Zaxby's Chicken Fingers & Buffalo Wings
195 M.L.K. Jr Blvd, Monroe
(678) 635-2077
Recent Reviews
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props to jessica. she took my order and whoever packed my order forgot a fork, so i went up there 5 different workers saw and passed me but jessica was cleaning and immediately stopped cleaning to assist me.
Atmosphere: 1
Food: 4
Service: 1
Don’t ever go to this place most disrespectful workers ever , i can’t believe how owners let this happened! I would make sure every single person I know doesn’t go to this place !!!!
Atmosphere: 1
Service: 1
Don’t expect to get all of your sauces even though you pay extra for them.
Atmosphere: 3
Food: 3
Service: 3
Horrible people working here and very rude service
Atmosphere: 1
Food: 2
Service: 1
It's fast food, not much to say. There salads are better than average.
Recommended dishes: Salads
Food is normally good. However, I decided to use the phone app. When I finally figured out the location zip code, I placed my order. I went to the older lady and asked for fresh fries. When I got my order and drive back to work, just like last time, fries are old. But the new twist for today was my tenders were crazy small. Look at the pics and you'll see that an 1inch tender was counted as a whole tender SMH. Normally it's a hit and miss with the fries, but hit-n-miss on the chicken left me scratching my head
Atmosphere: 4
Food: 2
Service: 4
I was served the food in a tray that has not been cleaned in a while. This was not a mistake, it was obvious it was a greasy and nasty tray. See picture.
The chicken tenders in the wings and things were cold and super dry. The fries were also very stale and cold. Spoke with the manager and she asked me email the regional manager Luke Wheeler, from whom I did not get any reply back.
The health department should be looking into this location. If they serve their clients their food in trays like this, I can only imagine what goes on in the kitchen. Never returning to this location again.
Atmosphere: 1
Food: 1
Service: 1
Awesome service and good food
Atmosphere: 5
Food: 4
Service: 5
I don’t understand how this location only has a 3.8 rating it definitely deserves to be higher. Even during the busy lunch rush, the team works hard to stay fast, accurate, and friendly. Amber, Kristine, Chris, Austin, and Xavier always go above and beyond; they greet me with a smile and make my family feel welcome every time. The food is always fresh, and the back-of-house manager keeps things running smoothly. The staff work great together, stay positive, and even offer to clean tables and take trash for guests. This location truly stands out for its great service and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Had a guy named Chris help us out a lot! We had to wait a good bit for our food but he made worth our while! Thank you guys for your hard work. Much appreciated. <3
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Boneless Wings
Restaurantji Recommends
The Manager is amazing great vibes. Other employees are awesome helping. Make sure we have everything clean Inside great food fast service 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Food was good as far as I know.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed a meal with family, had to stay in the restaurant a little longer because of a rain storm.
the food was great, the staff was attentive. One of the staff members named Christopher was very nice and made us feel welcome and entertained our granddaughter during the rain storm. We will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
I got a fried Cobb salad. It was nothing but lettuce, chicken and cheese. There was no onions, a tiny piece of egg and no toast. I also ordered a sweet tea, and it wasn’t sweet (I went through the drive thru)
Atmosphere: 4
Food: 1
Service: 4
The last month or two when we get the big zax snack the chicken has been little tiny tenders and maybe seven fries.
Atmosphere: 4
Food: 4
Service: 4
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