Imagine being sick and the only thing you want is a bread bowl of tomato soup. That patient was my mother in law tonight. The one thing she asked for was just that before a blood transfusion and an extended hospital stay due a heart surgery. The Monroe, GA location said they were “sold out”, but yet a rack of bread bowls was literally 10 feet away from the register in view. I asked the manager about the supply since they were within view. I explained the situation and this insensitive and unprofessional manager refused to sell one because they were for the “Pan UP” the following morning. With that said, I will never EVER return to Panera Bread for anything. This location was poor managed, dirty, and lacked empathy. They don’t need my money or yours. ✌?Make this manager famous.
Atmosphere: 1
Food: 1
Service: 1
McKayla Davis
So now yall close 30min early? Is that even allowed. Says open until 9pm. Lights on , drive thru closed and lady mopping at 8:20
Service: 1
Kate P
Slow and Rude employees. Don’t have most of the menu items or they just don’t want to get them for you.
Atmosphere: 1
Food: 1
Service: 1
Neyah Glasper
Bug in my salad 2 times I’ve been there in the last 3 months. Needs to be addressed.
Atmosphere: 2
Food: 1
Service: 3
Lisa Bramblett
Daniel was very courteous, professional and friendly. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese
Claudia Phillips
Love eating here. Plenty of tables & you don't feel rushed.
We order chicken soup yesterday at 11:15am . We have had it often always was so good lots of chicken and noodles . but not in a while . What we got was dark broth taste like beef no chicken had shredded beef and a few noodles and veg it was all dark broth . Looknlike dirty water . Did not taste good and i believe it was soup from the night before . It was not chicken soup thats for sure . . We wont be back , we had order online was not worth driving back . We’re learning the hard way eating out has changed . Better to make my own meals and at least i get what i make .
Christy Barber
We had a wonderful experience tonight with a lovely young man in the drive thru. He was kind and really made our night. I was tired and grumpy. We were eating way later than normal. I was very impressed.
Atmosphere: 5
Food: 5
Service: 5
Fred Brager
Food is overpriced for what u get. They changed the menu, and food did have hardly any flavor. Turkey sandwich, half of one. I think $13 dollars. The turkey was cold. Would not recommend. Then ordea cinnamon roll. They did not tell they were out them until I got my food.
Atmosphere: 1
Food: 1
Service: 1
Monica Torres
All the tables are sticky even after disinfecting w the available wipes.
Food was fast, no service, only self order kiosks.
Wheelchair accessibility: Tables have access for wheelchairs
Atmosphere: 3
Food: 4
Service: 3
Heather Henning
Panera Breads food quality and menu has gone downhill in the past few years. Breakfast and salads are still good, but sandwich items are awful! Bring back the original Chipotle Chicken Sandwich!
Atmosphere: 4
Food: 1
Service: 3
Christa Hewatt
Needs a new manager. Very Rude!!!!!
Service: 1
Will Moore
Multiple insects were in my iced coffee which is completely disgusting and unacceptable; I’d highly caution you against consuming anything here.
Imagine being sick and the only thing you want is a bread bowl of tomato soup. That patient was my mother in law tonight. The one thing she asked for was just that before a blood transfusion and an extended hospital stay due a heart surgery. The Monroe, GA location said they were “sold out”, but yet a rack of bread bowls was literally 10 feet away from the register in view. I asked the manager about the supply since they were within view. I explained the situation and this insensitive and unprofessional manager refused to sell one because they were for the “Pan UP” the following morning. With that said, I will never EVER return to Panera Bread for anything. This location was poor managed, dirty, and lacked empathy. They don’t need my money or yours. ✌?Make this manager famous.
Atmosphere: 1
Food: 1
Service: 1
So now yall close 30min early? Is that even allowed. Says open until 9pm. Lights on , drive thru closed and lady mopping at 8:20
Service: 1
Slow and Rude employees. Don’t have most of the menu items or they just don’t want to get them for you.
Atmosphere: 1
Food: 1
Service: 1
Bug in my salad 2 times I’ve been there in the last 3 months. Needs to be addressed.
Atmosphere: 2
Food: 1
Service: 3
Daniel was very courteous, professional and friendly. I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese
Love eating here.
Plenty of tables & you don't feel rushed.
Vegetarian options: Salads
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sourdough Bread Bowl, Broccoli Cheddar Soup
We order chicken soup yesterday at 11:15am . We have had it often always was so good lots of chicken and noodles . but not in a while . What we got was dark broth taste like beef no chicken had shredded beef and a few noodles and veg it was all dark broth . Looknlike dirty water . Did not taste good and i believe it was soup from the night before . It was not chicken soup thats for sure . . We wont be back , we had order online was not worth driving back . We’re learning the hard way eating out has changed . Better to make my own meals and at least i get what i make .
We had a wonderful experience tonight with a lovely young man in the drive thru. He was kind and really made our night. I was tired and grumpy. We were eating way later than normal. I was very impressed.
Atmosphere: 5
Food: 5
Service: 5
Food is overpriced for what u get. They changed the menu, and food did have hardly any flavor.
Turkey sandwich, half of one. I think $13 dollars. The turkey was cold. Would not recommend. Then ordea cinnamon roll. They did not tell they were out them until I got my food.
Atmosphere: 1
Food: 1
Service: 1
All the tables are sticky even after disinfecting w the available wipes.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Caesar Salad, Asiago Bagel
Restaurantji Recommends
The Mediterranean Salad is amazing!
Atmosphere: 5
Food: 5
Service: 5
Food was fast, no service, only self order kiosks.
Wheelchair accessibility: Tables have access for wheelchairs
Atmosphere: 3
Food: 4
Service: 3
Panera Breads food quality and menu has gone downhill in the past few years. Breakfast and salads are still good, but sandwich items are awful! Bring back the original Chipotle Chicken Sandwich!
Atmosphere: 4
Food: 1
Service: 3
Needs a new manager. Very Rude!!!!!
Service: 1
Multiple insects were in my iced coffee which is completely disgusting and unacceptable; I’d highly caution you against consuming anything here.
Loading...