Slowest Starbucks I have been too. Order was supposed to be ready at 12:06. Been 30 mins in drive thru.
C. Elaine
Extremely rude employees. When I approached the cashier, two employees were standing there, but neither acknowledged me or offered to take my order. They just continued talking to each other. It wasn't until another employee noticed that I was being ignored that someone finally stepped in to help. This employee seemed to be doing the bulk of the work in the shop. The staff picks and chooses which customers that enter who they greet or not. There seemed to be a pattern of who they chose to ignore versus the patrons whom them they decided to greet. The lack of customer service is very off-putting. It was an unwelcoming experience and I will not be returning to this location.
Sarah Ferrier
I was greeted when I came in, but after waiting about 5 min without getting to order (the drive thru was busy, but I was the only customer inside) I left. It seemed rather nice, just innefficient for those who weren't in drive thru
Ciba Arthur
Great staff
Mara Stoute-Layne
I ordered a caramel ribbon crunch with extra crunch. Waited in drive through for 12 min, got to the window and the lady gave me something that was not what I ordered. When I said I ordered extra crunch, she said it was not showing on screen. That was not my problem, but I was so weak and agitated from waiting that I took it. This will not happen again, next time I will ask for my money back!
john moore
I visit many stores on a consistent basis and have found the crew and atmosphere at this location absolutely fabulous.
Several baristas shine.
Stephanie is my favorite, always bright and cheerful and welcoming.
Atmosphere: 5
Food: 3
Service: 5
Jay Tee
Quick and easy. Good location
Atmosphere: 5
Food: 4
Service: 4
Harley Hooks
Been going here for a while now and the service is always great especially for how busy it can get during lunch. They’ve also helped me on multiple occasions figure out what may be best for the drink I want which was really nice. The only issue i’ve really ever had going here is the other customers haha.
Vegetarian options: Their falafel is so good especially with the chipotle sauce!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Provolone & Pesto on Ciabatta
Emerson Pomponi
Very bad service, the person who served us had to tell her to make another sour and cold coffee. I asked for something without coffee and it arrived with coffee.
Atmosphere: 5
Food: 2
Jim Wyatt
They are either way understaffed or poorly trained. Took 20 minutes to receive my one cup of coffee when they’re only two other people in the coffee shop. They certainly prioritize all the cars going through drive-through first. I finally got my drink, but by then they’re about 25 people that had piled into the store and rest assured they are probably still there waiting.
Probably the worst Starbucks I’ve ever been to. Only ordered 2 coffees and waited over 30 mins just to receive the items and it doesn’t even taste that good. This is why I never liked going to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Ilyse Pinette
Place is absolutely filthy and workers are dirty and rude
Atmosphere: 1
Food: 1
Service: 1
Lena Roberts
Why are mobile orders taking 5x longer than drive up? I travel all over and never have I been treated so rudely at a Starbucks! This place needs some customer service training!!!!
Atmosphere: 1
Food: 1
Service: 1
Madi Petry
Kind of silly to make someone with a mobile order drive around because “you require a 5 minute wait time”… now we’re in line behind 3 cars that are ordering AFTER our mobile order was placed… makes absolutely no sense Edit to add.. this is how we received our napkins…
Atmosphere: 1
Service: 1
Mark Lillis
Typical Starbucks. Good service. Coffee order was prepared correctly and delivered quickly with a smile.
Slowest Starbucks I have been too. Order was supposed to be ready at 12:06. Been 30 mins in drive thru.
Extremely rude employees. When I approached the cashier, two employees were standing there, but neither acknowledged me or offered to take my order. They just continued talking to each other. It wasn't until another employee noticed that I was being ignored that someone finally stepped in to help. This employee seemed to be doing the bulk of the work in the shop. The staff picks and chooses which customers that enter who they greet or not. There seemed to be a pattern of who they chose to ignore versus the patrons whom them they decided to greet. The lack of customer service is very off-putting. It was an unwelcoming experience and I will not be returning to this location.
I was greeted when I came in, but after waiting about 5 min without getting to order (the drive thru was busy, but I was the only customer inside) I left. It seemed rather nice, just innefficient for those who weren't in drive thru
Great staff
I ordered a caramel ribbon crunch with extra crunch. Waited in drive through for 12 min, got to the window and the lady gave me something that was not what I ordered. When I said I ordered extra crunch, she said it was not showing on screen. That was not my problem, but I was so weak and agitated from waiting that I took it. This will not happen again, next time I will ask for my money back!
I visit many stores on a consistent basis and have found the crew and atmosphere at this location absolutely fabulous. Several baristas shine. Stephanie is my favorite, always bright and cheerful and welcoming.
Atmosphere: 5
Food: 3
Service: 5
Quick and easy. Good location
Atmosphere: 5
Food: 4
Service: 4
Been going here for a while now and the service is always great especially for how busy it can get during lunch. They’ve also helped me on multiple occasions figure out what may be best for the drink I want which was really nice. The only issue i’ve really ever had going here is the other customers haha.
Vegetarian options: Their falafel is so good especially with the chipotle sauce!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Turkey Provolone & Pesto on Ciabatta
Very bad service, the person who served us had to tell her to make another sour and cold coffee. I asked for something without coffee and it arrived with coffee.
Atmosphere: 5
Food: 2
They are either way understaffed or poorly trained. Took 20 minutes to receive my one cup of coffee when they’re only two other people in the coffee shop. They certainly prioritize all the cars going through drive-through first. I finally got my drink, but by then they’re about 25 people that had piled into the store and rest assured they are probably still there waiting.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Probably the worst Starbucks I’ve ever been to. Only ordered 2 coffees and waited over 30 mins just to receive the items and it doesn’t even taste that good. This is why I never liked going to Starbucks.
Atmosphere: 1
Food: 1
Service: 1
Place is absolutely filthy and workers are dirty and rude
Atmosphere: 1
Food: 1
Service: 1
Why are mobile orders taking 5x longer than drive up? I travel all over and never have I been treated so rudely at a Starbucks! This place needs some customer service training!!!!
Atmosphere: 1
Food: 1
Service: 1
Kind of silly to make someone with a mobile order drive around because “you require a 5 minute wait time”… now we’re in line behind 3 cars that are ordering AFTER our mobile order was placed… makes absolutely no sense
Edit to add.. this is how we received our napkins…
Atmosphere: 1
Service: 1
Typical Starbucks. Good service. Coffee order was prepared correctly and delivered quickly with a smile.
Atmosphere: 5
Food: 5
Service: 5
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