Pizza Hut

60 Exchange St Suite B-4, Richmond Hill
(912) 459-0590

Recent Reviews

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Kayla Bateman

Since when does Pizza Hut cut their breadsticks in half and call it a double order?

Largies Sports

This location perfectly embodies the decline of fast food overall. Place needs to be scrapped

Kaylah Gibson

Really sucks they’ve started using DoorDash. My pizza was due to be delivered at 6:11, DoorDash picked it up shortly after it finished baking and took 30 more minutes to get here as they prioritized another delivery they passed my house to get to.

Francina Gilbert

Manager is a very nice guy

1st Response Home Inspections

They should pay potential customers for a complete waste of time! I arrived at the store after placing a telephone order 30 minutes prior that was quoted to be ready in 15 minutes to watch one employee sit on his big behind and do absolutely nothing but play on his telephone and watch the young girl mop the floor only to receive a refund because the food still wasn’t ready after 20 minutes of watching them

Hassan Barem

Half of the menu was out of stock and everyone standing chatting like it’s a Saturday afternoon party. Place is trash and the food is very under par. I recommend little Caesars

Robert

It's Friday January 10th 2025 and I literally been refused to be able to play someone they refused to take my order saying they had too many orders and they were closed this. This is the craziest way of doing business how you close 3 hours early because you making too much money that's an idiot way they literally refused and was laughing and somebody got to overflow of order and then I take it anymore if he was like me I would never offer them another single dime. They don't need your money taking somebody to need your money cuz they don't care for you you will starve with them

Josh S.

How are you out of stock of STUFFED CRUST? Who owns this place? Who hires managers? Who trains their employees? You don't order a stuffed crust for a pizza. I call them. And they don't say anything. They just breathed into the phone and told me it was out of stock and hung up.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Lover's Pizza

Nicholas Mullis

Order was wrong. Pizza was extremely dry. This has happened several times in a row.

Atmosphere: 2

Food: 2

Service: 2

mansi patel

The lady who was taking order was on the call was either drunk or crazy. She asked me if I was sure if my name was how I spelled because I am Indian. That’s racial and then I get pass over it and give my address and she couldn’t spell it right despite me telling you how to spell. Then she is like I can’t pull up your address are you sure that’s your address? I am like what the hell do you mean. First you put me on hold for 8 mins and I call again and then you act like this. It’s not the first time I am order food from you all. It’s ridiculous. It’s all something with the crew at RH Pizza Hut. Always !!!!!!!!!!!!

Service: 1

Danielle Atwood

Do yourself a favor and order from somewhere else. $60 for 2 pizzas and that’s with a coupon! Then they are supposed to be here at 12:45 and it’s 1:30 and they still aren’t here🤦🏼‍♀️. Never again

UPDATE: Called when they delivered cold and paper thin( one slice even with a hole in it.)and the new manager made things right. She refunded our money, apologized and gave us two more pizzas and some breadsticks. She handled it with professionalism so great job new management❤️

Atmosphere: 1

Food: 2

Service: 1

Alphonso Roberts

Wheelchair accessibility: Handicap parking, easy to get onto sidewalks, and entrance doors

Atmosphere: 4

Food: 4

Service: 5

Candace Walton

Pizza was hard and dry. Will not be returning to this location!

Atmosphere: 1

Food: 1

Service: 2

Ianthia Washington

My door dasher was AMAZING. I called to tell them my pasta was missing after I had to wait for dash to bring my food. I ordered through the app. The manager Roger was rude.And he hung up on me. He claimed to give me a credit for my pasta which I should have a refund for their mess up.. I just don’t understand how they can be so rude. And want business

Atmosphere: 1

Food: 3

Service: 1

Theresa Ann Duty

Despite some of the negative reviews we chose to order pizza here. The staff was very nice and friendly and helpful. The pizza and wings were hot, fresh, and delicious.

Atmosphere: 5

Food: 5

Service: 5

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