McDonald's

6165 McDonough Dr NW, Norcross
(770) 449-5359

Recent Reviews

Scott Leon Guerrero

They are usually very friendly and fast service. Good about putting condiments like catsup, syrup, butter, salt, pepper etc.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Big Breakfast

Eliany Molina Machado

The shift manager has very bad customer service, I went to order a frape and they had it disabled from the menu and when I went to talk to her she told me to order online and she kept me waiting for about 10 minutes to do it, and when I He placed the order and did not ask me the size and simply after he charged me he told me medium, right?

Food: 2

Faustina Cansino

Everything is very dirty and very small

Atmosphere: 1

Service: 3

Jose Castro

Got my order wrong today and didn’t get the full order .

Atmosphere: 1

Food: 1

Service: 1

Billy “Eric” Neese

We were shorted two orders out of 8 meals. Could not go back to correct. We are from out of town and headed our

Atmosphere: 2

Food: 5

Service: 2

T

Anyone have any problems with this Mcdonald's please email me. Will be filing a class action lawsuit against the franchisee soon.

Atmosphere: 1

Food: 1

Service: 1

Ximena Fujah

A HALF HOUR IN THE DRIVE THRU. And it’s getting worse!!! DO NOT GO

Atmosphere: 1

Food: 1

Service: 1

karimata Yuki

Useless ppl. Do your

Atmosphere: 1

Food: 1

Service: 1

Nick Watson

Extremely frustrated as multiple people who arrived behind me were not only served ahead of me but were addressed first.

Bradley Simmons

This McDonald's is "hit or miss" depending on the management and crew when you go there. When the crew is well-directed, the food is hot & fresh (like it should be), but you can definitely tell when management "slips" - Sometimes, your fries will come out unsalted or WAY over-salted, and you might even get a sandwich that has been waiting on the warmer too long...Service is typically friendly. However, you will often be treated with a sense of indifference (no smile, no polite engagement, "here's your food, have a nice day" - if even that).The dining area, again, depends on who is managing the restaurant... This is a high-traffic location and much of the traffic appears to be messy and careless! When the crew is under good supervision, the dining room exceeds expectations, but when you have a less-demanding manager, the dining room can get pretty messy (un-kept).Outside of the challenges I've mentioned, this is still a good McDonald's... Just order extra onions, extra pickles, or extra sauce to ensure you are getting a freshly made sandwich AND check your fries before leaving the restaurant or drive-thru!!Parking: Parking is usually never a problem here. There's a lot of drive-thru traffic and the parking lot is large enough to accommodate dine-in customers even during peak hours.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Mcchicken, Cheeseburger, Fries, Big Mac, French Fries, Crispy Chicken Sandwich

Lyndon Arrington

The light skinned lady looks like an recovered addict. I ordered a large tea with lemons.I walked in and she stated (with an attitude) “We don’t have any lemons”.She needs to reevaluate her life and just stop working at McDonald’s altogether, go ahead and retire or just go home!Lastly, fix your phone line what’s the point of having a phone number if it’s out of service or off the hook.

Atmosphere: 1

Food: 1

Service: 1

Jeremiah Hintz

Everything was hot and fresh. Friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcchicken, Bacon Egg & Cheese Biscuit, Big Breakfast, Sausage Biscuit, Hamburger, Sandwich, Cheeseburger, Dr Pepper, Fries, Big Mac, Chicken Mcnuggets, French Fries, Chicken Sandwich

Mr Bones

Not sure stood at counter 15 minutes and they said I had to use kiosk so I left , they were working the online orders only , it killing customer relations

Josh Henriquez

Shout out to the girl working drive - thru tonight.. she was workin her tail off & was so nice..

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Gerard Moore

My experience at this McDonald's has consistently been unprofessional. The drive-through service is especially disappointing. Whenever I ask for a jelly, it never makes it into the bag. And don't even get me started on the hotcakes – missing forks or syrup seem to be a regular occurrence. It's frustrating to see such basic elements overlooked."

Atmosphere: 1

Service: 1

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