Zaxby's Chicken Fingers & Buffalo Wings

Check your food before leaving the drive thru. Second time I got shorted on tenders. Ordered the 6 plate, only received 4. 🤦🏽‍♂️

When I pulled up and saw the line I dreaded to wait, but Candace and her co workers worked fast and efficiently with order! Was in and out within less than 10 minutes Thank you keep it up!

Atmosphere: 5

Food: 5

Service: 5

literally just sat outside for 30 minutes after the drive thru just for our food to be sitting on the counter cold. staff was just standing around drinking milkshakes.

Service: 1

Eddie was an angel. He got me my shake super fast. I appreciate that so much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

This is my first time there but I really think their food was excellent

Atmosphere: 5

Food: 5

Service: 5

Staff was friendly during lunch! 10/10 hot food and a awesome salad

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce, Fried Chicken, Salads

Wonderful experience at the Richmond Hill location. Thank you Tiffany

Thank you, Giovanna for all your help tonight!!! There was an issue with my reward but Giovanna took care of it for me. My son was so excited for his meal!

Atmosphere: 5

Food: 5

Service: 5

Food took almost an hour

Have never done this before, but we ended up leaving without even eating bc the server was so rude while we were trying to place our order. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Fine patrons of zaxbys, go to any zaxbys but this one. At this zaxbys I said my order, and then the cashier begrudgingly asked for my name and if it has here or to go. What I do not understand is why she did not ask for this information while she stared at me for several seconds before I took my order. No greeting, no nothing. I didn’t know if I should speak or not. The waiting was uncomfortable and made me upset with zaxbys before I even ate. The food was fantastic as always, but I couldn’t help but feel a melancholy from my prior experience trying to order. The girls name according to the receipt was “Edward m.” I feel this is not true (another failure on their part). It was lunch time on November 25th 2024. I can only imagine what the drive thru customers heard through the speaker. Please work on hiring kinder people.

Atmosphere: 3

Food: 5

Service: 1

Thank you Clint! For the great customer service and fresh food. This is the first time I have been here where everything in my order exceeded my expectations.

Atmosphere: 5

Food: 5

Service: 5

Very slow service today, we ordered pretty quickly inside but they obviously prioritized the drive through and it took over 20 minutes to get our order. The food was made well and the order was accurate

Atmosphere: 4

Food: 4

Service: 1

“Sorry blah blah name for the negative experience. Please contact us at” SHUT UP!
Ordered root beer = clear liquid
Missing items in bag
Poor attitude from staff
Food scale 1-10 …. 3
Hire better employees
Don’t write a comment saying contact whatever
We will never eat here again

Atmosphere: 1

Food: 1

Service: 1

Ordered a plate through Uber Eats and wanted Barqs Root Beer…this is what I got.