This place customer service is garbage. I entered the store and was the only customer in line. There were 5 employees working behind the counter. After about 2 minutes of me standing there feeling invisible, one employee asked was I helped, I told her no. She said, I'm not on this register, i'm sorry, but someone will help you. After about standing there an additional 3-4 minutes. Another employee looked at me standing there and looked around and asked the other employees who helping me? None of the employees responded. About a minute later, another employeee looked at me and said, someone will help you. After about 1-2 minutes an employee walked up to the register made some inputs, made I contact with me and quickly looked away, than walked away. She didn't utter one word to me. Finally, I just walked out the store not being served and treated disrespected. Being a Soldier, I will NEVER enter this establishment again. As well, I will tell everyone I'm associated with to avoid this store at all cost.
Atmosphere: 1
Service: 1
Laurie Gelb
Amazing customer service . Kaira served us and she is friendly...helpful and offered samples for a new coffee which we will now order on our next SB stop.
Atmosphere: 5
Service: 5
Y.K.
Amazing service and people ! ❤️thank you for making me the best Mocha!
Atmosphere: 5
Food: 5
Service: 5
Dana W
This Starbucks is always wildly busy so knowing that we order ahead with enough time to ensure the order is ready for pick up. Did that same thing today ordering 15 mins early and get to the store to find the inside is closed for a store meeting and all orders have to be picked up at drive thru. Have you ever seen how long a Starbucks drive thru line is, now we had to wait about 15-20 in the drive thru line to grab our already made drinks. If your inside is closed, shut off mobile ordering OR finally get Starbucks to add a cancel order to the mobile app!!
Service: 1
Tommy
The coffee was just what I needed. Customer service was outstanding.
Atmosphere: 5
Food: 5
Service: 5
dudeofdagobah
A friendly staff is always appreciated.
Atmosphere: 5
Food: 5
Service: 5
Fran Kusnierz
I placed a mobile order and drove up to pick it up a few minutes later (probably 3 minutes), there was 1 car in the drive through and 1 person in the store. The drive thru worker told me mobile orders take 10 minutes to fill typically but that they would push it through. Not sure what else they were doing since there was no one in line in the store and only one car in the drive thru. Once we got to the pick up window, one of the drinks was wrong, but clearly since they were able to make our drinks in the time it took us to drive around the drive thru, it clearly didn’t take 10 minutes. Also, it was 8 am and they were already sold out of iced coffee.
As full-time RV travelers, we've been all over. This is the BEST EVER Starbucks! Friendly, engaging staff, orders always perfect! Never too busy to answer a question or to assist even when making drinks.
Atmosphere: 5
Food: 5
Service: 5
Freddy Morales
Well I when to pick up breakfast this morning and after ordering I waited about 20 to 25 minutes. I have to leave. Yep I missed to request a refund for not getting my food check # 680556 at 0945. I only got my coffee and even when I inquired about my food, they just kept busy with their drive thru and their Uber/DoorDash order, and even serve customers that arrived after me, reason for which I weren’t able to rate their food. Good luck for y’all, the lucky ones to get your food, and share your sentiment with those who received a pool service like me.
The employees appeared to be stress out. I’ll never visit this establishment again. Very disappointed.
Y’all at this Starbucks kept the tip I gave you plus the future tip of other stores for the goods you failed to serve.
Thank you for your service, but No Thanks.
Atmosphere: 1
Food: 1
Service: 1
Miana Gamble
Love how they started back writing a little something on all the drinks now🫶🏼
Atmosphere: 5
Food: 5
Service: 5
Kaytlyn Triana
This is honestly the worse Starbucks I have ever been too. They always take so long to make my order even when they aren’t busy and my coffee is never right but maybe when one person makes it. The time I spend waiting on my coffee I can walk into Kroger and get it made correctly and faster.
The staff is always very friendly!
Atmosphere: 5
Food: 5
Service: 5
Extremely slow customer service and rude.
Service: 1
This place customer service is garbage. I entered the store and was the only customer in line. There were 5 employees working behind the counter. After about 2 minutes of me standing there feeling invisible, one employee asked was I helped, I told her no. She said, I'm not on this register, i'm sorry, but someone will help you. After about standing there an additional 3-4 minutes. Another employee looked at me standing there and looked around and asked the other employees who helping me? None of the employees responded. About a minute later, another employeee looked at me and said, someone will help you. After about 1-2 minutes an employee walked up to the register made some inputs, made I contact with me and quickly looked away, than walked away. She didn't utter one word to me. Finally, I just walked out the store not being served and treated disrespected. Being a Soldier, I will NEVER enter this establishment again. As well, I will tell everyone I'm associated with to avoid this store at all cost.
Atmosphere: 1
Service: 1
Amazing customer service . Kaira served us and she is friendly...helpful and offered samples for a new coffee which we will now order on our next SB stop.
Atmosphere: 5
Service: 5
Amazing service and people ! ❤️thank you for making me the best Mocha!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is always wildly busy so knowing that we order ahead with enough time to ensure the order is ready for pick up. Did that same thing today ordering 15 mins early and get to the store to find the inside is closed for a store meeting and all orders have to be picked up at drive thru. Have you ever seen how long a Starbucks drive thru line is, now we had to wait about 15-20 in the drive thru line to grab our already made drinks. If your inside is closed, shut off mobile ordering OR finally get Starbucks to add a cancel order to the mobile app!!
Service: 1
The coffee was just what I needed. Customer service was outstanding.
Atmosphere: 5
Food: 5
Service: 5
A friendly staff is always appreciated.
Atmosphere: 5
Food: 5
Service: 5
I placed a mobile order and drove up to pick it up a few minutes later (probably 3 minutes), there was 1 car in the drive through and 1 person in the store. The drive thru worker told me mobile orders take 10 minutes to fill typically but that they would push it through. Not sure what else they were doing since there was no one in line in the store and only one car in the drive thru. Once we got to the pick up window, one of the drinks was wrong, but clearly since they were able to make our drinks in the time it took us to drive around the drive thru, it clearly didn’t take 10 minutes. Also, it was 8 am and they were already sold out of iced coffee.
Service: 1
Fast and friendly service. Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best starbucks in the area.
Atmosphere: 5
Food: 5
Service: 5
As full-time RV travelers, we've been all over. This is the BEST EVER Starbucks! Friendly, engaging staff, orders always perfect! Never too busy to answer a question or to assist even when making drinks.
Atmosphere: 5
Food: 5
Service: 5
Well I when to pick up breakfast this morning and after ordering I waited about 20 to 25 minutes. I have to leave. Yep I missed to request a refund for not getting my food check # 680556 at 0945. I only got my coffee and even when I inquired about my food, they just kept busy with their drive thru and their Uber/DoorDash order, and even serve customers that arrived after me, reason for which I weren’t able to rate their food. Good luck for y’all, the lucky ones to get your food, and share your sentiment with those who received a pool service like me.
The employees appeared to be stress out. I’ll never visit this establishment again. Very disappointed.
Y’all at this Starbucks kept the tip I gave you plus the future tip of other stores for the goods you failed to serve.
Thank you for your service, but No Thanks.
Atmosphere: 1
Food: 1
Service: 1
Love how they started back writing a little something on all the drinks now🫶🏼
Atmosphere: 5
Food: 5
Service: 5
This is honestly the worse Starbucks I have ever been too. They always take so long to make my order even when they aren’t busy and my coffee is never right but maybe when one person makes it. The time I spend waiting on my coffee I can walk into Kroger and get it made correctly and faster.
Food: 1
Service: 1
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