Krystal

1700 Indian Trail Lilburn Rd NW, Norcross
(770) 381-7195

Recent Reviews

Becca Ladiamante

®This is part two of seshahumarru review, (very last one before this one, former employee )I am an orphan I am also a local born and raised in gwinnett. am so displeased with how everybody acts like they are family but when the real owner comes by they all fight to prove themselves by stepping on the little guys. For years I noticed they didn't have a lot of business.I am an OSHA certified forklift operatorA bilingual translator.And I have a degree from University of Georgia.I only applied the job because I had a young baby prematurely at home I needed to apply for food stamps. You'd think with car problems and time dedicated to my children and family they would understand if I caught a flat tire. They can't even draw up an offer letter because everyone their claims they don't have the knowledge to operate the computer.I live in Forest Park right now and they knew I had to drive across the perimeter I used to live close by but after a family emergency I had to start coming into work from a long way.this is the location I had my eye on that I wanted to work for convenience and also help a business out because before I worked there it was very dirty and wanted to lend a hand by first cleaning the things that have bothered me the longest. Very ungrateful staff. Nobody has even called me to ask if I'm coming back in and I have not been paid for the last 2 weeks.Nobody even ran the cameras the last day I was there if they did they would have noticed who was really running the kitchen that night the two individuals they talk about the most were the ones running the kitchen. Meanwhile their new shift lead and their oldest grill cook can leave the store when they like and come clock back out when it's time to go and leave through the back door. Ever since I was hired there for 2-3 months straight Wanda has always been saying it is going to be her last day and she has not left yet she is the cause of the rumors and the problem in most situations when it comes to reporting performance yelling in front of minors in front of customers and keeping up with orders!Nobody has called to fire me and I have not put in any notice to quit!I was just abruptly taken off the schedule after I caught a flat tire and I called that in and was told that I was lying while I'm stuck on the side of the road.I was told in the past to abandon my car and show up to work and then come back and deal with my car. For 11/12$ an hour?As a bilingual cashier I demanded more respect especially because I didn't let anybody try to get the better of me when they try to discredit my work. If I do not receive my pay or a notice to come back to work or a severance letter to fire me I will continue to leave reviews weekly.

Atmosphere: 1

Food: 1

Service: 1

Sehashomaru Xhixio

If you think being a customer there this year is bad DO NOT APPLYWanda will YELL in front of customers degradingly and discredit you work ethic and make you seem like you're not as skilled as You are.She usually yells after she disappears into the office for long periods of time while orders are being taken, because she's the one that can't catch up with the orders and yells at everyone else as if we are being slow.They will take you off the schedule for no reason or written warning.If Wanda lies on you, nothing will be written on paper and you will be given a consequence meanwhile she can eat all the shrimp which is promo food. She can eat the food and sit down whenever she wants. I know that particular day I saw her I did not even SIT down for a single minute that day compared to my other two co-workers and you can run the cameras back on that.People drinking the bathroom that are friends with her and they haven't been told anything Wanda doesn't even clean the bathrooms I did the entire time I worked there every single day. I had to clean up the spills and cans of alcohol.My last day there somebody walked out the back door and came back only to clock out after 4 hours. The same day a new shift lead was named he was play wrestling in in and out of the restaurant with his little girlfriend. Other than that occurrence he has been taking his job seriouslyYou can work as hard as you could to try to prove them wrong and they will only try to discredit you to take you out.No supervisor general manager there has proper training to provide to the employees so we can all know the same set of rules and policies and procedures in order to cook the crystals properlyStore the food properlyOr distribute the food.There is black mold within the restaurant.You can see it in the lobby best believe you can see it in the back.They will try to keep food fresh but it depends who is working that day because others can also drop a corn dog and put it right in your bag.Nobody there knows how to clean the ice cream machine but me before I got taken off the schedule for catching a flat tire. "You can't have a flat tire every week"My car has a problem with its alignment so I do have proof.Miss Kim was the old general manager and as soon as she left everybody was scrambling for her spot. I was the last person she hired.I was very favored by the customers and provided excellent customer service and very rarely got an order wrong and if I did it was due to someone else in the line messing it up. I was drive through cashier.Wanda yells at young minor employees in front of customers. "COME ONN GET THESE PEOPLE OUT OF HERE" skating items and aggressive hand gestures.Nicole is the new general manager and she even said the first call out you're getting taken off the schedule that goes for anybody.Frantze and Nicole are enablers and won't change Wanda's behavior because they have worked together a long time and are close unless they check the cameras they will not believe or refuse to see that she is an issue to the other customers.Let alone as an employee nobody would want to work with her if she's yelling at people as if they were children.All supervisors will act like they are on your side but when you really need help or really need to call out they sit there and call you a liar and take you off the schedule.DO NOT EXPECT TO BE PAID FAIRLY EITHER!THE HOURS DO NOT ADD UP!I ALSO HAVE TEXT MESSAGE FROM ANOTHER EMPLOYEE CURRENTLY THERE THAT IS STATING THAT THEIR MONEY IS NOT LOOKING RIGHT COMPARED TO THE HOURS THEY HAVE WORKED.BESIDES MYSELF MY COWORKER AND MY PARTNER WORKING THERE WE HAVE NOT BEEN PAID FOR OUR LAST WEEK!My very last shift I did 10 to 12 hours.This is the week I should have been paid out for my last 2 weeks and I have not

Atmosphere: 1

Food: 2

Service: 1

Jonathan Whitehead

Never any customers there when I go.

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Tots, Krystals

Jimmy C. Russell

So I don’t understand how you advertise that you have Poboy sandwich, which is the shrimp in the bread and yet you give me cold shrimp, no condiments and french fries. Please make it make sense.???‍♂️??‍♂️??‍♂️??‍♂️??. If I was close, I would bring this back and demand my money. It happened on 3/8/2024 at 8:47 pm. Sad!!!!!?

Atmosphere: 1

Service: 1

Joel Rollins

I love a bag of Krystal Burgers.... However the store looks like its been abandoned due to the outside looking terrible.

Atmosphere: 2

Food: 5

Service: 4

john doe 1995

Actually are open 24 hours thank you

Aimee Hill

I expected subpar food at nearly midnight, but what we did not expect was the strong odor of marijuana wafting out of the window. It was quite strong. When we took a drink from our cups the smell was clinging to the plastic lids, most likely transferred from the employee's hands.

Atmosphere: 1

Food: 3

Service: 3

Zach Deal

The man that waited on me was exceptional ?

Atmosphere: 5

Service: 5

Jon Adams

Food was ok but staff didn't know what they were doing and the older lady's language was out of

Atmosphere: 1

Food: 3

Service: 1

Derek Fields

Who doesn’t love tiny burgers

Atmosphere: 5

Food: 5

Service: 5

Saw Art

The bread on my burgers was so soggy & messy.

Food: 1

Service: 1

Kim Hencshel

Food was hot. Drive thru lady didn't even say 2 words to us ?

Atmosphere: 2

Food: 4

Service: 3

eddie battle

Amazing food service was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog, Chili, Krystals, Fries, Tots, Chili Cheese Fries

Sheila Barnes-Howell

Food was very good and not one mistake was made. We ordered a lot of food so my hat goes off to the nice lady at the window.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog, Chili, Krystals, Fries, Chili Cheese Fries

Lilly Love

I went there yesterday week last night the day before new years ever to place a order for 2 number 2s with no mustard no onions add mayo then ignorant obese white girl takes my order all wrong and over charged me and with I tried to correct my order she tried her best to charge me more until I showed her what I wanted was less then I paid and she can't charge me for something extra that's not actually extra if she would have rung me up right but she would fix it or refund me what she over charged me for and left front while another male employee tried to figure out her mistake. Also I don't understand since she wasn't listening why was she being rude to me and using vulgar words and language towards me in the customer and I want even mad but I was mad when I got home. I told her no mustard or onions in the sandwiches because unbeknownst to them I was ordering for for me and my son who is allergic to onions and mustard. They didn't even remake the sandwich they only wiped the onions and mustard off of the sandwich. I was up all night after giving him benadryl because his throat and tongue were itchy and the cherry on top I've called all morning and they won't answer the Phones

Atmosphere: 1

Food: 2

Service: 1

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