Callaway Gardens Country Store

Arrived at 1035 for breakfast. Lots of tables available but was told that they stopped serving breakfast and we’d have to wait until 11:20 if we wanted to be seated for lunch. Sign clearly states that breakfast is served until 11. Won’t be back!

I purchased tickets to a Luau that was canceled. I have yet to be reimbursed or have my tickets modified to a different date. All they do is transfer my call to different people who have NO idea what to do. im frustrated and would not recommend Callaway Gardens to anyone.

I was exceptionally disappointed by the food products for sale. I went in hoping to find locally made preserves, pickles, and hot sauce. Instead, the label said that they were “distributed” by Callaway Gardens. Where they were made was not listed.

I left empty-handed.

Down the road at an antique store in Cataula, I found a small selection of locally produced food products where the owner knew the people who made the food. I did not leave there empty-handed.

My husband and I spent a night there for our upcoming anniversary. Unfortunately, there was bad weather which I know cannot be controlled, but they did not handle it very well. The gardens were shut down and the power went out in the lodge and they didn’t do anything about it. I reached out to customer service and nobody got back to me.

We showed up for breakfast before it ended at 11. With breakfast vouchers from the hotel. This was Mothers Day so you would expect they would be prepared. When we came up in line there was a table full of staff on their phones and we were told well before 11 that they had a big surge of tables and weren’t serving breakfast. It was half empty when we were in there. We were told we couldn’t have breakfast and we would have to wait 45 mins for lunch to start. There was a clear sign that said breakfast ended at 11 and lunch started at 11. Very disappointed. We should have been seated and what we paid for honored but the clear message was they didn’t want to and no one was eager to work. Have been coming here my whole life and was very disappointed with the service and leadership.

We ate breakfast at the Country Store Restaurant. The service and the food was good . We had a great view! I only wish there were Mimosas. 😊 We did stay at hotel. It was my birthday breakfast.

This was the best breakfast ever.

Going through hoops to try to get a refund for the light show that was canceled. Disappointing.

Hours for breakfast end at 11am, 20 minutes before that we are told they are no longer serving breakfast and it would be a while before they could even seat us for lunch, ( only 4 tables had people at them, but they had to finish breakfast before lunch could be seated) spoke with Ron "the manager" he just kinda said to bad I have to get ready for lunch and can't do both, because lunch starts at 11am. You have got to be kidding me. Heck even McDonald's can do that... hey guys how about just change your breakfast hours to end at 10:30?

Service: 1

Giant scam! The customer service agents you speak with lie on the phone lie to customers. The agent I spoke with told me the last trolley ran at 9 pm. When I got to the Gardens, the last trolley in fact ran at 7 pm. Their online site was still selling tickets even though the trolley was closed. The onsite staff were rude and condescending. Two days later, after multiple calls, no one has contacted me back! Do not waste your time nor money here!

They no longer accept open table reservations, yet you can still make the reservation. When you show up the response is just sorry we don't accept it. We have tried to get it off the site???? You can then be added to the end of the waitlist. Poor response by management and callaway gardens should do better

Came to callaway gardens with my family for the lights from Atlanta. Made a reservation 2 weeks ago for breakfast, came in and said they do not take reservations anymore. This is FALSELY ADVERTISED and does not need to be on your website if you are not going to honor it. Do better.

Service: 1

Arrived at 10 a.m, Waited 1:30 for breakfast was told they stopped serving breakfast and we would have to wait another hour while they changed kitchens for lunch. When speaking to the manager Ron about lack of informing customers of this transition or teaching waitstaff to inform customers. His exact words were" I don't have a crystal ball on how busy we will be", he just cam across as unprofessional and rude. We won't be back.

I was furious when I walked in and discovered they would not honor our reservation. Terrible.

When we arrived they said they do not acknowledge reservations and the wait would be at least 1-2 hours.