Yummy ice cream & sherbet! Service was excellent, the atmosphere it was nostalgic and relaxing!
Hannah Booth
The ice cream was tasty and the younger gentleman was very kind! However, my family and I were disappointed by the man who we presumed was the manager or owner. In three separate instances, he berated the younger man and other employees for “over serving” ice cream. There was no music on in the store, so we fully heard each of the conversations. It’s not cool to bully a teenager working a Summer job. Do better.
Jeremy Horsley
Great ice cream and great service!
Marisa Matthews
Their ice cream lately has not been very good. It’s soggy and mushy, my son basically had to drink his because it was so melted!
Dorina Cret
Overpriced and it really smells rotten in there...they need to work on the cleanliness in that place
Deborah Anderson
Not friendly service. The young lady was very sweet, but the man that filled our orders was unfriendly and cold, no personality whatsoever!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Mint Chocolate Chip Ice Cream, White Choc Raspberry Chocolate Chip Cookie, Cookie Monster Ice Cream, Birthday Cake
Neyah Glasper
I’ve asked on different days if they have mixed in cookie dough and I always get a no. This time I called before hand and they told me yes, only to find out when I arrive that they don’t have any and this was 10 minutes after we got off the phone. Please clarify.
Atmosphere: 5
Food: 4
Service: 2
Stark Financial
Went with kids to get ice cream and they charged us 6.00 for each kid for a junior scoop that is half that in Madison Ga location… if your looking to do something with family Goto Madison
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Gombos
My family enjoyed our outing to Sccops. Ice cream excellent, service and outdoor seating.
Atmosphere: 5
Food: 5
Service: 5
Lauren Ashley Tuck
The last two times that we’ve been there staff have been so rude. I’m not sure who the older gentleman that works there is but both times he has been so hateful. Tonight while we were there, I asked him if there was a bathroom and his response was “yeah but you got to wait in line” and pointed to a wall. I didn’t see a line so I asked if there was a line and all I got was a “yeah”. So I asked if he could wet a napkin (that I handed him) so that I could wipe my son’s hands and face. He just stared at me. Finally one of the other girls took and said she would do it. My husband never complains but even he noticed. We will be taking our business elsewhere from now on.
This place has always been a family favorite but for the past few months, we have noticed a huge decline. The ice cream is always melted now and half the freezer is out of stock. I always get chocolate from here, but I got a buckeye a few weeks ago and it had hair in it. I tried another chocolate a few days ago and it literally tasted like mop water. Maybe it’s time to give the refrigerator a deep clean and a new filter because it’s reflecting through the chocolate. The sanitation of this place is definitely declining. We have just settled for milks shakes at LR burger or drive to Covington Scoops.
Atmosphere: 2
Food: 1
Service: 1
Hi im Marsha Hendricks
Fun to bring my grandson ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Chip
Kim Wilson
I visited Scoops today. The ice cream, is melted/smeared on top then re-frozen inside the tubs, even had a ice consistency. Scoops used to be good, now, the ice cream is not appealing and the store looks rundown and in need of updating. Staff was unfriendly as well. Will not be returning.
Atmosphere: 2
Food: 1
Service: 2
Christina Wise
Downtown monroe best place for ice cream sit inside or out, in the heart of downtown monroe
Kid-friendliness: The kids will love it, my granddaughters always want to go
Yummy ice cream & sherbet! Service was excellent, the atmosphere it was nostalgic and relaxing!
The ice cream was tasty and the younger gentleman was very kind! However, my family and I were disappointed by the man who we presumed was the manager or owner. In three separate instances, he berated the younger man and other employees for “over serving” ice cream. There was no music on in the store, so we fully heard each of the conversations. It’s not cool to bully a teenager working a Summer job. Do better.
Great ice cream and great service!
Their ice cream lately has not been very good. It’s soggy and mushy, my son basically had to drink his because it was so melted!
Overpriced and it really smells rotten in there...they need to work on the cleanliness in that place
Not friendly service.
The young lady was very sweet, but the man that filled our orders was unfriendly and cold, no personality whatsoever!
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Mint Chocolate Chip Ice Cream, White Choc Raspberry Chocolate Chip Cookie, Cookie Monster Ice Cream, Birthday Cake
I’ve asked on different days if they have mixed in cookie dough and I always get a no. This time I called before hand and they told me yes, only to find out when I arrive that they don’t have any and this was 10 minutes after we got off the phone. Please clarify.
Atmosphere: 5
Food: 4
Service: 2
Went with kids to get ice cream and they charged us 6.00 for each kid for a junior scoop that is half that in Madison Ga location… if your looking to do something with family Goto Madison
Atmosphere: 1
Food: 1
Service: 1
My family enjoyed our outing to Sccops. Ice cream excellent, service and outdoor seating.
Atmosphere: 5
Food: 5
Service: 5
The last two times that we’ve been there staff have been so rude. I’m not sure who the older gentleman that works there is but both times he has been so hateful. Tonight while we were there, I asked him if there was a bathroom and his response was “yeah but you got to wait in line” and pointed to a wall. I didn’t see a line so I asked if there was a line and all I got was a “yeah”. So I asked if he could wet a napkin (that I handed him) so that I could wipe my son’s hands and face. He just stared at me. Finally one of the other girls took and said she would do it. My husband never complains but even he noticed. We will be taking our business elsewhere from now on.
Restaurantji Recommends
This place has always been a family favorite but for the past few months, we have noticed a huge decline. The ice cream is always melted now and half the freezer is out of stock. I always get chocolate from here, but I got a buckeye a few weeks ago and it had hair in it. I tried another chocolate a few days ago and it literally tasted like mop water. Maybe it’s time to give the refrigerator a deep clean and a new filter because it’s reflecting through the chocolate. The sanitation of this place is definitely declining. We have just settled for milks shakes at LR burger or drive to Covington Scoops.
Atmosphere: 2
Food: 1
Service: 1
Fun to bring my grandson ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Chip
I visited Scoops today. The ice cream, is melted/smeared on top then re-frozen inside the tubs, even had a ice consistency. Scoops used to be good, now, the ice cream is not appealing and the store looks rundown and in need of updating. Staff was unfriendly as well. Will not be returning.
Atmosphere: 2
Food: 1
Service: 2
Downtown monroe best place for ice cream sit inside or out, in the heart of downtown monroe
Kid-friendliness: The kids will love it, my granddaughters always want to go
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Ice Cream, Chocolate Ice Cream, Salted Caramel, Banana Pudding Ice Cream
Last few visits service has been very low and the quality of the caramel apples has been low. Rotten or bruised appels the past three times I've been.
Atmosphere: 3
Food: 1
Service: 1
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