This location needs an overhaul. Slow service, messy food, not fresh and remind your employees not to pick their face while waiting for the food to come out. During the day is so so, but the evening crew is on slow mode and not caring about how the food is presented. They're polite but that's it. We will be trying to avoid McDonald's in general but definitely this location.
Atmosphere: 1
Food: 1
Service: 2
Anna Smith
Sat in the drive thru behind another car around 3:30 on 8/3. After about 7 minutes, they ordered and I moved forward. I sat there for about 6 minutes and watched another car go to the second drive thru box, order and move forward. I sat another 5 minutes and no one ever answered. I drive around and no one is there at the windows except the car that ordered before me. The girl at the window, who was on her phone, looked at me and I gave her a “WTH is going on?” gesture and drove away. Do better. I drove around the building so the drive thru was never busy.
Atmosphere: 1
Food: 1
Service: 1
Annie Brown
I came through the drive through and ordered 2 separate orders. The first was 4 sausage biscuits, a chicken biscuit and a hash brown. The Second order was a sausage and egg biscuit with a hashbrown. When I got to the pickup window. The first order was not correct and I told the female. She asked what was wrong with the order. I said the chicken biscuit is not in the bag. She said is that all you are missing. I said yes and she came back and said here is your chicken biscuit. When i got to my destination to give my co-workers there food. The supposed to be chicken biscuit was a sausage and egg biscuit. I called several times to speak to the manager, only to not get an answer. The problem I have is she asked me what was missing, I told her what was missing and you took it upon yourself to still bring the wrong biscuit. I paid for a chicken biscuit so why not give me what I paid for. This type of customer service is what will eventually cause a business to shut down.
Food: 3
Service: 1
Eliza Brown
Tae and Brandi were absolutely phenomenal! They helped me with my special request!!!! They were the kindest and made my son's night! Definitely the best customer service I have ever received at a McDonald's! ✨️
Atmosphere: 5
Service: 5
Mikey Genovese
Friendly staff. Clean restrooms. Quick service.
Service: 4
Mccheddar
I ordered offline, 2 10 piece nugget meal, and on the receipt it says 2 cokes, 2 M Fry’s, and I got 1 coke and 1 fry and 2 nugget boxes, I always have problems with this McDonald’s and staff
Food: 5
Service: 1
K
its 100 degrees outside and they charge you for refills on water after you already bought the cup.
Atmosphere: 1
Service: 1
Nyesha Hart
The ice cream machine still down always down new ice cream and can never try them just shut the store down at this point ! They never have ice in the drive thru fr smh this store is goin down hill fr they don’t care and have nasty attitudes down the the managers !!
Atmosphere: 1
Food: 1
Service: 1
MNS
I have been to this Perry Parkway store twice in the last month…shake and smoothly machines down first time three weeks ago, second visit same thing, and now they forgot to give me my McDouble I paid for…they forgot my ten piece nugget last time. By the time I got home, too far to go back. Get your stuff together Manager!!!
Order was messed up. Had to wait 10 minutes for one thing
Atmosphere: 1
Food: 3
Service: 2
Heather Hurst
Couldn't get help from store employees. I tried to speak to one and she ignored me. I doordash so I'm working as well and they seem like they could care less.
Service: 1
Theresa H
Placed order at the drive thru. Told the girl the order wasn't right on the screen. She said it takes a minute to catch up but it was fine. Got to the payment window, and they read back the order correctly so I figured it was fine. At the pick up window they gave me the wrong size drink. Had to have that fixed. Then it took forever to put together the order ( 2 meals, a #1 & #7, plus a 10 pc nuggets). Got the order, the nuggets were dry and cool, and they forgot the sauce. The sandwiches were fine, but the fries were like they had been in a warmer for a long time. It was like they were stale. So thirty plus dollars for two drinks and just burgers.
Atmosphere: 2
Food: 2
Service: 2
Pamela McNeill
Went in for coffee 8:15am not busy haven’t been in awhile because of my last experience well IT HASNT CHANGED Manager up front looking crazy because I said the coffee taste like water then they fixed again was cold third time still the same I just gave up no one wants water coffee or attitudes because she coffee wasn’t right coffee is suppose to be rebrewed after an hour I think… the attitude in that store needs customer service training no one’s trying to bother u it’s like u as a person would want the same quality and same customer experience lately restaurants forget your giving a service and at the end of the day you want a customer happy you can’t make everyone happy but you can try… WILL NOT Be GOING BACK
Atmosphere: 1
Service: 1
Nick Peterson
Nicest McDonald's interior in middle Georgia great place sit down & have lunch or dinner if you enjoy McDonald's
Other than that normal McDonald's food that you expect & some what decent service Above average
Coffee horribly burnt.
Atmosphere: 1
Food: 1
Service: 1
This location needs an overhaul. Slow service, messy food, not fresh and remind your employees not to pick their face while waiting for the food to come out. During the day is so so, but the evening crew is on slow mode and not caring about how the food is presented. They're polite but that's it. We will be trying to avoid McDonald's in general but definitely this location.
Atmosphere: 1
Food: 1
Service: 2
Sat in the drive thru behind another car around 3:30 on 8/3. After about 7 minutes, they ordered and I moved forward. I sat there for about 6 minutes and watched another car go to the second drive thru box, order and move forward. I sat another 5 minutes and no one ever answered. I drive around and no one is there at the windows except the car that ordered before me. The girl at the window, who was on her phone, looked at me and I gave her a “WTH is going on?” gesture and drove away. Do better. I drove around the building so the drive thru was never busy.
Atmosphere: 1
Food: 1
Service: 1
I came through the drive through and ordered 2 separate orders. The first was 4 sausage biscuits, a chicken biscuit and a hash brown. The Second order was a sausage and egg biscuit with a hashbrown. When I got to the pickup window. The first order was not correct and I told the female. She asked what was wrong with the order. I said the chicken biscuit is not in the bag. She said is that all you are missing. I said yes and she came back and said here is your chicken biscuit. When i got to my destination to give my co-workers there food. The supposed to be chicken biscuit was a sausage and egg biscuit. I called several times to speak to the manager, only to not get an answer. The problem I have is she asked me what was missing, I told her what was missing and you took it upon yourself to still bring the wrong biscuit. I paid for a chicken biscuit so why not give me what I paid for. This type of customer service is what will eventually cause a business to shut down.
Food: 3
Service: 1
Tae and Brandi were absolutely phenomenal! They helped me with my special request!!!! They were the kindest and made my son's night!
Definitely the best customer service I have ever received at a McDonald's! ✨️
Atmosphere: 5
Service: 5
Friendly staff. Clean restrooms. Quick service.
Service: 4
I ordered offline, 2 10 piece nugget meal, and on the receipt it says 2 cokes, 2 M Fry’s, and I got 1 coke and 1 fry and 2 nugget boxes, I always have problems with this McDonald’s and staff
Food: 5
Service: 1
its 100 degrees outside and they charge you for refills on water after you already bought the cup.
Atmosphere: 1
Service: 1
The ice cream machine still down always down new ice cream and can never try them just shut the store down at this point ! They never have ice in the drive thru fr smh this store is goin down hill fr they don’t care and have nasty attitudes down the the managers !!
Atmosphere: 1
Food: 1
Service: 1
I have been to this Perry Parkway store twice in the last month…shake and smoothly machines down first time three weeks ago, second visit same thing, and now they forgot to give me my McDouble I paid for…they forgot my ten piece nugget last time. By the time I got home, too far to go back. Get your stuff together Manager!!!
Restaurantji Recommends
Order was messed up. Had to wait 10 minutes for one thing
Atmosphere: 1
Food: 3
Service: 2
Couldn't get help from store employees. I tried to speak to one and she ignored me. I doordash so I'm working as well and they seem like they could care less.
Service: 1
Placed order at the drive thru. Told the girl the order wasn't right on the screen. She said it takes a minute to catch up but it was fine. Got to the payment window, and they read back the order correctly so I figured it was fine. At the pick up window they gave me the wrong size drink. Had to have that fixed. Then it took forever to put together the order ( 2 meals, a #1 & #7, plus a 10 pc nuggets).
Got the order, the nuggets were dry and cool, and they forgot the sauce. The sandwiches were fine, but the fries were like they had been in a warmer for a long time. It was like they were stale.
So thirty plus dollars for two drinks and just burgers.
Atmosphere: 2
Food: 2
Service: 2
Went in for coffee 8:15am not busy haven’t been in awhile because of my last experience well IT HASNT CHANGED Manager up front looking crazy because I said the coffee taste like water then they fixed again was cold third time still the same I just gave up no one wants water coffee or attitudes because she coffee wasn’t right coffee is suppose to be rebrewed after an hour I think… the attitude in that store needs customer service training no one’s trying to bother u it’s like u as a person would want the same quality and same customer experience lately restaurants forget your giving a service and at the end of the day you want a customer happy you can’t make everyone happy but you can try… WILL NOT Be GOING BACK
Atmosphere: 1
Service: 1
Nicest McDonald's interior in middle Georgia great place sit down & have lunch or dinner if you enjoy McDonald's
Other than that normal McDonald's food that you expect & some what decent service
Above average
Atmosphere: 5
Food: 4
Service: 4
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