I see why this place has 3 stars. Customer service! This young lady had attitude at the window for no reason. As soon as she opened the window there was no good morning or how are you. She just looked at us as if we made her come to work. How do you get a job in customer service and just show up mad. If you hate talking to people get a job where you don't have to talk to people. I told her she could at least smile before I drove off......
Atmosphere: 2
Food: 5
Service: 1
Anthony O'Conor
The girls at this location were so nice this morning. With it being thanksgiving I’m all out of sorts with food prep so going in to get a breakfast sandwich was first on my list. They were so welcoming and kind and funny, will be returning.
Atmosphere: 5
Food: 3
Service: 5
Theda Jenkins
Quick stop for a toasted butter croissant. Make sure if you order this item you tell them to toast it twice because sometimes it can come out a little bit soggy.
Other than that the establishment is clean quick service in and out.
Atmosphere: 3
Food: 2
Service: 2
Flight C CuHz
It's a young lady named Amariya is a wonderful hire I was at my last with this store.....but she is the reason why I will continue to come back to this store great job she is very professional nice respectful she needs to be an manager she will do wonders for this store
please get rid of Lizzie I don't know why she has an attitude and give blank stares but she is very intimidating to us the customers
Atmosphere: 5
Service: 5
Sir William
$19.45 for 1 dozen of donuts is insane! Every other Dunkin is 14ish. Why's this one so expensive!?
Sue
Horrible experience! Rude employee! Her name is Lizzie .Ordered donuts got home and found a donut that looked like someone had taken a bite. Drove back to the store and asked for a manager. The employee who was very rude and unprofessional said there was no manager. I asked for a supervisor and got the same response. I opened the box to show her the donut and she just gave a blank stare and asked what was wrong?! I had to point out the obvious donut that looked bitten only for her to point behind her and show me a chunk of donut on the shelf and explained that it had broken off! I asked her to replace it. Again, with no apologies she reached for another donut and practically threw it in the box! I had enough of the rude behavior and asked for a refund. She walked off and asked her fellow employee to help. Michelle had a better attitude and issued my refund! Such a shame that this is how they are treating customers! Would give ZERO stars if I could! DISGUSTING 🤢
Atmosphere: 1
Food: 1
Service: 1
Claire
We ordered bacon and when we pulled around the corner they gave us half of our order. We said we had ordered bacon and the lady said it’s coming. We did NOT get the bacon and she said we had to go around behind the long line behind us to get our bacon that we had asked about. We explained that it was not fair and we had asked when the bacon was coming. When we were still talking a lady who had honey brown hair and her hair was tied up proceeded to shut the window in our face while we were still talking. We did not get any bacon nor an apology or any compensation. It was her own fault for not ringing it in when we repeatedly asked for it. BTW we had somewhere we were running late too so we could not wait in the long line to go and get the bacon. We now had one hungry person in the car and the time they spent telling us to go around and arguing with us they could have made the bacon and we could’ve paid and left.
Atmosphere: 1
Food: 1
Service: 1
Kareem Sheppard
The appetizers were flavorful and set the tone for the meal perfectly.
Jeff Hales
The caramel macchiato that I just bought is undrinkable. I get one of these a couple times a week at different locations, so I know what they’re supposed to taste like. The one I got here was absolutely disgusting. I don’t know what they put in it, but it was EXTREMELY bitter and so GROSSLY sweet at the same time. I don’t know how you mess up a drink with 5 ingredients, but they destroyed this one. As expensive as these things are, this should never happen.
Atmosphere: 1
Food: 1
Service: 1
Tyron Houston
Daughter was pleased with her beverage. Drive Thru was efficient at 10am.
Only disappointment is there never seems to be the jelly filled donuts 🍩 when I go its the only ones I really like although I do eat others my go to num 1 is jelly filled
Atmosphere: 4
Food: 4
Service: 4
Chris Douglas
Very fast and very respectful
Atmosphere: 4
Food: 5
Service: 5
Samantha Worth
I have been to this location three separate times asking for munchkins each time. I’m told they do not have any at the time that is just ridiculous to me. I will not be returning to the store.
I see why this place has 3 stars. Customer service! This young lady had attitude at the window for no reason. As soon as she opened the window there was no good morning or how are you. She just looked at us as if we made her come to work. How do you get a job in customer service and just show up mad. If you hate talking to people get a job where you don't have to talk to people. I told her she could at least smile before I drove off......
Atmosphere: 2
Food: 5
Service: 1
The girls at this location were so nice this morning. With it being thanksgiving I’m all out of sorts with food prep so going in to get a breakfast sandwich was first on my list. They were so welcoming and kind and funny, will be returning.
Atmosphere: 5
Food: 3
Service: 5
Quick stop for a toasted butter croissant. Make sure if you order this item you tell them to toast it twice because sometimes it can come out a little bit soggy.
Other than that the establishment is clean quick service in and out.
Atmosphere: 3
Food: 2
Service: 2
It's a young lady named Amariya is a wonderful hire I was at my last with this store.....but she is the reason why I will continue to come back to this store great job she is very professional nice respectful she needs to be an manager she will do wonders for this store
please get rid of Lizzie I don't know why she has an attitude and give blank stares but she is very intimidating to us the customers
Atmosphere: 5
Service: 5
$19.45 for 1 dozen of donuts is insane!
Every other Dunkin is 14ish.
Why's this one so expensive!?
Horrible experience! Rude employee! Her name is Lizzie .Ordered donuts got home and found a donut that looked like someone had taken a bite. Drove back to the store and asked for a manager. The employee who was very rude and unprofessional said there was no manager. I asked for a supervisor and got the same response. I opened the box to show her the donut and she just gave a blank stare and asked what was wrong?! I had to point out the obvious donut that looked bitten only for her to point behind her and show me a chunk of donut on the shelf and explained that it had broken off! I asked her to replace it. Again, with no apologies she reached for another donut and practically threw it in the box! I had enough of the rude behavior and asked for a refund. She walked off and asked her fellow employee to help. Michelle had a better attitude and issued my refund! Such a shame that this is how they are treating customers! Would give ZERO stars if I could! DISGUSTING 🤢
Atmosphere: 1
Food: 1
Service: 1
We ordered bacon and when we pulled around the corner they gave us half of our order. We said we had ordered bacon and the lady said it’s coming. We did NOT get the bacon and she said we had to go around behind the long line behind us to get our bacon that we had asked about. We explained that it was not fair and we had asked when the bacon was coming. When we were still talking a lady who had honey brown hair and her hair was tied up proceeded to shut the window in our face while we were still talking. We did not get any bacon nor an apology or any compensation. It was her own fault for not ringing it in when we repeatedly asked for it. BTW we had somewhere we were running late too so we could not wait in the long line to go and get the bacon. We now had one hungry person in the car and the time they spent telling us to go around and arguing with us they could have made the bacon and we could’ve paid and left.
Atmosphere: 1
Food: 1
Service: 1
The appetizers were flavorful and set the tone for the meal perfectly.
The caramel macchiato that I just bought is undrinkable. I get one of these a couple times a week at different locations, so I know what they’re supposed to taste like. The one I got here was absolutely disgusting. I don’t know what they put in it, but it was EXTREMELY bitter and so GROSSLY sweet at the same time. I don’t know how you mess up a drink with 5 ingredients, but they destroyed this one. As expensive as these things are, this should never happen.
Atmosphere: 1
Food: 1
Service: 1
Daughter was pleased with her beverage. Drive Thru was efficient at 10am.
Food: 5
Service: 5
Restaurantji Recommends
I would give this location ZERO stars if I could. The RUDEST employees. They NEVER have any doughnuts. Close this store down.
Joanne diver older ready food ready money 5 minutes
Atmosphere: 1
Food: 1
Service: 1
Only disappointment is there never seems to be the jelly filled donuts 🍩 when I go its the only ones I really like although I do eat others my go to num 1 is jelly filled
Atmosphere: 4
Food: 4
Service: 4
Very fast and very respectful
Atmosphere: 4
Food: 5
Service: 5
I have been to this location three separate times asking for munchkins each time. I’m told they do not have any at the time that is just ridiculous to me. I will not be returning to the store.
Food: 1
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