeing the employees with a smile on their face and excellent customer service!!! Definitely recommend!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Walker Henderson
FYI, it wasn’t a busy lunch day. There were a total of less than 10 customers in the store! Nice try but not at all accurate
Just came in for lunch. Been waiting 20 minutes and still have people that ordered before me without their food. No one has this amount of time for lunch on a work day!
Trey Terry
This Five Guys in Monroe Ga is awesome. The employees working there are mostly the same every time I’ve been. Friendly service and clean restaurant including the restrooms. There was someone assigned to the dining room cleaning and making sure everything was just right. The lady that took our order right down to the lady that served our food. So grateful to have them! The food is off the chain fantastic!
Atmosphere: 5
Food: 5
Service: 5
Jeff Dispain
New location in Monroe, GA. Great staff, delicious burgers.
My burger was tasty, but pricey! As usual, it was a good quality burger and the Little Fries was plentiful for one person. Something was wrong with the Coca Cola machine. On both sides, the Coke Zero bitter. Overall, I’d consider coming more often if not for the high price.
Wheelchair accessibility: Open tables inside are marked as wheel chair accessible.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Their Cheeseburger
Bethany Baggett
I ordered online to pickup and let me tell you even though they literally just opened they have it down! They had good communication with each other and myself they were on top of it with the food! They stayed washing hands and changing gloves as appropriate so they were clean as well! Definitely worth the money!
Atmosphere: 5
Food: 5
Service: 5
Peyton Vinci
Not open yet. But it’s closed right now because there painting a new restaurant there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Bacon Cheeseburger
stephaniehedrick1
This used to be a nice place with good service and it’s not that way anymore. You can’t even call in an order and come in to pick it up without waiting 25 minutes because no one knows you’re there. No one will even hardly give you the time of day or even ask what you’re there to pick up. The service is awful and today they had no ketchup. They’ve also gone up on their prices where a hamburger and a little fry is almost $15.
Rwbeod1
Do not waste time ordering online. Waited 30 minutes for food while others that ordered in store was picking up food. They have a terrible check in system for anyone that orders by phone or online. Thank goodness Freddys just open in Loganville. Robert
I love Five Guys. They never disappoint. So glad they made a location in Monroe. Kinda sad that ima go broke now :(
Atmosphere: 5
Food: 5
Service: 5
Horrible experience all the way around. The burgers were soggy, fries were dry and over salted. The employees could care less, I should of listened to all the reviews and went somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I ate here twice this past week and both times everything has been awesome ! Great staff at this location
Atmosphere: 5
Food: 5
Service: 5
My family and I love Five Guys. The food and service were excellent! Since it’s a newly opened business, we understand there may be some growing pains. I don’t want to sound overly critical, but I’d like to offer a small suggestion. It could be helpful to have a dedicated employee to keep the tables clean and sweep the floors. Also, while the patio area is nice, there were some stains on the pavement. A good pressure washing could make a big difference.
I know this might seem minor, but small details like these can influence whether customers decide to return. That said, we will definitely be back! I just wanted to share a little feedback to help ensure the success of the business.
Thanks, and welcome to Monroe!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
Last Friday 10/18 my wife and I had the most disappointing, disgusting, tiny burgers bs we've ever had from a Five Guys. There was the same amount of onions I didn't order as bacon I paid extra for on my tiny burgers. The burgers didn't taste like Five Guys at all and for being a new location it looked like no one cared to take care of the dinning room. There were flies bothering us the whole time, signs that belong on the wall sitting on tables. I didn't order the little burger but my wife and I both could not believe how small our burgers were. Spent almost $25.00 to be hungry and disgusted by everything at this location. I emailed the information on the receipt and haven't heard anything. If this is Five Guys now I'm good with going anywhere else. Quite disappointing
Atmosphere: 1
Food: 1
Service: 1
Delicious food and great service!! I love seeing the employees with a smile on their face and excellent customer service!!! Definitely recommend!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
FYI, it wasn’t a busy lunch day. There were a total of less than 10 customers in the store! Nice try but not at all accurate
Just came in for lunch. Been waiting 20 minutes and still have people that ordered before me without their food. No one has this amount of time for lunch on a work day!
This Five Guys in Monroe Ga is awesome. The employees working there are mostly the same every time I’ve been. Friendly service and clean restaurant including the restrooms. There was someone assigned to the dining room cleaning and making sure everything was just right. The lady that took our order right down to the lady that served our food. So grateful to have them! The food is off the chain fantastic!
Atmosphere: 5
Food: 5
Service: 5
New location in Monroe, GA. Great staff, delicious burgers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kosher Style Hot Dog, Bacon Cheese Dog, Bacon Cheeseburger
I ordered on the app. The food was ready for pick up right on time, and everything was made to order. Perfect! Welcome to Monroe, Five Guys!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My burger was tasty, but pricey! As usual, it was a good quality burger and the Little Fries was plentiful for one person. Something was wrong with the Coca Cola machine. On both sides, the Coke Zero bitter. Overall, I’d consider coming more often if not for the high price.
Wheelchair accessibility: Open tables inside are marked as wheel chair accessible.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Their Cheeseburger
I ordered online to pickup and let me tell you even though they literally just opened they have it down! They had good communication with each other and myself they were on top of it with the food! They stayed washing hands and changing gloves as appropriate so they were clean as well! Definitely worth the money!
Atmosphere: 5
Food: 5
Service: 5
Not open yet. But it’s closed right now because there painting a new restaurant there.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger, Bacon Cheeseburger
This used to be a nice place with good service and it’s not that way anymore. You can’t even call in an order and come in to pick it up without waiting 25 minutes because no one knows you’re there. No one will even hardly give you the time of day or even ask what you’re there to pick up. The service is awful and today they had no ketchup. They’ve also gone up on their prices where a hamburger and a little fry is almost $15.
Do not waste time ordering online. Waited 30 minutes for food while others that ordered in store was picking up food. They have a terrible check in system for anyone that orders by phone or online. Thank goodness Freddys just open in Loganville. Robert
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