I see why people say if they could give a review with zero stars they would. Ive tried to like this location but this is THE worst Starbucks hands down. From the drink's missing ingredients/being wrong, to dealing with attitudes from managers (Kie), and wait times? It's all ridiculous. For this monroe location my advice to you is to clean house baristas and managers, if you want this location to last. I love me a delicious coffee but when I'm in Monroe for work ( i work at the hospital) I have no choice but to go to Dunkin'. There's always an annoying issue when i go which has made me like Dunkin' even more than i would. Waiting for them to reopen. Give' em the pickle - Bob Farrell
Jim Russell
Nice treat
Atmosphere: 5
Food: 5
Service: 5
Kirstie Williford
Have been out of sugar cookie syrup for 3 weeks
Atmosphere: 5
Food: 3
Service: 5
EM
Great coffee and service so far. Been enjoying the Holiday drinks!
Atmosphere: 5
Food: 5
Service: 5
Randi Dittmar
Good, knowledgeable & helpful staff who were able to assist me with my order (even when I was a bit confused an so probably confusing in my placing of my order). Pleasure to deal with the workers at thelis location (an on a side note, loved the memories brought back from the music they were listening to in the background). All in all I look forward to my next trip there to obtain my coffee treat ;) lol@self Not sure if this review by myself will be of help for anyone else but if you read it and decide to go in and order here I hope you'll have a good visit and enjoy your coffee beverage :) Always yours in friendship, *hugs* ~Randi
Atmosphere: 4
Food: 4
Service: 4
Dewey Brown
Good service. Friendly. Good atmosphere
Atmosphere: 5
Food: 5
Service: 5
J Lee
We are lucky to have an excellent SB here. Staff is accommodating, store clean and drinks spot on.
Atmosphere: 5
Food: 5
Service: 5
Dana Caswell
I just love me some Starbucks. And the young gentleman who waited on me was super nice
Atmosphere: 5
Service: 5
Destiny Feiler
If I could give this place a zero stars, I would. Coffee was horrible and both our cups leak. I can’t wait until Dunkin reopens after their remodel.
keelie knapp
I tried to order a drink with nondairy cold foam and they told me they discontinued it when they make it in house so I went and look my business to loganville Starbucks which is by far the best one !
I’ve really tried to like this location. I live in the city but work nights in Monroe, so I frequent Starbucks often especially this one. Unfortunately, the service here is consistently slow and below standard.
Today, I ordered a grande matcha with four pumps of peppermint syrup. For that size, it should’ve been pretty sweet, but the drink was grainy and had no peppermint flavor at all. I asked for it to be remade, and while the second attempt was slightly better, it still lacked taste. At that point, I just left.
It’s disappointing because I genuinely want to support this location, but it misses the mark more often than not. I wish I had constructive feedback to offer, but there are so many areas that need improvement, I honestly don’t know where they should start.
Atmosphere: 3
Food: 2
Service: 3
Jeff Fitzmorris
Quick, concise and correct ordering through the drive thru. Love this location.
Atmosphere: 5
Food: 5
Service: 5
judi lee
Non helpful. 0 customer service. Sunday morning 9/21/25. Would love to share experience about the cashier with the owner.
I see why people say if they could give a review with zero stars they would. Ive tried to like this location but this is THE worst Starbucks hands down. From the drink's missing ingredients/being wrong, to dealing with attitudes from managers (Kie), and wait times? It's all ridiculous. For this monroe location my advice to you is to clean house baristas and managers, if you want this location to last. I love me a delicious coffee but when I'm in Monroe for work ( i work at the hospital) I have no choice but to go to Dunkin'. There's always an annoying issue when i go which has made me like Dunkin' even more than i would. Waiting for them to reopen. Give' em the pickle - Bob Farrell
Nice treat
Atmosphere: 5
Food: 5
Service: 5
Have been out of sugar cookie syrup for 3 weeks
Atmosphere: 5
Food: 3
Service: 5
Great coffee and service so far. Been enjoying the Holiday drinks!
Atmosphere: 5
Food: 5
Service: 5
Good, knowledgeable & helpful staff who were able to assist me with my order (even when I was a bit confused an so probably confusing in my placing of my order). Pleasure to deal with the workers at thelis location (an on a side note, loved the memories brought back from the music they were listening to in the background).
All in all I look forward to my next trip there to obtain my coffee treat ;) lol@self
Not sure if this review by myself will be of help for anyone else but if you read it and decide to go in and order here I hope you'll have a good visit and enjoy your coffee beverage :)
Always yours in friendship,
*hugs* ~Randi
Atmosphere: 4
Food: 4
Service: 4
Good service. Friendly. Good atmosphere
Atmosphere: 5
Food: 5
Service: 5
We are lucky to have an excellent SB here. Staff is accommodating, store clean and drinks spot on.
Atmosphere: 5
Food: 5
Service: 5
I just love me some Starbucks. And the young gentleman who waited on me was super nice
Atmosphere: 5
Service: 5
If I could give this place a zero stars, I would.
Coffee was horrible and both our cups leak. I can’t wait until Dunkin reopens after their remodel.
I tried to order a drink with nondairy cold foam and they told me they discontinued it when they make it in house so I went and look my business to loganville Starbucks which is by far the best one !
Service: 1
Restaurantji Recommends
I’ve really tried to like this location. I live in the city but work nights in Monroe, so I frequent Starbucks often especially this one. Unfortunately, the service here is consistently slow and below standard.
Today, I ordered a grande matcha with four pumps of peppermint syrup. For that size, it should’ve been pretty sweet, but the drink was grainy and had no peppermint flavor at all. I asked for it to be remade, and while the second attempt was slightly better, it still lacked taste. At that point, I just left.
It’s disappointing because I genuinely want to support this location, but it misses the mark more often than not. I wish I had constructive feedback to offer, but there are so many areas that need improvement, I honestly don’t know where they should start.
Atmosphere: 3
Food: 2
Service: 3
Quick, concise and correct ordering through the drive thru. Love this location.
Atmosphere: 5
Food: 5
Service: 5
Non helpful. 0 customer service. Sunday morning 9/21/25. Would love to share experience about the cashier with the owner.
Service: 1
Typical Starbucks. Good location. Nice staff.
Atmosphere: 4
Food: 4
Service: 5
Cappuccino was ok
Atmosphere: 5
Food: 4
Service: 5
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